Zebra Technologies zebra p330 user manual Troubleshooting

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Troubleshooting

Print Quality Issues

Possible Cause:

Dust or embedded contamination on elements of the Print Head. Solution:

Perform a Cleaning of the Print Head (see Chapter 4).

Example 4 • Printing shows blurry printed image.

Possible Cause:

Ribbon cartridge may not be correctly positioned. Solution:

Check that the ribbon is properly rolled onto the ribbon cores of the cartridge.

Replace ribbon cartridge, making sure it locks in place, and print again.

Possible Cause:

Ribbon may not be synchronized on the correct color panel position. Solution:

Open the Print Head Carriage, then close it. This will cause the ribbon to re- synchronize.

Possible Cause:

Cards may not meet specifications. Solution:

Use a different supply of cards.

Possible Cause:

Dust or embedded contamination inside the printer and/or dirty Cleaning Roller. Solution:

Clean the Print Head.

Replace the Cleaning Roller.

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P330i User’s Manual

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Contents User’s Manual Page Foreword Return Materials AuthorizationPrinters Warranty InformationCopyright Notice TrademarksSpare Parts Product Disposal Declarations of ConformitySupplemental Information Smart Card Options P330i Printer ModelIcons Table of Contents Troubleshooting Appendix C Connecting to a Network Xii P330i User’s Manual Introduction Printer FeaturesControls, Connectors, and Indicators Print Head Open LCD PanelIntroduction General Information Installation and SetupUnpacking the Printer Installation and SetupUnpacking the Printer CD-ROM with Driver Wizard Print Head Carriage Latch Installing the P330i Print Driver Loading a Ribbon Take-up Spool Flange Supply Spool Installation and Setup Installing the Card Cleaning Cartridge Close the printer’s Main Cover Setting the Card Thickness Control Card Thickness Control Loading Cards Installation and Setup Card Output Hopper Connecting the Printer to your Computer Connecting Power Packing the P330i Printer for Shipment Printing a Test CardPacking the P330i Printer for Shipment Printing a Card Setting Printer PropertiesPrinting a Sample Card Feeding One Card at a Time Printing a Card Cleaning Cleaning the PrinterWhen to Clean How to Clean Cleaning the Print Head Card Cleaning Cartridge When to Replace the Cleaning RollerHow To Replace the Cleaning Roller Cleaning Replace the Card Cleaning Cartridge into the printer Troubleshooting Head Open message Print Quality Issues Troubleshooting Troubleshooting Troubleshooting Troubleshooting the Ethernet Connection and Adapter Resetting to Factory DefaultsEthernet Adapter Status Indicator Network Status/Activity Indicator Card Specifications Technical SpecificationsGeneral Specifications Ribbon SpecificationsCard Dimensions Bar CodesFonts Environmental Mechanical SpecificationsBi-Directional Communications Interfaces ElectricalOptions Magnetic Card Stripe Encoder IntroductionMedia Loading Orientation Sample Encoding Program Magnetic Encoder CleaningISO Standard Encoding Magnetic Card Stripe Encoder Smart Card Contact Station DB-9 Pin Smart Card Contact Points Smart Card Contact Station InterfacePrinter Sharing Connecting to a NetworkInternal Print Server External Print Server