Nortel Networks Broadcast Server warranty Broadcast Alert Management Quick FAQ

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Chapter 10 Broadcast Alert Management

Quick FAQ

Quick FAQ

How do I …	Description

Add a new alert	Click the Add Priority alert button at the top of the list to
	create an alert. This will open the alert Page.

Edit an alert	Click the title of the record you want to modify. This will
	open the alert Page.

Delete one or more alert	Check the box next to each record that you want to delete,
	or check the box in the list’s title to select all records
	displayed. Then, click the Delete Selected button. Note
	that you can only delete alerts you own. (The system
	administrator can delete any alert.)

Change the ownership of an alert	Click the notepad icon ( ) to the right of the alert title and
	select the new owner from the popup list.

Send an alert containing a	Edit the alert record, check the alert graphic option and
graphic	select a graphic from the media library using the Select a
	Graphic button. Then, save your changes.

Stop an alert from being	Edit the alert record, uncheck the alert active checkbox,
delivered to subscribers	and save your changes.

Send an alert to every phone in	Edit the alert record, check the Everyone distribution list
the organization	and save your changes. Note that you can only send to
	Everyone if the system administrator has granted you this
	privilege.

Change the recipients of an alert	Edit the alert record, select the distribution lists and save
	your changes.

Change the delivery schedule for	Edit the alert record, change the schedule in the Delivery
an alert	schedule section and save your changes.

Add or remove buttons on an	Edit the alert record, change the button definitions, and
alert	save your changes.

48Broadcast Server User Guide

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Contents Broadcast Server User Guide Page Contents A P T E R 6 Subscriber Management A P T E R 9 External Service Management Vi Broadcast Server User Guide Organization PrefaceAudience Related Documentation Chapter Introduction to Broadcast ServerBroadcast Server Overview Users Subscribers and Distribution ListsAlerts Sending Alerts BCS Interaction with PhonesOpening and Using the Broadcast Server Interface Configuring Broadcast Server Initial ConfigurationBroadcast Server Maintenance Application Gateway and Broadcast Server Operation Application Gateway and Broadcast Server Operation System Management Component VersionsServer configuration Support itemsHome page tips System Management Home page tips Broadcast Server User Guide Quick FAQ System MessagesSystem Messages Quick FAQ Broadcast Server User Guide User Management User Management ListAdministrator user User information PasswordUser Shared distribution list access General user permissionsAlert access User Management The User Broadcast Server User Guide Subscriber Management Subscriber Management ListGo to the Distribution List Management page, select Subscriber information Subscriber settingsSubscriber Emergency alerts are not subject to this setting Distribution list membershipDistribution List Management Distribution ListAutomatically created distribution lists List ownershipSharing distribution lists Distribution List Management Distribution List Management Distribution List Membership Distribution List User Permissions Adding and removing distribution list membersGranting users permission to send to the list Revoking users’ permission to send to the listBroadcast Server User Guide Media Management Media ListSystem media Media ownership Media linkageSupported graphic formats MediaUploading a media file Supported audio formats WAVMedia Management The Media Broadcast Server User Guide External Service Management External Services Management ListExternal Service External Service Management Page Broadcast Alert Management Alert ListColumn Descriptions Alert Types Emergency alertsNormal alerts Background alertsBroadcast Alert Management Quick FAQ Alert TitleSend to the following Use audio alert Page Changing your password Setting the maximum list entries to displayMy Preferences Set the number of alerts perPage Troubleshooting Common problemsTroubleshooting Common problems Broadcast Server User Guide Appendix a Push XML APITo enable the Push XML API on the Application Gateway Push XML API Operation PushMessage RequestRecipient Schedule DistributionList Request MemberPushMessageResponse Response ServerRegistration ResponseSubscribers Response XML Declaration Push XML ReferenceCharacter Set and Character Entities ManagePushMessage Element Parent Element Attributes Enumeration DescriptionMessageid Appendix a Push XML API ManageDistributionLists DistributionListServerRegistration SubscribersPushMessageResponse Sample ASP Pages Distributionlist.aspLoad the XML into an Xmldom object Schedulemessage.asp Appendix a Push XML API Sample ASP Pages Page Configuration and Operation Broadcast Server User Guide