Fujitsu Q550-30GB-01 manual Tablet PC stops working, Printer does not print

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		Troubleshooting and tips

The Tablet PC stops working

Cause		Troubleshooting
The Tablet PC is in energy saving mode.		► Leave energy saving mode.
An application programme has caused the		► Close the application program or restart
malfunction.		the Tablet PC (by restarting the operating
		system or switching the device off and back
		on again).
The battery is dead.		► Charge the battery.
		or
		► Insert a charged battery.
		or
		► Connect the mains adapter to the Tablet
		PC.
The printer does not print

Cause		Troubleshooting
The printer is not switched on.		► Make sure that the printer is switched
		on and ready for operation (refer to the
		documentation supplied with the printer).
The printer is not connected correctly.		► Check that the data cable connecting
		the Table PC to the printer is properly
		connected.
The printer driver is faulty or not correctly		► Check that the data cable connecting
installed, or it is the wrong printer driver.		the Tablet PC to the printer is properly
		connected.
		► Check whether the correct printer driver is
		loaded (refer to the printer documentation).
The radio connection to a network does not work

Cause		Troubleshooting
The wireless component is disabled.		► Switch the radio component on (see
		"Switching the wireless components on and
		off", Page 47).
The wireless component is enabled. Despite		► Check whether the radio connection is
this, the wireless connection to a network does		switched on via the software.
not work.		► Further information on using the radio
		component can be found in the help ﬁles.

Fujitsu Technology Solutions

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Contents Stylistic Q550 Page Page Copyright Stylistic Q550 Page Contents Contents FCC Regulatory information for Tablet PCs with radio device Contents Innovative technology Further informationInnovative technology Not switch off the device Notational conventionsThis font Ports and controls Ports and controlsPorts and controls Rear Important notes Safety notesAdditional safety notes for devices with radio components Important notesProtecting the display screen Important notes Important notes Before you travel Energy savingTravelling with your Tablet PC Energy saving under WindowsTransporting the Tablet PC Cleaning the Tablet PCFirst-time setup of your device First-time setup of your deviceUnpacking and checking the device Selecting a location Mains adapter connectingSwitching on the device for the ﬁrst time Working with the Tablet PC Status indicatorsStatus displays Description Power-on indicator Battery charging indicatorSwitching on the Tablet PC Switching off the Tablet PCProgramming the ON/OFF switch Background lighting Handwriting recognition under WindowsTouchscreen ExampleUsing ﬁngers WindowsOperating system Menu Action Description Actions with one ﬁngerAction Actions with two ﬁngersWorking with the Tablet PC Action Actions with three ﬁngers Description Scrolling through all open ﬁles in a program Actions with four ﬁngers Enlarging the area Paging through fast scrolling = pen tip = pen button = eyelet for pen cord Using the stylus penHandling Mouse Pen Setting the penChanging the pen tip Calibrating the penRemoving the pen battery Installing a pen batteryInstalling a pen cord Function, if the key is Function in TPM PPI Key Basic functions before the device has bootedApplication menu/boot Tablet buttonsHold down Calls up the Fujitsu menu Programming the tablet buttonsChange screen orientation Tap Monitor keyboardWebcam Rechargeable batteryBattery storage Charging, caring for and maintaining the batteryRemoving and installing the battery Monitoring the battery charging levelRemoving the battery Installing battery Using the power-management features Memory cards Supported formatInserting the memory card Removing the memory card Removing a SIM card Wireless LAN / Bluetooth / UmtsSIM card Inserting the SIM cardSwitching the wireless components on and off Access via Umts Setting up Wlan accessCradle components Your Cradle optionalConnecting the Tablet PC to the Cradle Setting up the CradleWorking with the Tablet PC Disconnecting the Tablet PC from the Cradle Security functions Conﬁguring the ﬁngerprint sensorSecurity functions Protecting Bios Setup Utility supervisor and user password Conﬁguring password protection in Bios Setup UtilitySetting supervisor and user password Password protection for booting of the operating systemActivating system protection Password protection for the hard diskDeactivating hard disk protection Inserting the SmartCard SmartCard readerTrusted Platform Module TPM device-dependent Enabling TPMDisabling TPM Disconnecting devices from the Tablet PC Connecting external devicesConnecting external devices Connecting devices to the Tablet PCHdmi port Connecting USB devices How to remove USB devices correctlyDevice drivers Headphone port Settings in Bios Setup Utility Starting the Bios Setup UtilitySettings in Bios Setup Utility Operating Bios Setup Utility Exiting Bios Setup Utility Load Setup Defaults Copy Standard EntriesSave Changes and Power Off Troubleshooting and tips Help if problems occurTroubleshooting and tips Display on the Tablet PC’s touchscreen is difﬁcult to read Battery indicator does not illuminateTablet PC’s date or time is incorrect Tablet PC’s touchscreen remains darkExternal monitor is blank or the image is unstable External monitor remains blankTablet PC does not start after switch on Cursor does not correctly follow the pen movementsPen input not working Tablet PC stops working Printer does not printRadio connection to a network does not work SmartCard lost Battery discharges too quicklySmartCard reader is not recognised SmartCard PIN forgottenError messages on the screen User and/or supervisor SmartCard lostAcoustic warnings Troubleshooting and tips Error message/cause Resolution Tablet PC Technical dataTechnical data Ambient conditions Mains adapter 40 WCradle optional Declarations of Conformity Tested safety TS, depending on the deviceManufacturer’s notes Disposal and recyclingCE marking for devices with radio component CE markingRegulatory notices Regulatory information for Tablet PCs without radio deviceManufacturer’s notes Avis Aux Utilisateurs Du Réseau Téléphonique Canadien DOC Industry Canada noticesFederal Communications Commission statement FCC Regulatory information for Tablet PCs with radio deviceUL Notice For Authorized Repair Technicians OnlyFCC Interference Statement FCC Radio Frequency Exposure statementRegulatory Information/Disclaimers Export restrictions Index Off Index