Nortel Networks Broadcast Server warranty Users, Subscribers and Distribution Lists

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Chapter 1 Introduction to Broadcast Server

Broadcast Server Overview

Users

Broadcast Server has one administrative user (Administrator) with full access to all Broadcast Server controls. The Broadcast Server Administrator can create accounts for other users who will compose and send alerts in Broadcast Server. Users log in to the Broadcast Server through Microsoft Internet Explorer from anywhere in the organization or securely over the Internet.

Note The documents that you can download from the Application Gateway includes a document, Sending Alerts to Nortel Internet Telephones from a PC, that you can change as needed and distribute to Broadcast Server users. The document explains how to perform the options available by default to Broadcast Server users.

When you create a user account, you specify the options available to the user. By default, a user can create, change, and delete alerts. You can restrict a user from creating or changing alerts. A user account can be further customized as described in “General user permissions,” page 20.

Subscribers and Distribution Lists

Subscribers (IP telephones) are added to Broadcast Server automatically. You configure the Application Gateway to add subscribers to Broadcast Server when IP telephones come online.

A particular list of subscribers is a distribution list. Distribution lists enable you to group subscribers and other distribution lists as recipients for alerts. When composing an alert, a user selects the distribution list(s) to receive the alert. By default, a user cannot add individual subscribers to a distribution list. The Application Gateway supports 256 lists.

You can configure the Application Gateway to automatically create distribution lists from the department information (“Department” field) obtained from your LDAP or CSV directory sources. Broadcast Server truncates department names longer than 50 characters.

When an IP telephone comes online, the Application Gateway adds entries to the distribution list, using the phone extension (and dialing rules) to locate the associated department name in the directories. For information

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Contents Broadcast Server User Guide Page Contents A P T E R 6 Subscriber Management A P T E R 9 External Service Management Vi Broadcast Server User Guide Organization PrefaceAudience Related Documentation Introduction to Broadcast Server ChapterBroadcast Server Overview Subscribers and Distribution Lists UsersAlerts BCS Interaction with Phones Sending AlertsOpening and Using the Broadcast Server Interface Initial Configuration Configuring Broadcast ServerBroadcast Server Maintenance Application Gateway and Broadcast Server Operation Application Gateway and Broadcast Server Operation Component Versions System ManagementSupport items Server configurationHome page tips System Management Home page tips Broadcast Server User Guide System Messages Quick FAQSystem Messages Quick FAQ Broadcast Server User Guide User Management List User ManagementAdministrator user User information PasswordUser General user permissions Shared distribution list accessAlert access User Management The User Broadcast Server User Guide Subscriber Management List Subscriber ManagementGo to the Distribution List Management page, select Subscriber information Subscriber settingsSubscriber Distribution list membership Emergency alerts are not subject to this settingDistribution List Distribution List ManagementList ownership Automatically created distribution listsSharing distribution lists Distribution List Management Distribution List Management Distribution List Membership Adding and removing distribution list members Distribution List User PermissionsRevoking users’ permission to send to the list Granting users permission to send to the listBroadcast Server User Guide Media List Media ManagementSystem media Media linkage Media ownershipSupported graphic formats MediaUploading a media file WAV Supported audio formatsMedia Management The Media Broadcast Server User Guide External Services Management List External Service ManagementExternal Service External Service Management Page Alert List Broadcast Alert ManagementColumn Descriptions Background alerts Alert TypesEmergency alerts Normal alertsBroadcast Alert Management Quick FAQ Title AlertSend to the following Use audio alert Page Set the number of alerts per Changing your passwordSetting the maximum list entries to display My PreferencesPage Common problems TroubleshootingTroubleshooting Common problems Broadcast Server User Guide Push XML API Appendix aTo enable the Push XML API on the Application Gateway PushMessage Request Push XML API OperationRecipient Schedule Member DistributionList RequestPushMessageResponse Response ServerRegistration ResponseSubscribers Response XML Declaration Push XML ReferenceCharacter Set and Character Entities Element Parent Element Attributes Enumeration Description ManagePushMessageMessageid Appendix a Push XML API DistributionList ManageDistributionListsSubscribers ServerRegistrationPushMessageResponse Distributionlist.asp Sample ASP PagesLoad the XML into an Xmldom object Schedulemessage.asp Appendix a Push XML API Sample ASP Pages Page Broadcast Server User Guide Configuration and Operation