Fujitsu Q550-30GB-01 Tablet PC’s date or time is incorrect, Battery indicator does not illuminate

Page 72

Troubleshooting and tips

The Tablet PC’s date or time is incorrect

Cause	Troubleshooting
Time and date are incorrect.	► With the BIOS-Setup-Utility, you can set the
	date and time in the main menu.
Date and time are still set incorrectly after	► Please contact your sales outlet or our
switching on the Tablet PC.	Hotline/Service Desk.

Battery indicator does not illuminate

Cause	Fault elimination
The battery is not installed correctly.	► Switch the Tablet PC off.
	► Check whether the battery is installed
	correctly in its compartment.
	► Switch the Tablet PC on.

The battery is fully discharged.	► Charge the battery.

or

► Install a charged battery.

or

► Connect the Tablet PC to a mains outlet using the mains adapter.

The Tablet PC’s touchscreen remains dark

Cause	Troubleshooting
Touchscreen is switched off.	► Press a key (external keyboard) or tap on
	the touchscreen.
External monitor or television set connected.	► Check whether the graphics driver settings
	are correct or whether an external monitor
	has been detected in "Intel Graphics Media
	Accelerator Driver for mobile".

The display on the Tablet PC’s touchscreen is difﬁcult to read.

Cause

Reﬂected glare

Troubleshooting

►Move the Tablet PC into a different position.

►Increase the brightness of the screen.

68	Fujitsu Technology Solutions

Image 72

Contents Stylistic Q550 Page Page Copyright Stylistic Q550 Page Contents Contents FCC Regulatory information for Tablet PCs with radio device Contents Innovative technology Further informationInnovative technology Not switch off the device Notational conventionsThis font Ports and controls Ports and controlsPorts and controls Rear Safety notes Additional safety notes for devices with radio componentsImportant notes Important notesProtecting the display screen Important notes Important notes Energy saving Travelling with your Tablet PCEnergy saving under Windows Before you travelCleaning the Tablet PC Transporting the Tablet PCFirst-time setup of your device First-time setup of your deviceUnpacking and checking the device Mains adapter connecting Selecting a locationSwitching on the device for the ﬁrst time Status indicators Status displays Description Power-on indicatorBattery charging indicator Working with the Tablet PCSwitching on the Tablet PC Switching off the Tablet PCProgramming the ON/OFF switch Handwriting recognition under Windows TouchscreenExample Background lightingUsing ﬁngers WindowsOperating system Menu Actions with one ﬁnger Action DescriptionActions with two ﬁngers ActionWorking with the Tablet PC Action Actions with three ﬁngers Description Scrolling through all open ﬁles in a program Actions with four ﬁngers Enlarging the area Paging through fast scrolling Using the stylus pen = pen tip = pen button = eyelet for pen cordSetting the pen Handling Mouse PenCalibrating the pen Changing the pen tipRemoving the pen battery Installing a pen batteryInstalling a pen cord Basic functions before the device has booted Application menu/bootTablet buttons Function, if the key is Function in TPM PPI KeyProgramming the tablet buttons Change screen orientationTap Monitor keyboard Hold down Calls up the Fujitsu menuRechargeable battery WebcamCharging, caring for and maintaining the battery Removing and installing the batteryMonitoring the battery charging level Battery storageRemoving the battery Installing battery Using the power-management features Memory cards Supported formatInserting the memory card Removing the memory card Wireless LAN / Bluetooth / Umts SIM cardInserting the SIM card Removing a SIM cardSwitching the wireless components on and off Setting up Wlan access Access via UmtsYour Cradle optional Cradle componentsSetting up the Cradle Connecting the Tablet PC to the CradleWorking with the Tablet PC Disconnecting the Tablet PC from the Cradle Security functions Conﬁguring the ﬁngerprint sensorSecurity functions Conﬁguring password protection in Bios Setup Utility Protecting Bios Setup Utility supervisor and user passwordPassword protection for booting of the operating system Setting supervisor and user passwordPassword protection for the hard disk Activating system protectionDeactivating hard disk protection SmartCard reader Inserting the SmartCardTrusted Platform Module TPM device-dependent Enabling TPMDisabling TPM Connecting external devices Connecting external devicesConnecting devices to the Tablet PC Disconnecting devices from the Tablet PCHdmi port Connecting USB devices How to remove USB devices correctlyDevice drivers Headphone port Settings in Bios Setup Utility Starting the Bios Setup UtilitySettings in Bios Setup Utility Operating Bios Setup Utility Exiting Bios Setup Utility Load Setup Defaults Copy Standard EntriesSave Changes and Power Off Troubleshooting and tips Help if problems occurTroubleshooting and tips Battery indicator does not illuminate Tablet PC’s date or time is incorrectTablet PC’s touchscreen remains dark Display on the Tablet PC’s touchscreen is difﬁcult to readExternal monitor remains blank External monitor is blank or the image is unstableTablet PC does not start after switch on Cursor does not correctly follow the pen movementsPen input not working Tablet PC stops working Printer does not printRadio connection to a network does not work Battery discharges too quickly SmartCard reader is not recognisedSmartCard PIN forgotten SmartCard lostError messages on the screen User and/or supervisor SmartCard lostAcoustic warnings Troubleshooting and tips Error message/cause Resolution Technical data Tablet PCTechnical data Ambient conditions Mains adapter 40 WCradle optional Tested safety TS, depending on the device Manufacturer’s notesDisposal and recycling Declarations of ConformityCE marking Regulatory noticesRegulatory information for Tablet PCs without radio device CE marking for devices with radio componentManufacturer’s notes DOC Industry Canada notices Avis Aux Utilisateurs Du Réseau Téléphonique CanadienFCC Regulatory information for Tablet PCs with radio device UL NoticeFor Authorized Repair Technicians Only Federal Communications Commission statementFCC Interference Statement FCC Radio Frequency Exposure statementRegulatory Information/Disclaimers Export restrictions Index Off Index