Intermec manual Possible PB50 Error Icons and Messages, Error Icon Error Message Description

Page 53

Chapter 3 — Troubleshooting and Maintaining the PB50

Possible PB50 Error Icons and Messages

Error Icon Error Message

Description

 

 

Pause

The print job is paused.

 

 

Paper out (IPL)

The printer is out of paper. Load a new roll of

Out of Paper

media. For help, see “Loading Media” on

page 11.

(Fingerprint)

 

 

 

Testfeed not

The printer did not perform a testfeed before

done

it printed out test labels. It is important to

 

perform a testfeed because it calibrates the

 

sensor.

 

To perform a testfeed:

 

In Fingerprint and ESC/P, press the Feed

 

button for more than 2 seconds.

 

In IPL, open and close the media door and

 

then press the Feed button.

 

 

Printhead hot

The printhead is overheated and needs to

cool down. In IPL, wait for printing to resume

 

automatically. In Fingerprint and ESC/P,

 

your print job is lost.

 

 

Upgrading

The printer is loading new firmware.

 

 

LSS too high,

These errors can occur when you run a test

LSS too low

feed without any media installed, or if you

 

have incorrect media settings.

 

Load the printer with media (see “Loading

 

Media” on page 11), run Test mode (see

 

“Using Test Mode” on page 21), and select

 

the appropriate media type.

 

 

IP configuration

The printer is trying to acquire an IP address

error

from the network. Wait for the printer to

 

complete the task before taking any action.

 

 

IP link error

No network connection.

 

 

PB50 Mobile Label and Receipt Printer User’s Guide

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Contents User’s Guide PB50 Mobile Label and Receipt Printer User’s Guide Version Number Date Document Change RecordPB50 Mobile Label and Receipt Printer User’s Guide Contents Specifications Accessories for the PB50 Global Services and Support Safety InformationWarranty Information Before You BeginWeb Support Telephone Support Service Location SupportTo download documents Who Should Read This ManualRelated Documents Before You Begin Using the PB50 Mobile Label and Receipt Printer What’s New? Learning About the PB50 PrinterUnderstanding the Printer Firmware Identifying the Parts of the PrinterButton Name Button Function Understanding How to Use the PB50 ButtonsUnderstanding the Control Panel Button Soft Keys Description Understanding the Soft KeysButton Name Function Indicator State Description Understanding the Ready-to-Work IndicatorUnderstanding the Printer Sounds Understanding the Printer SoundsManaging Power on the PB50 To install the battery Using the BatteriesInstalling the Battery Charging the Batteries To charge the battery inside the PB50Extending Battery Life Understanding the Battery IconsBattery Icon Status Icon StatusTo load media Loading MediaUsing the PB50 Mobile Label and Receipt Printer Using the PB50 Mobile Label and Receipt Printer To load media for self-strip printing To print a self test with a PB50 loaded with ESC/P firmware Printing a TestprintTo print a testprint with a PB50 loaded with IPL firmware Using the PB50 Mobile Label and Receipt Printer Configuring the PB50 Understanding Ready Mode Configuring the PB50Understanding Information Mode Understanding the Display ModesUnderstanding Setup Mode Understanding Pause ModeEditing Mode To Navigate To Accept Value Understanding Error ModeEditing Settings in Setup Mode To enter Test mode Understanding Test ModeFunction Description To enter Extended Test modeOptions in Extended Test Mode Changing Configuration Settings From the Display Changing Configuration SettingsMain Levels of the Setup Menu in Fingerprint To see IPL commands as you type Changing Configuration Settings From PrintSetChanging Configuration Settings Using the Command Line To make changes to the configuration Changing Configuration Settings From the Printer HomeChanging Configuration Settings From SmartSystems Console Establishing Communications With a Host Setting Up Bluetooth CommunicationsTo set up Bluetooth communications with a mobile computer Setting Up 802.11 Radio CommunicationsTo set up Bluetooth communications with a scanner Understanding Bluetooth Radio IconsParameter Default Setting To set up the PB50 for wireless communicationsIconDescription Understanding the 802.11 Radio IconsTo configure the printer to use WEP authentication Configuring Wireless Printing Using IPLTo configure the PB50 to use WPA or WPA2 Enterprise mode To configure the printer to use WPA-PSK or WPA2-PSK modeConfiguring Wireless Printing Using Fingerprint Where xxxxxxxxxx is a value between 8 and 64 characters To view the 802.1x values, send this command Serial Port Settings on the PB50 Setting Up USB CommunicationsSetting Up Serial Communications To connect the PB50 to a PC or mobile computer To download firmware updatesUpgrading the Firmware To upgrade your printer using a serial connection To upgrade your printer using PrintSetTo upgrade your printer using an 802.11 network connection Downloading Fonts and Graphics Configuring the PB50 Troubleshooting and Maintaining the PB50 Contacting Product Support Troubleshooting the PB50Understanding Error Messages Error Icon Error Message Description Possible PB50 Error Icons and MessagesProblem Possible Solution Troubleshooting Printer Problems and Finding SolutionsPrinter Problems and Solutions For help, see Cleaning the Printer on ProblemUsing the Line Analyzer in Fingerprint Troubleshooting Communication ProblemsTo exit Dump mode using the control panel buttons Using Dump Mode in IPLTo enter Dump mode using the control panel buttons To reset the PB50 Cold Booting the PB50Cleaning the Printer Printer Part Cleaning Method Cleaning Interval Cleaning the PB50 PrinterTroubleshooting and Maintaining the PB50 Specifications Specifications Media Specifications Sensitivity Constant Factor Description Max Print Speed External Fanfold Media SpecificationsSupported Media AC18 4-Bay Battery Charger Accessories for the PB50Cart Dock IPL and Fingerprint Setup Menus IPL Setup Menu Fingerprint Setup Menu Chapter B IPL and Fingerprint Setup Menus Page PB50 Mobile Label and Receipt Printer User’s Guide

PB50 specifications

The Intermec PB50 is a compact and versatile mobile printer designed for businesses seeking reliable and efficient printing solutions in various environments. With its lightweight design and robust features, the PB50 caters to mobile workers who require high-quality printing capabilities on the go.

One of the most notable attributes of the PB50 is its thermal printing technology. Utilizing direct thermal printing, this device produces clear and crisp labels, receipts, and tickets without the need for ink or toner. This not only reduces operational costs but also simplifies maintenance, as users can replace thermal paper rolls easily.

The PB50 supports a wide range of media types, including labels, tags, and receipts. It is capable of printing in different widths, making it suitable for various applications across industries, from retail to warehousing and logistics. With a resolution of 203 dpi, users can expect high-quality prints that maintain sharp text and vivid barcodes, ensuring easy scanning and reliability.

Connectivity is another key feature of the Intermec PB50. The printer comes with multiple connectivity options, including Bluetooth, WLAN, and USB. This flexibility allows seamless integration into existing systems and enables users to print directly from smartphones, tablets, or other mobile devices. The Bluetooth connectivity enhances the printer's mobility, allowing remote workers to print without the constraints of wired connections.

The PB50 is designed with user-friendliness in mind. It features an intuitive interface with easily accessible buttons for simplified operation. The printer is also equipped with a durable exterior, ensuring that it can withstand the rigors of daily use in demanding environments, such as warehouses or manufacturing floors. Its battery life is impressive as well, providing long operational times between charges to support extended periods of mobile printing.

Additional features of the PB50 include a built-in sensor that detects paper and automatically adjusts the print speed for optimal results. Moreover, the printer can connect to a range of software tools that facilitate print management, enhancing efficiency and productivity.

Overall, the Intermec PB50 is a powerful mobile printing solution designed with modern businesses in mind, offering outstanding print quality, versatile connectivity, and enhanced durability to meet the demands of various industries.