Zebra Technologies zebra p330 user manual Troubleshooting

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Troubleshooting

Print Quality Issues

Example 5 • No printing on the card.

Possible Cause

Ribbon may not be installed in the printer. Solution:

Check for ribbon in the printer.

Possible Cause

Cards may not meet specifications. Solution:

Use a different supply of cards.

Possible Cause

Print Head elements may be scratched or burnt. Solution

Call Service for Print Head replacement information.

Example 6 • Only one panel of a color ribbon prints.

Possible Cause

Using the wrong type of ribbon. Solution:

Use only i Series ribbons for full color printing.

Note • For optimum print quality, always keep the Main Cover and the Card Feeder Cover of the printer closed.

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P330i User’s Manual

980459-001 Rev. A

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Contents User’s Manual Page Return Materials Authorization ForewordWarranty Information Copyright NoticeTrademarks PrintersProduct Disposal Declarations of Conformity Spare PartsSupplemental Information P330i Printer Model Smart Card OptionsIcons Table of Contents Troubleshooting Appendix C Connecting to a Network Xii P330i User’s Manual Printer Features IntroductionControls, Connectors, and Indicators LCD Panel Print Head OpenIntroduction Installation and Setup General InformationInstallation and Setup Unpacking the PrinterUnpacking the Printer CD-ROM with Driver Wizard Print Head Carriage Latch Installing the P330i Print Driver Loading a Ribbon Take-up Spool Flange Supply Spool Installation and Setup Installing the Card Cleaning Cartridge Close the printer’s Main Cover Setting the Card Thickness Control Card Thickness Control Loading Cards Installation and Setup Card Output Hopper Connecting the Printer to your Computer Connecting Power Printing a Test Card Packing the P330i Printer for ShipmentPacking the P330i Printer for Shipment Setting Printer Properties Printing a CardPrinting a Sample Card Feeding One Card at a Time Printing a Card Cleaning the Printer CleaningWhen to Clean How to Clean Cleaning the Print Head When to Replace the Cleaning Roller Card Cleaning CartridgeHow To Replace the Cleaning Roller Cleaning Replace the Card Cleaning Cartridge into the printer Troubleshooting Head Open message Print Quality Issues Troubleshooting Troubleshooting Troubleshooting Resetting to Factory Defaults Troubleshooting the Ethernet Connection and AdapterEthernet Adapter Status Indicator Network Status/Activity Indicator Technical Specifications General SpecificationsRibbon Specifications Card SpecificationsBar Codes Card DimensionsFonts Mechanical Specifications Bi-Directional Communications InterfacesElectrical EnvironmentalOptions Introduction Magnetic Card Stripe EncoderMedia Loading Orientation Magnetic Encoder Cleaning Sample Encoding ProgramISO Standard Encoding Magnetic Card Stripe Encoder Smart Card Contact Station Smart Card Contact Station Interface DB-9 Pin Smart Card Contact PointsConnecting to a Network Printer SharingExternal Print Server Internal Print Server