Zebra Technologies TLP 2824 manual Troubleshooting, What the Status Light is Telling You

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Troubleshooting

What the Status Light is Telling You

	Color	Status		Solution or Reason

	None	off	1.	Check power connection from the A.C. outlet to power
	None	off		supply to printer.
				supply to printer.

			1.	Printer printing (normal operation).
	Green	constant	2.	Printer paused; ready to receive data (normal operation).
	Green	constant	3.	Printer paused; waiting for user action (for example, to take
			3.
				a dispensed label or to tap the feed button).

			1.	The cover open sensor is active. Press top cover to close
	Amber	constant		and lock.
	Amber	constant	2.	Printer has a syntax or command error. Check program
			2.	Printer has a syntax or command error. Check program
				and resend print job.

			1.	Firmware download in progress. Indicator lights red, then
		blinking		green.
		blinking	2.	Signal to begin media length sensing after turning ON
			2.	Signal to begin media length sensing after turning ON
				printer. Release the feed button.
	Red
	Red		1.	Media or ribbon is out. Reload a new supply. Press feed
				button to continue.
		constant	2.	Power-up failure. Switch power OFF then back ON.
			3.	Printer ready to receive flash programming during firmware
				download.

980485-001A

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Contents Zebra TLP 2824 TM 980485-001A Proprietary Statement Shock Hazard Contents Operation & Options 980485-001A Vii 980485-001A Hello IntroductionWhat’s in the Box? Opening the printer Inspecting the PrinterInspecting the Printer Closing the printer Reporting Damage Related DocumentationModes of Printing Getting StartedAttaching Power Supply Loading Roll Media Adjusting the Roll HoldersPlacing the Roll in the Media Compartment Adjusting the Guides Install the Take-Up Core Install the Ribbon Supply RollLoading Ribbon Attach and Tighten the Ribbon Status Light Power SwitchOperator Controls Feed ButtonMedia Length Sensing Interface Cable Requirements Hooking Up the Printer and ComputerSerial Interface Requirements USB Interface RequirementsParallel Interface Requirements Ethernet Interface RequirementsInternal ZebraNet PrintServer II Ethernet Communications Communicating with the PrinterUniversal Serial Bus USB Communications Parallel CommunicationsSerial Communications CommandAdjusting the Print Quality Adjusting the Print WidthThermal Printing Operation & OptionsAdding a New Transfer Ribbon Replacing SuppliesReplacing a Partially Used Transfer Ribbon Printing in Peel-Mode Printing on Fan-Fold Media Using the Cutter Option 980485-001A Cleaning MaintenancePrint Head Considerations Cleaning Card ConsiderationsMedia Path Considerations Platen Considerations LubricationReplacing the Platen AssemblyRemoval Replacing the Print Head Removal Thermal-Transfer TLP ModelAssembly 980485-001A What the Status Light is Telling You TroubleshootingPrinter Operation Media Handling No print on the label Print Quality ProblemsPrinted image does not look right Label format was sent to, but not recognized by, the printer Manual Calibration Communications Diagnostics Resetting the Factory Default ValuesPrinter Condition Feed Button Action Feed Button ModesAppendix Universal Serial Bus USB ConnectorInterfaces Host Parallel InterfaceInternal Ethernet PrintServer Looking into the Printer’s RJ-45 Modular ConnectorSerial RS-232 Connector Printer Serial RJ-11 Alternative Connector980485-001A Page Page