Zebra Technologies 2824-Z Printer has failed its power on self test Post, Print head is open

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Troubleshooting

Resolutions

3.The printer has failed its power on self test (POST).

•If this error occurs right after you turn on the printer, contact an authorized reseller for assistance.

There is a shortage of memory.

•If this error occurs after you have been printing, turn the printer power off and on. Then, resume printing.

4.The printer is receiving data.

•As soon as all of the data has been received, the status LED will turn green; then, the printer will automatically resume operation.

5.Either the media or ribbon is out.

•Load a roll of media, following the instructions in “Loading the Media” in the Getting Started chapter. Then, press the feed button to resume printing.

•Load a roll of ribbon, following the instructions in “Loading the Ribbon” in the Getter Started chapter. Then, press the feed button to resume printing.

The print head is open.

•Close the top cover. Then, press the feed button to resume printing.

6.The printer is paused.

•Press the feed button to resume printing.

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LP 2824-Z User Guide

980531-001 A

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Contents User Guide Customer Order # 980531-001 a Product Improvements Proprietary StatementFCC Compliance Statement Liability Disclaimer Canadian DOC Compliance StatementLimitation of Liability Preface ContactsDocument Conventions Environmental ManagementSupport Related Documents Preface Contents Operations & Options Introduction HelloWhat’s in the Box? Inspecting the Printer Opening the printerAfter opening the printer, check the media compartment Closing the printer Reporting DamageIntroduction Getting Started Modes of PrintingAttaching Power Supply Adjusting the Roll Holders Loading Roll MediaPlacing the Roll in the Media Compartment Adjusting the Guides Feed Button Power SwitchOperator Controls Status LightPrinting a Test Label Hooking Up the Printer and Computer Interface Cable RequirementsCommunicating with the Printer Ethernet Interface RequirementsAdjusting the Print Width Adjusting the Print QualityOperations & Options Thermal Printing Replacing Supplies Printing in Peel-Mode XA MMP XZ XA JUS XZOperations & Options Printing on Fan-Fold Media Using the Cutter Option Operations & Options Maintenance CleaningPrint Head Considerations Media Path Considerations Sensors Lubrication Platen ConsiderationsReplacing the Platen RemovalReplacing the Print Head Thermal-Transfer LP Model Replacing the LP Print Head Maintenance Printer is not receiving power TroubleshootingResolutions Printer is on and in an idle statePrinter is receiving data Printer has failed its power on self test PostThere is a shortage of memory Either the media or ribbon is outPrint head is over temperature Print head is under temperatureFlash memory is not programmed No print on the label Print Quality ProblemsRibbon sensor settings did not print Printed image does not look rightLabel format was sent to, but not recognized by, the printer Manual Calibration Printing a Configuration Label Troubleshooting TestsRecalibration Resetting the Factory Default Values Communications DiagnosticsPower Off Mode Communications Diagnostics Mode Feed Button ModesBattery Universal Serial Bus USB Connector InterfacesParallel Interface 33-34ZebraNet PrintServer II for Ethernet Networks Rx+Serial RS-232 Connector Connecting the Printer to a DTE Device Interfaces Page Customer Order # 980531-001A 2004 ZIH Corp