Zebra Technologies 2824-Z manual Print Head Considerations

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Maintenance

Cleaning

Caution • Adhesives and coatings of media can over time transfer onto the printer components along the media path including the platen and print head. This build-up can accumulate dust and debris. Failure to clean the print head, media path and platen roller could result in inadvertent loss of labels, label jams and possible damage to the printer.

Important • Using too much alcohol can result in contamination of the electronic components requiring a much longer drying time before the printer will function properly.

Print Head Considerations

Always use a new cleaning pen on the print head (an old pen carries contaminants from its previous uses that may damage the print head).

Caution • The print head becomes hot while printing. To protect from damaging the print head and risk of personal injury, avoid touching the print head. Use only the cleaning pen to perform maintenance.

When you load new media, you can also clean the print head.

1.Rub the cleaning pen across the dark area of the print head.

2.Wait one minute before closing the printer.

Do not clean the platen roller.

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LP 2824-Z User Guide

980531-001 A

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Contents User Guide Customer Order # 980531-001 a Proprietary Statement Product ImprovementsFCC Compliance Statement Canadian DOC Compliance Statement Liability DisclaimerLimitation of Liability Preface ContactsEnvironmental Management Document ConventionsSupport Related Documents Preface Contents Operations & Options Introduction HelloWhat’s in the Box? Inspecting the Printer Opening the printerAfter opening the printer, check the media compartment Closing the printer Reporting DamageIntroduction Getting Started Modes of PrintingAttaching Power Supply Adjusting the Roll Holders Loading Roll MediaPlacing the Roll in the Media Compartment Adjusting the Guides Power Switch Operator ControlsFeed Button Status LightPrinting a Test Label Hooking Up the Printer and Computer Interface Cable RequirementsCommunicating with the Printer Ethernet Interface RequirementsAdjusting the Print Width Adjusting the Print QualityOperations & Options Thermal Printing Replacing Supplies Printing in Peel-Mode XA MMP XZ XA JUS XZOperations & Options Printing on Fan-Fold Media Using the Cutter Option Operations & Options Maintenance CleaningPrint Head Considerations Media Path Considerations Sensors Lubrication Platen ConsiderationsReplacing the Platen RemovalReplacing the Print Head Thermal-Transfer LP Model Replacing the LP Print Head Maintenance Troubleshooting ResolutionsPrinter is not receiving power Printer is on and in an idle statePrinter has failed its power on self test Post There is a shortage of memoryPrinter is receiving data Either the media or ribbon is outPrint head is under temperature Print head is over temperatureFlash memory is not programmed Print Quality Problems Ribbon sensor settings did not printNo print on the label Printed image does not look rightLabel format was sent to, but not recognized by, the printer Manual Calibration Troubleshooting Tests Printing a Configuration LabelRecalibration Resetting the Factory Default Values Communications DiagnosticsPower Off Mode Communications Diagnostics Mode Feed Button ModesBattery Universal Serial Bus USB Connector InterfacesParallel Interface 33-34ZebraNet PrintServer II for Ethernet Networks Rx+Serial RS-232 Connector Connecting the Printer to a DTE Device Interfaces Page Customer Order # 980531-001A 2004 ZIH Corp