Zebra Technologies zebra p330 user manual Troubleshooting

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Table of Contents

Contents (Continued)

Cleaning the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Card Cleaning Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

When to Replace the Cleaning Roller . . . . . . . . . . . . . . . . . . . . . . . . .32

How To Replace the Cleaning Roller. . . . . . . . . . . . . . . . . . . . . . . . . . 32

5 • Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Print Quality Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Troubleshooting the Ethernet Connection and Adapter. . . . . . . . . . . . . . . 41

Resetting to Factory Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Ethernet Adapter Status Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Network Status/Activity Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

6 • Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

General Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Ribbon Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Card Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Card Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Bi-Directional Communications Interfaces. . . . . . . . . . . . . . . . . . . . . . . . .47

Mechanical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Appendix A • Magnetic Card Stripe Encoder . . . . . . . . . . . . . . . . .49

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Media Loading Orientation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Sample Encoding Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Magnetic Encoder Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

When to Clean. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

How to Clean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

ISO Standard Encoding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Appendix B • Smart Card Contact Station. . . . . . . . . . . . . . . . . . . .53

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Media Loading Orientation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Smart Card Contact Station Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

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P330i User’s Manual

980459-001 Rev. A

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Contents User’s Manual Page Return Materials Authorization ForewordTrademarks Warranty InformationCopyright Notice PrintersProduct Disposal Declarations of Conformity Spare PartsSupplemental Information P330i Printer Model Smart Card OptionsIcons Table of Contents Troubleshooting Appendix C Connecting to a Network Xii P330i User’s Manual Printer Features IntroductionControls, Connectors, and Indicators LCD Panel Print Head OpenIntroduction Installation and Setup General InformationInstallation and Setup Unpacking the PrinterUnpacking the Printer CD-ROM with Driver Wizard Print Head Carriage Latch Installing the P330i Print Driver Loading a Ribbon Take-up Spool Flange Supply Spool Installation and Setup Installing the Card Cleaning Cartridge Close the printer’s Main Cover Setting the Card Thickness Control Card Thickness Control Loading Cards Installation and Setup Card Output Hopper Connecting the Printer to your Computer Connecting Power Printing a Test Card Packing the P330i Printer for ShipmentPacking the P330i Printer for Shipment Setting Printer Properties Printing a CardPrinting a Sample Card Feeding One Card at a Time Printing a Card Cleaning the Printer CleaningWhen to Clean How to Clean Cleaning the Print Head When to Replace the Cleaning Roller Card Cleaning CartridgeHow To Replace the Cleaning Roller Cleaning Replace the Card Cleaning Cartridge into the printer Troubleshooting Head Open message Print Quality Issues Troubleshooting Troubleshooting Troubleshooting Resetting to Factory Defaults Troubleshooting the Ethernet Connection and AdapterEthernet Adapter Status Indicator Network Status/Activity Indicator Ribbon Specifications Technical SpecificationsGeneral Specifications Card SpecificationsBar Codes Card DimensionsFonts Electrical Mechanical SpecificationsBi-Directional Communications Interfaces EnvironmentalOptions Introduction Magnetic Card Stripe EncoderMedia Loading Orientation Magnetic Encoder Cleaning Sample Encoding ProgramISO Standard Encoding Magnetic Card Stripe Encoder Smart Card Contact Station Smart Card Contact Station Interface DB-9 Pin Smart Card Contact PointsConnecting to a Network Printer SharingExternal Print Server Internal Print Server
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