Intermec manual Cold Booting the PB50, Cleaning the Printer, To reset the PB50

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Chapter 3 — Troubleshooting and Maintaining the PB50

Cold Booting the PB50

You rarely need to cold boot the PB50 printer, unless you are upgrading the firmware. If your printer occasionally locks up, you will want to cold boot it. A cold boot reinitializes the 802.11 radio and clears the working memory.

Note: The Setup menu is not affected by a cold boot. Your printer retains all of your configuration settings after the printer powers back up.

To reset the PB50

1Disconnect the PB50 from power if externally powered.

2Remove the battery from the PB50 for at least one second.

3Insert the battery back into the PB50.

4Reconnect external power if your PB50 is externally powered.

Cleaning the Printer

To properly maintain your PB50, you should clean it at the recommended intervals. If you have a linerless printer, you may want to clean your printer more often than recommended. Printing may get noisy due to residue from the linerless medai building up on the roller bar.

To avoid possible personal injury or damage to the printer, never insert any pointed or sharp objects into the printer.

Use only the cleaning agents specified in this section. Intermec is not responsible for damage caused by any other cleaning materials used on this printer. Clean most of the printer with a cotton swab saturated with alcohol.

Do not clean the linerless platen roller with isopropyl alcohol. It could damage the surface of the platen roller.

48	PB50 Mobile Label and Receipt Printer User’s Guide

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Contents

User’s Guide PB50 Mobile Label and Receipt Printer User’s Guide Document Change Record Version Number DatePB50 Mobile Label and Receipt Printer User’s Guide Contents Specifications Accessories for the PB50 Warranty Information Safety InformationGlobal Services and Support Before You BeginService Location Support Web Support Telephone SupportRelated Documents Who Should Read This ManualTo download documents Before You Begin Using the PB50 Mobile Label and Receipt Printer Learning About the PB50 Printer What’s New?Identifying the Parts of the Printer Understanding the Printer FirmwareUnderstanding the Control Panel Understanding How to Use the PB50 ButtonsButton Name Button Function Button Name Function Understanding the Soft KeysButton Soft Keys Description Understanding the Printer Sounds Understanding the Ready-to-Work IndicatorIndicator State Description Understanding the Printer SoundsManaging Power on the PB50 Installing the Battery Using the BatteriesTo install the battery To charge the battery inside the PB50 Charging the BatteriesBattery Icon Status Understanding the Battery IconsExtending Battery Life Icon StatusLoading Media To load mediaUsing the PB50 Mobile Label and Receipt Printer Using the PB50 Mobile Label and Receipt Printer To load media for self-strip printing To print a testprint with a PB50 loaded with IPL firmware Printing a TestprintTo print a self test with a PB50 loaded with ESC/P firmware Using the PB50 Mobile Label and Receipt Printer Configuring the PB50 Understanding Information Mode Configuring the PB50Understanding Ready Mode Understanding the Display ModesUnderstanding Pause Mode Understanding Setup ModeEditing Settings in Setup Mode Understanding Error ModeEditing Mode To Navigate To Accept Value Understanding Test Mode To enter Test modeOptions in Extended Test Mode To enter Extended Test modeFunction Description Changing Configuration Settings Changing Configuration Settings From the DisplayMain Levels of the Setup Menu in Fingerprint Changing Configuration Settings Using the Command Line Changing Configuration Settings From PrintSetTo see IPL commands as you type Changing Configuration Settings From SmartSystems Console Changing Configuration Settings From the Printer HomeTo make changes to the configuration Setting Up Bluetooth Communications Establishing Communications With a HostTo set up Bluetooth communications with a scanner Setting Up 802.11 Radio CommunicationsTo set up Bluetooth communications with a mobile computer Understanding Bluetooth Radio IconsTo set up the PB50 for wireless communications Parameter Default SettingUnderstanding the 802.11 Radio Icons IconDescriptionConfiguring Wireless Printing Using IPL To configure the printer to use WEP authenticationTo configure the printer to use WPA-PSK or WPA2-PSK mode To configure the PB50 to use WPA or WPA2 Enterprise modeConfiguring Wireless Printing Using Fingerprint Where xxxxxxxxxx is a value between 8 and 64 characters To view the 802.1x values, send this command Setting Up Serial Communications Setting Up USB CommunicationsSerial Port Settings on the PB50 Upgrading the Firmware To download firmware updatesTo connect the PB50 to a PC or mobile computer To upgrade your printer using an 802.11 network connection To upgrade your printer using PrintSetTo upgrade your printer using a serial connection Downloading Fonts and Graphics Configuring the PB50 Troubleshooting and Maintaining the PB50 Understanding Error Messages Troubleshooting the PB50Contacting Product Support Possible PB50 Error Icons and Messages Error Icon Error Message Description Printer Problems and Solutions Troubleshooting Printer Problems and Finding Solutions Problem Possible Solution Problem For help, see Cleaning the Printer onTroubleshooting Communication Problems Using the Line Analyzer in FingerprintTo enter Dump mode using the control panel buttons Using Dump Mode in IPLTo exit Dump mode using the control panel buttons Cleaning the Printer Cold Booting the PB50To reset the PB50 Cleaning the PB50 Printer Printer Part Cleaning Method Cleaning IntervalTroubleshooting and Maintaining the PB50 Specifications Specifications Media Specifications Supported Media External Fanfold Media SpecificationsSensitivity Constant Factor Description Max Print Speed Accessories for the PB50 AC18 4-Bay Battery ChargerCart Dock IPL and Fingerprint Setup Menus IPL Setup Menu Fingerprint Setup Menu Chapter B IPL and Fingerprint Setup Menus Page PB50 Mobile Label and Receipt Printer User’s Guide