Fujitsu Q550-30GB-01 manual Troubleshooting and tips Error message/cause Resolution

Page 78

Troubleshooting and tips

Error message/cause

Resolution

CMOS battery bad

► Contact your sales outlet or our customer

If the error message occurs repeatedly, the

service centre.

 

buffer battery in the Tablet PC is flat.

 

 

 

System CMOS checksum bad - default configuration

► Switch off the Tablet PC.

used

► Switch on the Tablet PC.

 

The system configuration information is

► Keep the "Change screen orientation" tablet

incorrect.

button pressed and switch on the Tablet PC.

 

► In the BIOS Setup, select the Exit menu.

 

► Select the entry Load Setup Defaults.

 

► Select OK and press the Enter key.

Extended memory failed at offset: xxxx Failing Bits:

► Contact your sales outlet or our customer

zzzz zzzz

service centre.

When testing the extended memory an error has

 

resulted at the address xxxx.

 

Failure Fixed Disk n

► Start the BIOS Setup (Primary Master

The settings of the hard disk drive are incorrect.

submenu) and select the correct settings.

 

Keyboard controller error

► Switch off your Tablet PC with the ON/OFF

 

switch.

 

► Wait 3 - 5 seconds and switch on the Tablet

 

PC again.

Keyboard error

If you are using an external keyboard:

 

► Check the connection and reboot the Tablet

 

PC.

nn Stuck key

► Make sure that no key is pressed.

Operating system not found

► Check in the BIOS Setup whether your hard

 

disk has been set correctly.

 

► Make sure that the operating system is

 

installed on the corresponding drive.

Press <F1> to resume, <F2> to SETUP

► Press the " Alt "key on the Tablet PC to boot

This error message appears if an error occurs

the operating system

► Keep the "Change screen orientation"tablet

during the self-test before starting the operating

system.

button pressed and switch on the Tablet PC

 

to access the BIOS setup.

Real time clock error

► Contact your sales outlet or our customer

 

service centre.

nnnnK Shadow RAM failed at offset: xxxx Failing

► Contact your sales outlet or our customer

Bits: zzzz

service centre.

System battery is dead - Replace and run SETUP

► Contact your sales outlet or our customer

 

service centre.

System cache error - Cache disabled

► Contact your sales outlet or our customer

 

service centre.

System timer error

► Contact your sales outlet or our customer

 

service centre.

74

Fujitsu Technology Solutions

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Contents Stylistic Q550 Page Page Copyright Stylistic Q550 Page Contents Contents FCC Regulatory information for Tablet PCs with radio device Contents Innovative technology Further informationInnovative technology Not switch off the device Notational conventionsThis font Ports and controls Ports and controlsPorts and controls Rear Important notes Safety notesAdditional safety notes for devices with radio components Important notesProtecting the display screen Important notes Important notes Energy saving under Windows Energy savingTravelling with your Tablet PC Before you travelCleaning the Tablet PC Transporting the Tablet PCFirst-time setup of your device First-time setup of your deviceUnpacking and checking the device Mains adapter connecting Selecting a locationSwitching on the device for the first time Battery charging indicator Status indicatorsStatus displays Description Power-on indicator Working with the Tablet PCSwitching on the Tablet PC Switching off the Tablet PCProgramming the ON/OFF switch Example Handwriting recognition under WindowsTouchscreen Background lightingUsing fingers WindowsOperating system Menu Actions with one finger Action DescriptionActions with two fingers ActionWorking with the Tablet PC Action Actions with three fingers Description Scrolling through all open files in a program Actions with four fingers Enlarging the area Paging through fast scrolling Using the stylus pen = pen tip = pen button = eyelet for pen cordSetting the pen Handling Mouse PenCalibrating the pen Changing the pen tipRemoving the pen battery Installing a pen batteryInstalling a pen cord Tablet buttons Basic functions before the device has bootedApplication menu/boot Function, if the key is Function in TPM PPI KeyTap Monitor keyboard Programming the tablet buttonsChange screen orientation Hold down Calls up the Fujitsu menuRechargeable battery WebcamMonitoring the battery charging level Charging, caring for and maintaining the batteryRemoving and installing the battery Battery storageRemoving the battery Installing battery Using the power-management features Memory cards Supported formatInserting the memory card Removing the memory card Inserting the SIM card Wireless LAN / Bluetooth / UmtsSIM card Removing a SIM cardSwitching the wireless components on and off Setting up Wlan access Access via UmtsYour Cradle optional Cradle componentsSetting up the Cradle Connecting the Tablet PC to the CradleWorking with the Tablet PC Disconnecting the Tablet PC from the Cradle Security functions Configuring the fingerprint sensorSecurity functions Configuring password protection in Bios Setup Utility Protecting Bios Setup Utility supervisor and user passwordPassword protection for booting of the operating system Setting supervisor and user passwordPassword protection for the hard disk Activating system protectionDeactivating hard disk protection SmartCard reader Inserting the SmartCardTrusted Platform Module TPM device-dependent Enabling TPMDisabling TPM Connecting devices to the Tablet PC Connecting external devicesConnecting external devices Disconnecting devices from the Tablet PCHdmi port Connecting USB devices How to remove USB devices correctlyDevice drivers Headphone port Settings in Bios Setup Utility Starting the Bios Setup UtilitySettings in Bios Setup Utility Operating Bios Setup Utility Exiting Bios Setup Utility Load Setup Defaults Copy Standard EntriesSave Changes and Power Off Troubleshooting and tips Help if problems occurTroubleshooting and tips Tablet PC’s touchscreen remains dark Battery indicator does not illuminateTablet PC’s date or time is incorrect Display on the Tablet PC’s touchscreen is difficult to readExternal monitor remains blank External monitor is blank or the image is unstableTablet PC does not start after switch on Cursor does not correctly follow the pen movementsPen input not working Tablet PC stops working Printer does not printRadio connection to a network does not work SmartCard PIN forgotten Battery discharges too quicklySmartCard reader is not recognised SmartCard lostError messages on the screen User and/or supervisor SmartCard lostAcoustic warnings Troubleshooting and tips Error message/cause Resolution Technical data Tablet PCTechnical data Ambient conditions Mains adapter 40 WCradle optional Disposal and recycling Tested safety TS, depending on the deviceManufacturer’s notes Declarations of ConformityRegulatory information for Tablet PCs without radio device CE markingRegulatory notices CE marking for devices with radio componentManufacturer’s notes DOC Industry Canada notices Avis Aux Utilisateurs Du Réseau Téléphonique CanadienFor Authorized Repair Technicians Only FCC Regulatory information for Tablet PCs with radio deviceUL Notice Federal Communications Commission statementFCC Interference Statement FCC Radio Frequency Exposure statementRegulatory Information/Disclaimers Export restrictions Index Off Index
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