Nortel Networks Broadcast Server warranty System Messages, Quick FAQ

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Chapter 4

System Messages

System messages are status messages that the Broadcast Server places in the database when it detects system errors.

Note that these messages are not sent to subscribers or distribution lists – they are reserved for the Broadcast Server system administrator only. When you are logged into the Broadcast Server as the administrator, the system will check the messages list for any critical error messages. Each Broadcast Server page will display a red note indicating if you have critical messages waiting.

Icon

Description

The message is informational only.

The message is a critical error.

The message has not been viewed.

Quick FAQ

How do I …

Description

 

 

View message details

Click the message in the record you want to view

 

 

Delete one or more messages

Check the box next to each record you want to delete, or

 

check the box in the list’s title to select all records

 

displayed. Then, click the Delete Selected button.

 

 

Remove the “new” indicator

View the record and click the OK button.

from a message

 

 

 

See only new, critical messages

Check the Show only new, critical messages checkbox at

 

the top of the list.

 

 

Email the contents of an message

View the record by clicking the message, and then click the

to our support organization

Click here to send this message to the support group link.

 

 

Broadcast Server User Guide

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Contents Broadcast Server User Guide Page Contents A P T E R 6 Subscriber Management A P T E R 9 External Service Management Vi Broadcast Server User Guide Organization PrefaceAudience Related Documentation Introduction to Broadcast Server ChapterBroadcast Server Overview Subscribers and Distribution Lists UsersAlerts BCS Interaction with Phones Sending AlertsOpening and Using the Broadcast Server Interface Initial Configuration Configuring Broadcast ServerBroadcast Server Maintenance Application Gateway and Broadcast Server Operation Application Gateway and Broadcast Server Operation Component Versions System ManagementSupport items Server configurationHome page tips System Management Home page tips Broadcast Server User Guide System Messages Quick FAQSystem Messages Quick FAQ Broadcast Server User Guide User Management List User ManagementAdministrator user User information PasswordUser General user permissions Shared distribution list accessAlert access User Management The User Broadcast Server User Guide Subscriber Management List Subscriber ManagementGo to the Distribution List Management page, select Subscriber information Subscriber settingsSubscriber Distribution list membership Emergency alerts are not subject to this settingDistribution List Distribution List ManagementList ownership Automatically created distribution listsSharing distribution lists Distribution List Management Distribution List Management Distribution List Membership Adding and removing distribution list members Distribution List User PermissionsRevoking users’ permission to send to the list Granting users permission to send to the listBroadcast Server User Guide Media List Media ManagementSystem media Media linkage Media ownershipSupported graphic formats MediaUploading a media file WAV Supported audio formatsMedia Management The Media Broadcast Server User Guide External Services Management List External Service ManagementExternal Service External Service Management Page Alert List Broadcast Alert ManagementColumn Descriptions Background alerts Alert TypesEmergency alerts Normal alertsBroadcast Alert Management Quick FAQ Title AlertSend to the following Use audio alert Page Set the number of alerts per Changing your passwordSetting the maximum list entries to display My PreferencesPage Common problems TroubleshootingTroubleshooting Common problems Broadcast Server User Guide Push XML API Appendix aTo enable the Push XML API on the Application Gateway PushMessage Request Push XML API OperationRecipient Schedule Member DistributionList RequestPushMessageResponse Response ServerRegistration ResponseSubscribers Response XML Declaration Push XML ReferenceCharacter Set and Character Entities Element Parent Element Attributes Enumeration Description ManagePushMessageMessageid Appendix a Push XML API DistributionList ManageDistributionListsSubscribers ServerRegistrationPushMessageResponse Distributionlist.asp Sample ASP PagesLoad the XML into an Xmldom object Schedulemessage.asp Appendix a Push XML API Sample ASP Pages Page Broadcast Server User Guide Configuration and Operation