Epson TM-T88II Series user manual Cleaning the print head, Paper handling problems

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Cleaning the print head

CAUTION:

After printing, the print head can be very hot. Be careful not to touch it. Also let it cool before you clean it.

Do not damage the print head by touching it with your fingers or any hard object.

1.Open the printer cover.

2.Clean the thermal element of the print head with a cotton swab moistened with an alcohol solvent (ethanol, methanol, or IPA).

Radiation plate

Head	Thermal element

Paper handling problems

Paper is jammed inside the printer.

CAUTION:

Do not touch the print head because it can be very hot after printing continuously for a long time.

Troubleshooting 3-3

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Contents TM-T88II Series Labels Printer Parts and LabelsThermal head is hot La téte thermique est chaude Der Thermalkopf ist heißQuick Reference Installing and Replacing PaperSolving Problems Page Iii EMC and Safety Standards AppliedProduct Name TM-T88II Model Name M129B For American Users CE MarkingFCC Compliance Statement Gereäuschpegel Reference Setting Up and UsingAbout This Manual Introduction FeaturesPrinting Application SoftwareViii Introduction Options and AccessoriesContents Appendix a DIP Switch and Paper Near End Settings Unpacking Setting Up the PrinterSetting Up the Printer 2Setting Up the Printer Connecting the Cables and Grounding the PrinterConnecting the computer Connecting the Drawer Anschließen der Schublade 4Setting Up the PrinterGrounding the Printer Connecting the Power SupplyPage Installing or Replacing the Paper Roll 8Setting Up the Printer Tear off the paper as shown 10Setting Up the Printer Using the Power Switch CoverSelf Test Running the self testSelf test printing Please press the Paper Feed button 12Setting Up the Printer Adjustments and SettingsUsing the Printer Using the PrinterOperating the Control Panel Control PanelPanel lights 2Using the PrinterTroubleshooting TroubleshootingGeneral problems Printing problemsPrinting is poor Error light is off, but nothing is printed2Troubleshooting Paper is jammed inside the printer Cleaning the print headPaper handling problems 4Troubleshooting Auto cutter is jammed Auto cutter problems6Troubleshooting Hexadecimal Dump 8Troubleshooting Reference Information Printing SpecificationsReference Information 2Reference Information Line spacing default 4.23 mm 1/6Single-ply Paper SpecificationsPaper roll Consumption at Electrical CharacteristicsCurrent Reliability TemperatureEnvironmental Conditions Life6Reference Information Setting the DIP Switches DIP Switch and Paper Near End SettingsDIP switch functions Serial interface specifications2DIP Switch and Paper Near End Settings Print Density Selection DIP Switch and Paper Near End Settings A-34DIP Switch and Paper Near End Settings Parallel interface specificationsDIP Switch and Paper Near End Settings A-5 6DIP Switch and Paper Near End Settings Changing the DIP switch settingsDIP Switch and Paper Near End Settings A-7 Adjusting the Paper Near End Detector1999.12