Nortel Networks NN43001-122 manual Additional notes on configuring CS1000 for MWI

Page 38

38Configuration of Communications Server 1000 with Microsoft Exchange Server 2007 Unified Messaging

Additional notes on configuring CS1000 for MWI

The SIP DCH should be configured with MWI for the RCAP value (LD 17).

User telephones should be configured with MWA (Message Waiting Allowed) Class of Service to receive MWI Lamp notification.

The Node configuration page (in Element Manager) needs to be configured with information for both the MWI Application DN and the MWI Dialing Plan. The configured MWI DN and MWI Dialing plan should be administered as a valid DN on the Call Server to ensure routing back to the SIP gateway; this is required if the ISDN Facility Response is to be sent back to the SIP gateway. For more information on configuring the MWI DN and MWI Dial Plan, see “Configure information for the MWI Application DN” (page 43) and “Configure the Microsoft Exchange Unified Messaging Dial Plan” (page 25).

Configure Microsoft Exchange Unified Messaging in CS 1000 Element Manager

The following sections detail the use of Element Manager in configuring Microsoft Exchange Unified Messaging services on the CS 1000.

The Edit page of the Element Manager Nodes: Servers, Media Cards configuration page has a new configuration tab – Microsoft Unified Messaging. The Microsoft Unified Messaging tab is used to add Microsoft Exchange Unified Messaging numbers that have been defined for use with Subscriber Access and Auto Attendant and also to configure MWI DNs and Dialing Plans. Up to five Subscriber numbers and five Auto Attendant numbers can be configured. These numbers can be added, modified or deleted using the functions of the Microsoft Unified Messaging tab.

Configure a Node in Element Manager for use with Microsoft Exchange Unified Messaging

Access to all parameters for configuration of a node for interaction with Microsoft Exchange Unified Messaging are found under IP Telephony Node section of Edit page for Nodes: Servers, Media Cards, as shown in the following figure:

Nortel Communication Server 1000

Communication Server 1000 with Microsoft Exchange Server 2007 Unified Messaging Fundamentals NN43001-122 02.04

24 October 2008

Copyright © 2008 Nortel Networks

Image 38
Contents NN43001-122 Legal Notice Contents Copyright 2008 Nortel Networks Other Revision HistoryNew in this Release Contents Getting help from the Nortel web siteGetting help through a Nortel distributor or reseller Overview Copyright 2008 Nortel Networks Overview Operational Considerations Overview Assumptions CS 1000 set configurationSIP provisioning guidelines CCS Copyright 2008 Nortel Networks Disable a user mailbox Step Action Copyright 2008 Nortel Networks Copyright 2008 Nortel Networks Copyright 2008 Nortel Networks End Copyright 2008 Nortel Networks End Configure the Microsoft Exchange Unified Messaging Dial Plan Dial Plan General tab Dial Plan Subscriber Access tab Copyright 2008 Nortel Networks Configuration screen for new UM IP Gateway Configure the Operator Assistance feature Attendant properties window appears Copyright 2008 Nortel Networks Install Geomant Message Waiting Indicator MWI application Configure Geomant Message Waiting Indicator MWI application Installation of Multiple MWI applicationsGeomant MWI Service Web SIP Gateway configuration screen Unified Messaging User Properties screen Additional notes on configuring CS1000 for MWI Navigate to the Nodes Servers, Media Cards Copyright 2008 Nortel Networks Add new Subscriber Access Number information Add new Auto Attendant number information Configure information for the MWI Application DN Select MWI Dial Plan typeVoice mail softkeys configuration Disable a user mailbox Enable the user mailbox after disabling Remove a user mailbox Procedure Removing a user mailbox Remove a dial plan Disable Operator Assistance feature Remove Operator Assistance feature Disable MWI service for a user phone set Disable MWI service for a user phone set End Page Nortel Communication Server