Nortel Networks NN43001-122 manual Configure Geomant Message Waiting Indicator MWI application

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34Configuration of Communications Server 1000 with Microsoft Exchange Server 2007 Unified Messaging

Each implemented instance of Geomant MWI is capable of providing message waiting indications for 2500 users, and has a 10 minute built-in timer for user notification time-out purposes.

Detailed procedures to be used in the installation of the Geomant MWI application are available for download at http://mwi2007.com > downloads > documentation package.

Note: Before attempting to install Geomant MWI, be aware of the installation prerequisites, as described by the following:

Exchange Auto Discovery Feature must be configured on the domain. Please refer to the Setting up E12 Autodiscover () document present in the downloaded documentation package.

As part of Exchange Auto Discovery configuration, a Certificate Authority Server must be configured in the domain. For installation instructions, please refer to http://www.tacteam

.net/isaserverorg/vpnkitbeta2/installenterpriseca.htm.

On the Active Directory used to start the MWI service, a user must be configured with permissions similar to that of the Administrator.

Installation of Multiple MWI applications

It is possible to install and configure multiple instances of the MWI application on the same network, to accommodate a larger number of users. Users configured on the Exchange Server are distributed between the available instances of the MWI application to provide effective MWI notification.

Note: Due to a limitation of the Geomant MWI application, a user cannot be configured to receive MWI notifications from more than one MWI application. A document describing the steps for a manual installation of the MWI application software can be found in the documentation package downloaded at http://mwi2007.com > downloads > documentation package.

Configure Geomant Message Waiting Indicator (MWI) application

Following the successful installation of the MWI application, you are able to configure the MWI application by means of the Geomant MWI Service Web page.

Nortel Communication Server 1000

Communication Server 1000 with Microsoft Exchange Server 2007 Unified Messaging Fundamentals NN43001-122 02.04

24 October 2008

Copyright © 2008 Nortel Networks

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Contents NN43001-122 Legal Notice Contents Copyright 2008 Nortel Networks Other Revision HistoryNew in this Release Contents Getting help from the Nortel web siteGetting help through a Nortel distributor or reseller Overview Copyright 2008 Nortel Networks Overview Operational Considerations Overview SIP provisioning guidelines CS 1000 set configurationAssumptions CCS Copyright 2008 Nortel Networks Disable a user mailbox Step Action Copyright 2008 Nortel Networks Copyright 2008 Nortel Networks Copyright 2008 Nortel Networks End Copyright 2008 Nortel Networks End Configure the Microsoft Exchange Unified Messaging Dial Plan Dial Plan General tab Dial Plan Subscriber Access tab Copyright 2008 Nortel Networks Configuration screen for new UM IP Gateway Configure the Operator Assistance feature Attendant properties window appears Copyright 2008 Nortel Networks Install Geomant Message Waiting Indicator MWI application Configure Geomant Message Waiting Indicator MWI application Installation of Multiple MWI applicationsGeomant MWI Service Web SIP Gateway configuration screen Unified Messaging User Properties screen Additional notes on configuring CS1000 for MWI Navigate to the Nodes Servers, Media Cards Copyright 2008 Nortel Networks Add new Subscriber Access Number information Add new Auto Attendant number information Configure information for the MWI Application DN Select MWI Dial Plan typeVoice mail softkeys configuration Disable a user mailbox Enable the user mailbox after disabling Remove a user mailbox Procedure Removing a user mailbox Remove a dial plan Disable Operator Assistance feature Remove Operator Assistance feature Disable MWI service for a user phone set Disable MWI service for a user phone set End Page Nortel Communication Server