Lenovo S230U, 33472YU Problems with drives and other storage devices, Hard disk drive problems

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Solution: If the system does not return from sleep mode, it might have entered sleep mode automatically because the battery is depleted. Check the system status indicator (illuminated ThinkPad logo).

If the system status indicator (illuminated ThinkPad logo) blinks slowly, your computer is in sleep mode. Connect the ac power adapter to the computer; then press Fn.

If the system status indicator (illuminated ThinkPad logo) is off, your computer is in power-off state. Connect the ac power adapter to the computer; then press the power button to resume operation.

If the system still does not return from sleep mode, your system might stop responding and you might not be able to turn off the computer. In this case, you need to reset the computer. If you have not saved your data, it might be lost. To reset the computer, press and hold the power button for 4 seconds or more. If the system is still not reset, remove the ac power adapter.

Problem: Your computer does not enter sleep mode.

Solution: Check whether any option has been selected to disable your computer from entering sleep mode.

If your computer tries to enter sleep mode but the request is rejected, the device attached to the USB connector might have been disabled. If this occurs, do a hot-unplug-and-plug operation for the USB device.

Problems with drives and other storage devices

This section includes hard disk drive problems, solid-state drive problems, and optical drive problems.

Hard disk drive problems

Problem: The hard disk drive makes a rattling noise intermittently.

Solution: The rattling noise might be heard:

When the hard disk drive begins or finishes getting access to data.

When you carry the hard disk drive.

When you carry your computer.

This is a normal characteristic of a hard disk drive and is not a defect.

Problem: The hard disk drive does not work.

Solution: On the Boot menu of ThinkPad Setup, ensure that the hard disk drive is on the Boot priority order list. If it is on the Excluded from boot order list, it is disabled. Select the entry for it on the list and press the Shift+1 key. This moves the entry to the Boot priority order list.

Problem: After setting a hard disk password on the hard disk drive of the computer, you moved the drive to another computer. Now you cannot unlock the hard disk password.

Solution: Your computer supports an enhanced password algorithm. Computers older than yours might not support such a security function.

A solid-state drive problem

Problem: When you compress files or folders by use of the data compression function in Windows, and then decompress them, the process of writing to or reading from the files or folders is slow.

Solution: Apply the disk defragmentation tool in Windows for faster access to the data.

Optical drive problems

Problem: The optical drive, such as a CD, DVD, or CD-RW drive, does not work.

Solution: Ensure that:

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Contents User Guide Safety, Warranty, and Setup Guide Regulatory Notice Second Edition December Copyright LenovoContents Preventing problems Read this first Protect yourself from the heat that your computer generatesPrevent your computer from getting wet Protect the cables from being damagedImportant safety information Protect your computer and data when moving itHandle your computer gently Carry your computer carefullyConditions that require immediate action Safety guidelinesService and upgrades Power cords and power adapters Power supply statement Extension cords and related devicesPlugs and outlets ViiGeneral battery notice Built-in rechargeable battery noticeLithium coin cell battery notice External devicesHeat and product ventilation Electrical current safety information Liquid crystal display LCD noticeUsing headphones or earphones Additional safety informationXii User Guide Front view Locating computer controls, connectors, and indicatorsProduct overview Volume control buttons System status indicator illuminated ThinkPad logoIntegrated camera Built-in microphonesUSB 3.0 connector Mini DisplayPort connectorRight-side view Hard disk or solid-state drive bayLeft-side view Mini Hdmi connector Ethernet connectorCombo audio jack Media card reader slotStatus indicators System status indicatorsIntegrated battery Bottom viewPower status indicator Locating important product information Machine type and model labelFeatures FCC ID and IC Certification number labelSpecifications Battery pack Battery lifeOperating environment Lenovo programsLenovo Settings Lenovo Mobile AccessLenovo Solution Center Lenovo Support Password ManagerRegistering your computer Using your computerFrequently asked questions Tablet mode Using tablet modeIs getting connected in different locations a challenge? Need to attach or replace a device?Using your computer Tips on using your computer in tablet mode Using the multi-touch screen Tips on using the multi-touch screen Cleaning the multi-touch screenUsing the tablet buttons Special keys and buttonsOther functions Function keys Volume and mute keysDisplay management keys Using the UltraNav pointing device Select Config Keyboard/Mouse Change to F1-F12 keysChanging the UltraNav pointing device settings Windows keyChanging the cap Using the TrackPoint pointing deviceCustomizing the TrackPoint pointing device Customizing the touch pad Using the touch padDisabling the UltraNav pointing device Power management Using the battery powerChecking the battery status Adding the UltraNav icon to the Windows notification areaUsing the ac power adapter Charging the batteryMaximizing the battery life Connecting the ac power adapterManaging the power plans Power-saving modesConnecting to the network Click More power optionsEthernet connections Wireless connectionsUsing the wireless LAN and wireless WAN connections Presentations and Multimedia Changing the display settingsUsing Bluetooth Setting the main display Using an external displayConsiderations for using an external monitor Using a projector Using audio featuresSetting the monitor type Set Resolution Click Advanced SettingsUsing the integrated camera Using a media cardConfiguring for sound recording Configuring camera settingsInserting a media card Removing a media cardClick Hardware and Sound Device Manager Right-click the Safely Remove Hardware and Eject Media iconErgonomic information Accessibility and comfortYou and your computer Accessibility information ComfortTravel accessories Traveling with your computerTravel tips Assistive technologiesUser Guide Using passwords Passwords and sleep modeTyping passwords SecurityPower-on password Hard disk passwordsSetting a power-on password Select Power-on PasswordSetting a hard disk password Select Hard Disk 1 PasswordSupervisor password Changing or removing a hard disk passwordSetting, changing, or removing a supervisor password Select Supervisor PasswordUsing Windows BitLocker Drive Encryption Hard disk securityClick System and Security BitLocker Drive Encryption Setting the security chipSetting the security chip Using firewalls Protecting data against virusesSecurity User Guide Recovery overview Refreshing your computerUser Guide Disabling the built-in battery Select Disable Built-in BatteryReplacing devices Static electricity preventionUser Guide Replacing the hard disk drive or solid-state drive User Guide Replacing the keyboard User Guide Replacing devices User Guide Replacing a Mini PCI ExpressCard for wireless LAN connection User Guide Replacing devices Installing or replacing the wireless WAN card Replacing devices User Guide Replacing devices User Guide Advanced configuration Installing a new operating systemInstalling the Windows 8 operating system Select Startup BootMain menu Installing device drivers ThinkPad SetupInstalling the Windows 8 fix module AC Only Config menuMenu item Submenu item Selection Comments Network IPv4 First EnabledMenu item Submenu item Selection Comments Disabled DefaultAuto Keyboard/MousePower Battery Optimized AlwaysMenu item Submenu item Selection Comments Display ThinkPad LCDMenu item Submenu item Selection Comments Beep and Alarm Date/Time menuSecurity menu Serial ATA SataMenu item Submenu item Selection Comments Password At unattended boot, a passwordDisabled, the Security Chip option Bios ROM String ReportingSmbios Reporting Smbios Uefi Bios Update OptionAnti-Theft Port AccessMenu item Submenu item Selection Comments Virtualization Menu item Submenu item Selection Comments Secure Boot Startup menuChanging the startup sequence Uefi Only and set CSM SupportMenu item Selection Comments Boot Network BootUEFI/Legacy Boot Uefi Only UEFI/Legacy Boot Priority Uefi FirstUpdating your system Uefi Bios Using system managementMenu item Selection Comments Boot Device List F12 Option Boot Order Lock DisabledSetting management features System managementNetwork Boot sequence Flash updateUser Guide Preventing problems General tips for preventing problemsGetting the latest drivers from the Web site Getting the latest drivers using System UpdateMaking sure device drivers are current Be careful about where and how you work Taking care of your computerBe gentle with your computer Carry your computer properlyCleaning the cover of your computer Take care in setting passwordsCleaning your computer keyboard Register your computer Be sure not to modify your computerCleaning your computer display User Guide Troubleshooting computer problems Diagnosing problemsTroubleshooting Computer stops respondingIf you spill something on your computer Error messagesSpills on the keyboard Troubleshooting computer problems Errors without messages Problem Solution Beep errorsMemory module problems Solution Networking problemsEthernet problems Wireless LAN problem Wireless WAN problemBluetooth problems Click Hardware and Sound Sound PlaybackKeyboard problems Problems with the keyboard and other pointing devicesUltraNav pointing device problems Problems with the display and multimedia devices Computer screen problemsExternal monitor problems Set Resolution Audio problems Battery and power problems Battery problemsAn ac power adapter problem Power problemsSleep problems Power button problemBoot problems Problems with drives and other storage devices Hard disk drive problemsSolid-state drive problem Optical drive problemsSoftware problem Problems with ports and connectors USB problemBefore you contact Lenovo Getting help and serviceGetting support Calling Lenovo Using diagnostic programsLenovo Support Web site Telephone numbers Purchasing additional servicesFinding ThinkPad options User Guide Wireless related information Wireless interoperabilityAppendix A. Regulatory information 109Location of the UltraConnect wireless antennas Usage environment and your healthLocating wireless regulatory notices Export classification noticeElectronic emission notices Federal Communications Commission Declaration of ConformityGerman Class B compliance statement Appendix A. Regulatory information User Guide Appendix B. Weee and recycling statements Important Weee informationJapan recycling statements 115Disposing of Lenovo computer components Battery recycling information for the European UnionRecycling information for Brazil Appendix B. Weee and recycling statements User Guide Power plan Energy Saver settings when plugged into ac power Appendix C. Energy Star model informationClick Hardware and Sound Device Manager Network adapters 119Click OK Appendix D. Notices 121Trademarks 123 China RoHS Turkish RoHSUkraine RoHS India RoHS
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