Zebra Technologies TLP 2824 manual Label format was sent to, but not recognized by, the printer

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The printing does not start at the top of the label, or misprinting of one to three labels.

■The media may not be threaded under the media guides. Refer to “Loading the Media” on page 9.

■The printer needs to be calibrated. Refer to “Auto Calibration” on page 13.

A label format was sent to, but not recognized by, the printer.

■Is the printer in pause mode? If so, press the feed button.

■If the status LED is on or flashing, refer to “What the Status LED is Telling You” on page 35.

■Make sure the data cable is correctly installed.

■A communications problem has occurred. First, make sure that the correct communications port on the computer is selected. Refer to “Communicating with the Printer” on page 18.

980485-001A

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Contents Zebra TLP 2824 TM 980485-001A Proprietary Statement Shock Hazard Contents Operation & Options 980485-001A Vii 980485-001A Hello IntroductionWhat’s in the Box? Opening the printer Inspecting the PrinterInspecting the Printer Closing the printer Reporting Damage Related DocumentationModes of Printing Getting StartedAttaching Power Supply Loading Roll Media Adjusting the Roll HoldersPlacing the Roll in the Media Compartment Adjusting the Guides Loading Ribbon Install the Ribbon Supply RollInstall the Take-Up Core Attach and Tighten the Ribbon Status Light Power SwitchOperator Controls Feed ButtonMedia Length Sensing Interface Cable Requirements Hooking Up the Printer and ComputerSerial Interface Requirements USB Interface RequirementsParallel Interface Requirements Ethernet Interface RequirementsInternal ZebraNet PrintServer II Ethernet Communications Communicating with the PrinterUniversal Serial Bus USB Communications Parallel CommunicationsSerial Communications CommandAdjusting the Print Quality Adjusting the Print WidthThermal Printing Operation & OptionsReplacing a Partially Used Transfer Ribbon Replacing SuppliesAdding a New Transfer Ribbon Printing in Peel-Mode Printing on Fan-Fold Media Using the Cutter Option 980485-001A Cleaning MaintenanceMedia Path Considerations Cleaning Card ConsiderationsPrint Head Considerations Platen Considerations LubricationRemoval AssemblyReplacing the Platen Replacing the Print Head Removal Thermal-Transfer TLP ModelAssembly 980485-001A What the Status Light is Telling You TroubleshootingPrinter Operation Media Handling Printed image does not look right Print Quality ProblemsNo print on the label Label format was sent to, but not recognized by, the printer Manual Calibration Communications Diagnostics Resetting the Factory Default ValuesPrinter Condition Feed Button Action Feed Button ModesInterfaces Universal Serial Bus USB ConnectorAppendix Host Parallel InterfaceInternal Ethernet PrintServer Looking into the Printer’s RJ-45 Modular ConnectorSerial RS-232 Connector Printer Serial RJ-11 Alternative Connector980485-001A Page Page