Zebra Technologies P520 user manual Screen Message Meaning Action Printing Black

Page 38

SCREEN MESSAGE

MEANING

ACTION

 

 

 

 

 

 

 

 

PRINTING BLACK

A monochrome panel is

 

 

 

 

being printed

 

 

 

 

 

 

 

 

 

PRINTING VARNISH

The overlay is printing

 

 

 

 

 

 

 

 

 

 

PRINT HOLOGRAM

A hologram overlay is printing

 

 

 

 

 

 

 

 

 

CLEAN PRINTER

The printer is prompting

Carry

out

the cleaning

procedure

as detailed in

operator maintenance

 

section 4 of this manual

 

 

 

The printer is prompting

Carry

out

the cleaning

CLEAN MAG HEAD

procedure

as detailed in

 

operator

Appendix A of this manual

 

 

 

 

 

 

CLEANING

The printer is performing an

 

 

 

 

internal cleaning routine

 

 

 

 

 

 

 

 

 

 

The ribbon has not been

 

 

 

 

REMOVE RIBBON

removed while the cleaning

Remove ribbon

 

 

operation is in progress

 

 

 

 

OUT OF RIBBON

The printer ribbon has run out

Replace printer ribbon

 

 

 

MECHANICAL ERROR

The printer has an error

Remove the jamed card.

Ensure the card is not

moving the card internally

 

out of specification

 

 

 

 

OUT OF CARD

 

Add more cards or adjust

The card feeder is empty

the card feeder to accept

 

 

the cards

 

 

ROTATION ERROR

The printer has an error

Remove card

 

moving the card in the flip

 

 

 

 

 

 

COVER OPEN

The cover is open

Close the cover

 

 

 

 

 

 

HEAD OPEN

The print head is not locked

Lock

the print head

in its

into position

lower position

 

 

 

 

The data being sent from the

Check that the data is sui-

COMMAND ERROR

table

for

printing. Try

host is not recognised

reprinting

a card

from

 

 

 

 

known “good” data

 

PARAMETERS ERROR

The features of the card are

Check the windows driver

not recognised

options and printer type

 

ENCODING ERROR

Data cannot be written or read

Check that the cards are

 

from the card’s magnetic stri-

loaded with the magnetic

 

pe

stripe in the correct orien-

 

Data cannot be read from the

tation. Check whether high

 

card’s magnetic stripe

or low coercivity

cards

 

The reject box is full

have been specified. Check

 

The printer cannot detect a

that the data conforms to

 

magnetic stripe on the card

ISO

specifications.

See

 

 

Appendix A of this manual

 

 

for further information.

 

 

 

 

 

 

32 TROUBLESHOOTING

Image 38
Contents User’s Manual P520 For USA and Latin America For Europe, Asia and PacificWarranty Information European Council Directive Compliance to StandardsSmart Card Power CordThank you for choosing the Eltron P520 Plastic Card Printer Magnetic EncoderIcons Table of Contents Appendix a Getting STARTED1 Unpacking your card printerGetting Started Indicators and Control Printer Installation Printer Features OPERATION2Loading Printing Ribbons Operation Loading Lamination Patch Loading Cards Card FeederInstall Card Cleaning Cartridge OperationCard Output Hopper Card Thickness Control LeverCard thickness Rejected Card Box When to MaintainHOW to Maintain Operation Feeding one card at a time Printing a Test Card Front Side Printer Operation Back Side Laminator OperationPrinter Menu Information Menu Button NEXTleft Clear Button SELECTrightPrinter Defaults Print ParametersMenu Tree Printing station continuation Off st +100 Patch ClearFirmware Peel offPrinting a Sample 3CARD Printing a Sample Card To install the P520 Printer Driver in windows 2000/NT4.0 Set Printer Driver OptionsPrinting a sample card Front Side Back SideCLEANING4 Protect Your Factory WarrantyHOW to Clean Cleaning SystemWhen to Clean Cleaning the Print Head Cleaning the Laminator Rollers Card Cleaning Cartridge Cleaning TROUBLESHOOTING5 Interpreting LCD Display messagesScreen Message Meaning Action Printing Black Reject BOX Full About the Laminator Station Print Quality Issues SolutionPrinting shows blurry printed image. Possible Cause No printing on the card Technical SPECIFICATIONS6 GeneralCard Dimensions Interfaces Centronic Cable Interface Introduction AppendixMagnetic Card Stripe Encoder Media Loading Orientation Magnetic Encoder Cleaning ISO Standard EncodingSmart Card Contact Station Appendix BSmart Card Pins Contact Points Smart Card Contact Station InterfaceAccessories & Supplies Ribbons for Printing onlyRibbons for Printing and Lamination Printing Station Patches for Lamination Cards for Printing and LaminationCards for Printing only Documentation Cleaning SuppliesPrinter supplies MiscellaneousZebra Technologies Corporation Zebra Technologies Corporation Eltron Card Printer ProductsCorporate Headquarters