APC PDUM160H-B, SYCFXR9, SY160K160H manual Troubleshooting, UPS Alarms

Page 27

Troubleshooting

UPS Alarms

This section lists all of the alarm and status messages that might be displayed on the display interface. A suggested corrective action is listed with each message to help to troubleshoot the problem.

Note: If a problem is reported, ensure that the system component in question is correctly installed.

Display Message	Meaning	Corrective Action

Battery Charger Fault	The battery charger is not	Contact APC Customer Support.
	functioning properly.

Battery Fault	A battery module has failed and	See “How to replace a battery module” on
	requires replacement.	page 19.

Battery High Temperature	The temperature of one or more	Ensure that the ambient temperature meets
Violation	battery units has exceeded system	the specifications of the system. If the
	specifications.	ambient temperature is below 40°C
		(104°F). Initiate a self-test to detect any
		bad battery units. Replace any bad battery
		units.

Battery High Voltage Violation	The battery voltage is too high and	Contact APC Customer Support.
	the charger has been deactivated.

Battery Monitor Card Fault	The battery monitor card has failed.	See “How to replace a power management
		peripheral” on page 18.

Battery Monitor Card Removed	The battery monitor card has been	If the battery monitor card has not been
	removed.	removed, check that is has been properly
		inserted.

Bypass Relay Stuck in Bypass	The system is stuck in bypass mode	Check the static bypass switch. Contact
Mode	and cannot return to normal	APC Customer Support.
	operation.

Bypass Relay Stuck in Online	The system is stuck in online mode	Check the static bypass switch. Contact
Mode	and cannot go into bypass.	APC Customer Support.

Communication Lost While On	Internal communications in the	Contact APC Customer Support.
Battery	system have failed.

Discharged Battery	The UPS is online and the battery	No corrective action necessary. Note: If the
	charge is low.	input voltage fails, runtime will be limited.

Extended Run Frame Fault	One of the battery frames has failed.	Contact APC Customer Support.

990-3015-001

Symmetra PX 160 kW 400 V Operation

21

Image 27

Contents Operation Page Updates to this manual About this ManualCompanion manuals Page Contents Maintenance Safety Page Overview User InterfaceInterface area Display interface Menu tree UPSPage Operation Modes OperationTotal Power Off procedure Operation ProceduresHow to put the UPS in maintenance bypass operation How to turn the load on/off using the display interfaceYES, Turn UPS Off How to return to normal operation How to view the Log screen How to view the Status screensHow to change the settings ConfigurationSystem Settings How to change the date and timePage How to return parts to APC MaintenanceParts Replacement How to determine if you need a replacement partPart APC Part No Replacement partsHow to install a power module How to remove a power moduleHow to replace an intelligence module MIM/RIM How to replace a power management peripheralHow to replace a power distribution module How to replace a battery modulePage UPS Alarms TroubleshootingTroubleshooting UPS Alarms Specified range Display Message Meaning Corrective Action Modular Distribution fault list PDU fault list Page Page Page APC Worldwide Customer Support 990-3015-00104/2007