Zebra Technologies 2824-Z Troubleshooting Tests, Printing a Configuration Label, Recalibration

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Troubleshooting

Troubleshooting Tests

Troubleshooting Tests

Printing a Configuration Label

To print out a listing of the printer’s current configuration, refer to the one-flash sequence in “Feed Button Modes” later in this chapter.

Recalibration

Recalibrate the printer if it starts to display unusual symptoms, such as skipping labels. See “Printing a Test Label” in the Getting Started chapter.

980531-001 A

LP 2824-Z User Guide

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Contents User Guide Customer Order # 980531-001 a Proprietary Statement Product ImprovementsFCC Compliance Statement Canadian DOC Compliance Statement Liability DisclaimerLimitation of Liability Contacts PrefaceEnvironmental Management Document ConventionsSupport Related Documents Preface Contents Operations & Options Hello IntroductionWhat’s in the Box? Opening the printer Inspecting the PrinterAfter opening the printer, check the media compartment Reporting Damage Closing the printerIntroduction Modes of Printing Getting StartedAttaching Power Supply Loading Roll Media Adjusting the Roll HoldersPlacing the Roll in the Media Compartment Adjusting the Guides Status Light Power SwitchOperator Controls Feed ButtonPrinting a Test Label Interface Cable Requirements Hooking Up the Printer and ComputerEthernet Interface Requirements Communicating with the PrinterAdjusting the Print Quality Adjusting the Print WidthOperations & Options Thermal Printing Replacing Supplies XA MMP XZ XA JUS XZ Printing in Peel-ModeOperations & Options Printing on Fan-Fold Media Using the Cutter Option Operations & Options Cleaning MaintenancePrint Head Considerations Media Path Considerations Sensors Platen Considerations LubricationRemoval Replacing the PlatenReplacing the Print Head Thermal-Transfer LP Model Replacing the LP Print Head Maintenance Printer is on and in an idle state TroubleshootingResolutions Printer is not receiving powerEither the media or ribbon is out Printer has failed its power on self test PostThere is a shortage of memory Printer is receiving dataPrint head is under temperature Print head is over temperatureFlash memory is not programmed Printed image does not look right Print Quality ProblemsRibbon sensor settings did not print No print on the labelLabel format was sent to, but not recognized by, the printer Manual Calibration Troubleshooting Tests Printing a Configuration LabelRecalibration Communications Diagnostics Resetting the Factory Default ValuesFeed Button Modes Power Off Mode Communications Diagnostics ModeBattery Interfaces Universal Serial Bus USB Connector33-34 Parallel InterfaceRx+ ZebraNet PrintServer II for Ethernet NetworksSerial RS-232 Connector Connecting the Printer to a DTE Device Interfaces Page Customer Order # 980531-001A 2004 ZIH Corp