Fujitsu Q550-30GB-01 manual External monitor remains blank

Page 73

 

Troubleshooting and tips

 

 

The external monitor remains blank

 

 

Cause

Troubleshooting

Monitor is switched off.

► Switch the external monitor on.

Power saving has been activated (monitor is

► Press a key (external keyboard) or tap on

blank).

the touchscreen.

Brightness is set to dark.

► Adjust the brightness of the monitor.

Screen output is set on the Tablet PC’s

► Check whether the graphics driver settings

touchscreen.

are correct or whether an external monitor

 

has been detected in "Intel Graphics Media

 

Accelerator Driver for mobile".

The external monitor’s power cable or data

► Switch off the Tablet PC and the external

cable is not connected properly.

monitor.

 

► Check whether the power cable is plugged

 

properly into the external monitor and into

 

the power socket.

 

► Check whether the data cable is properly

 

connected to the Tablet PC and the external

 

monitor (if it is plugged in with a connector).

 

► Switch on the Tablet PC and the external

 

monitor.

The external monitor is blank or the image is unstable

Cause

Troubleshooting

The wrong external monitor has been selected

► Terminate the application program in

or the wrong screen resolution has been set for

Windows. If the error persists after

the application program.

terminating the program, use the key

 

combination for switching the screen output

 

in order to switch to the touchscreen of the

 

Tablet PC. Change the following setting:

 

► Set the screen resolution: Set the screen

 

resolution as described in the documentation

 

for your operating system.

 

► Select monitor: Select monitor 1 or 2 as

 

described in the documentation for your

 

operating system.

Fujitsu Technology Solutions

69

Page 72 Page 74
Image 73
Page 72 Page 74
Contents Stylistic Q550 Page Page Copyright Stylistic Q550 Page Contents Contents FCC Regulatory information for Tablet PCs with radio device Contents Further information Innovative technologyInnovative technology Notational conventions Not switch off the deviceThis font Ports and controls Ports and controlsPorts and controls Rear Additional safety notes for devices with radio components Safety notesImportant notes Important notesProtecting the display screen Important notes Important notes Travelling with your Tablet PC Energy savingEnergy saving under Windows Before you travelTransporting the Tablet PC Cleaning the Tablet PCFirst-time setup of your device First-time setup of your deviceUnpacking and checking the device Selecting a location Mains adapter connectingSwitching on the device for the first time Status displays Description Power-on indicator Status indicatorsBattery charging indicator Working with the Tablet PCSwitching off the Tablet PC Switching on the Tablet PCProgramming the ON/OFF switch Touchscreen Handwriting recognition under WindowsExample Background lightingWindows Using fingersOperating system Menu Action Description Actions with one fingerAction Actions with two fingersWorking with the Tablet PC Action Actions with three fingers Description Scrolling through all open files in a program Actions with four fingers Enlarging the area Paging through fast scrolling = pen tip = pen button = eyelet for pen cord Using the stylus penHandling Mouse Pen Setting the penChanging the pen tip Calibrating the penInstalling a pen battery Removing the pen batteryInstalling a pen cord Application menu/boot Basic functions before the device has bootedTablet buttons Function, if the key is Function in TPM PPI KeyChange screen orientation Programming the tablet buttonsTap Monitor keyboard Hold down Calls up the Fujitsu menuWebcam Rechargeable batteryRemoving and installing the battery Charging, caring for and maintaining the batteryMonitoring the battery charging level Battery storageRemoving the battery Installing battery Using the power-management features Supported format Memory cardsInserting the memory card Removing the memory card SIM card Wireless LAN / Bluetooth / UmtsInserting the SIM card Removing a SIM cardSwitching the wireless components on and off Access via Umts Setting up Wlan accessCradle components Your Cradle optionalConnecting the Tablet PC to the Cradle Setting up the CradleWorking with the Tablet PC Disconnecting the Tablet PC from the Cradle Configuring the fingerprint sensor Security functionsSecurity functions Protecting Bios Setup Utility supervisor and user password Configuring password protection in Bios Setup UtilitySetting supervisor and user password Password protection for booting of the operating systemActivating system protection Password protection for the hard diskDeactivating hard disk protection Inserting the SmartCard SmartCard readerEnabling TPM Trusted Platform Module TPM device-dependentDisabling TPM Connecting external devices Connecting external devicesConnecting devices to the Tablet PC Disconnecting devices from the Tablet PCHdmi port How to remove USB devices correctly Connecting USB devicesDevice drivers Headphone port Starting the Bios Setup Utility Settings in Bios Setup UtilitySettings in Bios Setup Utility Operating Bios Setup Utility Load Setup Defaults Copy Standard Entries Exiting Bios Setup UtilitySave Changes and Power Off Help if problems occur Troubleshooting and tipsTroubleshooting and tips Tablet PC’s date or time is incorrect Battery indicator does not illuminateTablet PC’s touchscreen remains dark Display on the Tablet PC’s touchscreen is difficult to readExternal monitor is blank or the image is unstable External monitor remains blankCursor does not correctly follow the pen movements Tablet PC does not start after switch onPen input not working Printer does not print Tablet PC stops workingRadio connection to a network does not work SmartCard reader is not recognised Battery discharges too quicklySmartCard PIN forgotten SmartCard lostUser and/or supervisor SmartCard lost Error messages on the screenAcoustic warnings Troubleshooting and tips Error message/cause Resolution Tablet PC Technical dataMains adapter 40 W Technical data Ambient conditionsCradle optional Manufacturer’s notes Tested safety TS, depending on the deviceDisposal and recycling Declarations of ConformityRegulatory notices CE markingRegulatory information for Tablet PCs without radio device CE marking for devices with radio componentManufacturer’s notes Avis Aux Utilisateurs Du Réseau Téléphonique Canadien DOC Industry Canada noticesUL Notice FCC Regulatory information for Tablet PCs with radio deviceFor Authorized Repair Technicians Only Federal Communications Commission statementFCC Radio Frequency Exposure statement FCC Interference StatementRegulatory Information/Disclaimers Export restrictions Index Off Index
Top Page Image Contents