Fujitsu Q550-30GB-01 manual Battery discharges too quickly, SmartCard reader is not recognised

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Troubleshooting and tips

The battery discharges too quickly

Cause	Troubleshooting
The battery is either too hot or too cold. In this	► Bring the Tablet PC up/down to a normal
case the battery indicator ﬂashes.	temperature again.
	► If the operating time of the battery life is
	extremely short, the battery is probably too
	old. Replace battery if necessary.
You may have an application running that	► Use the mains adapter as frequently as
consumes a great deal of power due to frequent	possible.
accessing of the hard disk or optical drive.
The maximum brightness may have been set	► Reduce the brightness of the screen to
for the screen.	lower energy consumption: You will ﬁnd the
	setting under Control Panel – Hardware and
	Sounds – Windows Mobility Center.

SmartCard reader is not recognised.

Cause	Troubleshooting
Chip card inserted incorrectly.	► Make sure you have inserted your
	SmartCard into the SmartCard reader with
	the chip facing upwards.
	► Check whether the SmartCard you are using
	is supported. Your SmartCard must comply
	with the ISO standard 7816-1, -2, -3 and -4.

SmartCard PIN forgotten

Cause

PIN forgotten

Troubleshooting

►If you work in a network, contact your system administrator, who can unlock your Tablet PC with a supervisor PIN.

SmartCard lost

Cause

SmartCard lost

Troubleshooting

►If you work in a network, contact your system administrator, who can boot your Tablet PC with a Supervisor SmartCard.

72	Fujitsu Technology Solutions

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Contents Stylistic Q550 Page Page Copyright Stylistic Q550 Page Contents Contents FCC Regulatory information for Tablet PCs with radio device Contents Further information Innovative technologyInnovative technology Notational conventions Not switch off the deviceThis font Ports and controls Ports and controlsPorts and controls Rear Safety notes Additional safety notes for devices with radio componentsImportant notes Important notesProtecting the display screen Important notes Important notes Energy saving Travelling with your Tablet PCEnergy saving under Windows Before you travelCleaning the Tablet PC Transporting the Tablet PCFirst-time setup of your device First-time setup of your deviceUnpacking and checking the device Mains adapter connecting Selecting a locationSwitching on the device for the ﬁrst time Status indicators Status displays Description Power-on indicatorBattery charging indicator Working with the Tablet PCSwitching off the Tablet PC Switching on the Tablet PCProgramming the ON/OFF switch Handwriting recognition under Windows TouchscreenExample Background lightingWindows Using ﬁngersOperating system Menu Actions with one ﬁnger Action DescriptionActions with two ﬁngers ActionWorking with the Tablet PC Action Actions with three ﬁngers Description Scrolling through all open ﬁles in a program Actions with four ﬁngers Enlarging the area Paging through fast scrolling Using the stylus pen = pen tip = pen button = eyelet for pen cordSetting the pen Handling Mouse PenCalibrating the pen Changing the pen tipInstalling a pen battery Removing the pen batteryInstalling a pen cord Basic functions before the device has booted Application menu/bootTablet buttons Function, if the key is Function in TPM PPI KeyProgramming the tablet buttons Change screen orientationTap Monitor keyboard Hold down Calls up the Fujitsu menuRechargeable battery WebcamCharging, caring for and maintaining the battery Removing and installing the batteryMonitoring the battery charging level Battery storageRemoving the battery Installing battery Using the power-management features Supported format Memory cardsInserting the memory card Removing the memory card Wireless LAN / Bluetooth / Umts SIM cardInserting the SIM card Removing a SIM cardSwitching the wireless components on and off Setting up Wlan access Access via UmtsYour Cradle optional Cradle componentsSetting up the Cradle Connecting the Tablet PC to the CradleWorking with the Tablet PC Disconnecting the Tablet PC from the Cradle Conﬁguring the ﬁngerprint sensor Security functionsSecurity functions Conﬁguring password protection in Bios Setup Utility Protecting Bios Setup Utility supervisor and user passwordPassword protection for booting of the operating system Setting supervisor and user passwordPassword protection for the hard disk Activating system protectionDeactivating hard disk protection SmartCard reader Inserting the SmartCardEnabling TPM Trusted Platform Module TPM device-dependentDisabling TPM Connecting external devices Connecting external devicesConnecting devices to the Tablet PC Disconnecting devices from the Tablet PCHdmi port How to remove USB devices correctly Connecting USB devicesDevice drivers Headphone port Starting the Bios Setup Utility Settings in Bios Setup UtilitySettings in Bios Setup Utility Operating Bios Setup Utility Load Setup Defaults Copy Standard Entries Exiting Bios Setup UtilitySave Changes and Power Off Help if problems occur Troubleshooting and tipsTroubleshooting and tips Battery indicator does not illuminate Tablet PC’s date or time is incorrectTablet PC’s touchscreen remains dark Display on the Tablet PC’s touchscreen is difﬁcult to readExternal monitor remains blank External monitor is blank or the image is unstableCursor does not correctly follow the pen movements Tablet PC does not start after switch onPen input not working Printer does not print Tablet PC stops workingRadio connection to a network does not work Battery discharges too quickly SmartCard reader is not recognisedSmartCard PIN forgotten SmartCard lostUser and/or supervisor SmartCard lost Error messages on the screenAcoustic warnings Troubleshooting and tips Error message/cause Resolution Technical data Tablet PCMains adapter 40 W Technical data Ambient conditionsCradle optional Tested safety TS, depending on the device Manufacturer’s notesDisposal and recycling Declarations of ConformityCE marking Regulatory noticesRegulatory information for Tablet PCs without radio device CE marking for devices with radio componentManufacturer’s notes DOC Industry Canada notices Avis Aux Utilisateurs Du Réseau Téléphonique CanadienFCC Regulatory information for Tablet PCs with radio device UL NoticeFor Authorized Repair Technicians Only Federal Communications Commission statementFCC Radio Frequency Exposure statement FCC Interference StatementRegulatory Information/Disclaimers Export restrictions Index Off Index