Nortel Networks NN43001-122 manual Overview

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Overview 11

Multiple Microsoft Exchange Unified Messaging servers on a single network

Multiple Servers can be configured for a single network to ensure the effective handling of potential issues caused by challenges of:

Capacity: Each Microsoft Exchange Unified Messaging Server is capable of supporting a maximum of 200 total concurrent (combination of inbound and outbound) calls. In larger customer networks that need to support a higher volume of concurrent calls, additional Microsoft Exchange Unified Messaging Servers can be configured in the same network so that users can be load-balanced.

Redundancy: An additional Microsoft Exchange Unified Messaging Server can be configured as a redundant server in a network by utilizing the Least Cost Routing Mechanism on the Network Routing Service (NRS) - configuring an additional Microsoft Exchange Unified Messaging Server provides a greater measure of fault tolerance for the services provided, allowing a continuation of those services in the event of system failure

Geographical location: If network systems are located across multiple geographic locations, Microsoft Exchange Unified Messaging Servers can be implemented in such a way that they are both local and specific to each location. Configuring multiple servers in this way would

Nortel Communication Server 1000

Communication Server 1000 with Microsoft Exchange Server 2007 Unified Messaging Fundamentals NN43001-122 02.04

24 October 2008

Copyright © 2008 Nortel Networks

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Contents NN43001-122 Legal Notice Contents Copyright 2008 Nortel Networks Revision History OtherNew in this Release Getting help from the Nortel web site ContentsGetting help through a Nortel distributor or reseller Overview Copyright 2008 Nortel Networks Overview Operational Considerations Overview Assumptions CS 1000 set configurationSIP provisioning guidelines CCS Copyright 2008 Nortel Networks Disable a user mailbox Step Action Copyright 2008 Nortel Networks Copyright 2008 Nortel Networks Copyright 2008 Nortel Networks End Copyright 2008 Nortel Networks End Configure the Microsoft Exchange Unified Messaging Dial Plan Dial Plan General tab Dial Plan Subscriber Access tab Copyright 2008 Nortel Networks Configuration screen for new UM IP Gateway Configure the Operator Assistance feature Attendant properties window appears Copyright 2008 Nortel Networks Install Geomant Message Waiting Indicator MWI application Installation of Multiple MWI applications Configure Geomant Message Waiting Indicator MWI applicationGeomant MWI Service Web SIP Gateway configuration screen Unified Messaging User Properties screen Additional notes on configuring CS1000 for MWI Navigate to the Nodes Servers, Media Cards Copyright 2008 Nortel Networks Add new Subscriber Access Number information Add new Auto Attendant number information Select MWI Dial Plan type Configure information for the MWI Application DNVoice mail softkeys configuration Disable a user mailbox Enable the user mailbox after disabling Remove a user mailbox Procedure Removing a user mailbox Remove a dial plan Disable Operator Assistance feature Remove Operator Assistance feature Disable MWI service for a user phone set Disable MWI service for a user phone set End Page Nortel Communication Server