Oki 2024E manual Error Messages

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Error Messages

Some of the more common error messages appear below. For additional error messages, see your on-line User’s Guide.

XXX TONER LOW

The Problem

Appears on the second line of the display to indicate that color XXX toner cartridge is getting low.

Note: If you have changed the LOW TONER item in the SYSTEM CONFIG MENU to STOP, the ATTENTION light will blink and you must either replace the toner cartridge immediately or press the ON LINE button to continue printing.

What to Do

Be sure you have a replacement toner cartridge (see page 37) on hand.

INSTALL NEW TONER nnn: XXXX TONER EMPTY

The Problem

The toner cartridge indicated (XXX) has run out of toner.

What to Do

Replace the toner cartridge. See page 37.

XXXX DRUM NEAR LIFE

The Problem

Appears on the second line of the display to indicate that color XXXX (e.g, BLACK) image drum needs to be replaced.

What to Do

Replace the XXXX image drum. (See the instructions supplied with the new image drum.)

INSTALL ADDITIONAL MEMORY 420: MEMORY OVERFLOW

The Problem

The amount of data in the file being printed has exceeded the printer’s memory.

What to Do

•Reduce the size of the file being printed (e.g., print the file as separate groups of pages instead of all the pages at one time).

•Install additional memory in the printer (see your on-line User’s Guide for more information).

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Contents Page Contents How to Order Ordering Replacement SuppliesOrder Numbers Why Change Media Settings? Media SettingsDefault Media Settings Media Settings for Individual Print Jobs Ranges for Printer Media Weight SettingsTo Set Transparencies as the Default Media Changing Default Media Settings Trays 1, 2To Set Labels, Heavy Paper, etc., as Default Media First, Check/Set the Media Size to Letter Default or A4 Changing Default Media Settings Multi-Purpose MP TrayThen, Set the Media Type Changing Default Media Settings Multi-Purpose Tray To Set Labels or Heavy Paper as the Default MediaThen, Set the Media Weight First, Check/Set the MediaLoading Media Trays 1, 2 Sizes must be defined in driver before printingLoading Media Multi-Purpose MP Tray Selecting/Using Paper Specifications DefaultSelecting/Using Transparencies Making Transparencies the Default Print MediaPrinting Transparencies For Individual Print Jobs on TransparenciesSelecting/Using Labels Making Labels the Default Print Media for the MP TrayLabel Parameters Printing LabelsSelecting/Using Thick Media Sample Ream LabelParameters Printing Thick PaperSelecting/Using Envelopes Making Envelopes Default Print Media for MP TrayPrinting Envelopes To Print an Individual Job on EnvelopesSelecting/Using OKI Print Media Ideas for Using Printer Features Secure Print FeatureProof & Print Feature Overlays FormsSecure Print To Print a Confidential Document Using Control PanelTo Delete Document before Printing It To Print a Proofed Document Using Control Panel Proof & PrintPrinting Built-In Reports Printing the Menu Defaults MenuMapPrinting the File List Printing the Demo Printing Lists of FontsSetting Power Save Parameters Power SaveSetting the Power Save Interval To Disable/Enable Power SaveMenu Button Control Panel ButtonsOn Line Button Item + Button Item ButtonValue + Button Value ButtonCancel Button Error Mode Attention light blinkingSelect Button Printer On LineControl Panel Lights Ready LED GreenClearing Media Jams JamCheck Duplex 371 Paper JAM Check Duplex 372 Paper JAM Open Front Cover 380 Paper JAM Do not touch the shiny green area on the bottom of the drums If the sheet is visible If the sheet is inside Jam 382 If the sheet is inside and caught in the fuserOpen Upper Cover 383 Paper JAM Clearing Paper Jams Jams 392 Toner Cartridge Order #s Changing Toner CartridgesOff Back On Error Messages On Line Fuser is not properly installed Press the on Line button First … Service & SupportAdditional OKI Resources