Epson TM-T88II Series user manual 4Troubleshooting

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To clear a paper jam, follow the steps below:

1.Turn the printer off and press the cover open button to open the cover.

2.Remove the jammed paper, put the roll back in the printer, and close the cover.

3.If paper is caught in the automatic cutter and the printer cover cannot be opened, open the cutter cover as shown below.

		POW	ER
		E	ER
	P	RR
O	P	OR
O	AP	ER
	UT	ER
FEEDD

3-4Troubleshooting

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Contents TM-T88II Series Thermal head is hot La téte thermique est chaude Printer Parts and LabelsLabels Der Thermalkopf ist heißInstalling and Replacing Paper Solving ProblemsQuick Reference Page EMC and Safety Standards Applied Product Name TM-T88II Model Name M129BIii CE Marking FCC Compliance StatementFor American Users Gereäuschpegel Setting Up and Using About This ManualReference Printing FeaturesIntroduction Application SoftwareOptions and Accessories Viii IntroductionContents Appendix a DIP Switch and Paper Near End Settings Setting Up the Printer Setting Up the PrinterUnpacking Connecting the Cables and Grounding the Printer Connecting the computer2Setting Up the Printer Connecting the Drawer 4Setting Up the Printer Anschließen der SchubladeConnecting the Power Supply Grounding the PrinterPage Installing or Replacing the Paper Roll 8Setting Up the Printer Tear off the paper as shown Self Test Using the Power Switch Cover10Setting Up the Printer Running the self testSelf test printing Please press the Paper Feed button Adjustments and Settings 12Setting Up the PrinterOperating the Control Panel Using the PrinterUsing the Printer Control Panel2Using the Printer Panel lightsGeneral problems TroubleshootingTroubleshooting Printing problemsError light is off, but nothing is printed 2TroubleshootingPrinting is poor Cleaning the print head Paper handling problemsPaper is jammed inside the printer 4Troubleshooting Auto cutter problems Auto cutter is jammed6Troubleshooting Hexadecimal Dump 8Troubleshooting Printing Specifications Reference InformationReference Information Line spacing default 4.23 mm 1/6 2Reference InformationPaper Specifications Paper rollSingle-ply Electrical Characteristics CurrentConsumption at Environmental Conditions TemperatureReliability Life6Reference Information DIP switch functions DIP Switch and Paper Near End SettingsSetting the DIP Switches Serial interface specifications2DIP Switch and Paper Near End Settings DIP Switch and Paper Near End Settings A-3 Print Density SelectionParallel interface specifications 4DIP Switch and Paper Near End SettingsDIP Switch and Paper Near End Settings A-5 Changing the DIP switch settings 6DIP Switch and Paper Near End SettingsAdjusting the Paper Near End Detector DIP Switch and Paper Near End Settings A-71999.12