Epson TM-T88II Series user manual 8Troubleshooting

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3-8Troubleshooting

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Contents TM-T88II Series Thermal head is hot La téte thermique est chaude Printer Parts and LabelsLabels Der Thermalkopf ist heißSolving Problems Installing and Replacing PaperQuick Reference Page Product Name TM-T88II Model Name M129B EMC and Safety Standards AppliedIii FCC Compliance Statement CE MarkingFor American Users Gereäuschpegel About This Manual Setting Up and UsingReference Printing FeaturesIntroduction Application SoftwareOptions and Accessories Viii IntroductionContents Appendix a DIP Switch and Paper Near End Settings Setting Up the Printer Setting Up the PrinterUnpacking Connecting the computer Connecting the Cables and Grounding the Printer2Setting Up the Printer Connecting the Drawer 4Setting Up the Printer Anschließen der SchubladeConnecting the Power Supply Grounding the PrinterPage Installing or Replacing the Paper Roll 8Setting Up the Printer Tear off the paper as shown Self Test Using the Power Switch Cover10Setting Up the Printer Running the self testSelf test printing Please press the Paper Feed button Adjustments and Settings 12Setting Up the PrinterOperating the Control Panel Using the PrinterUsing the Printer Control Panel2Using the Printer Panel lightsGeneral problems TroubleshootingTroubleshooting Printing problems2Troubleshooting Error light is off, but nothing is printedPrinting is poor Paper handling problems Cleaning the print headPaper is jammed inside the printer 4Troubleshooting Auto cutter problems Auto cutter is jammed6Troubleshooting Hexadecimal Dump 8Troubleshooting Reference Information Printing SpecificationsReference Information Line spacing default 4.23 mm 1/6 2Reference InformationPaper roll Paper SpecificationsSingle-ply Current Electrical CharacteristicsConsumption at Environmental Conditions TemperatureReliability Life6Reference Information DIP switch functions DIP Switch and Paper Near End SettingsSetting the DIP Switches Serial interface specifications2DIP Switch and Paper Near End Settings DIP Switch and Paper Near End Settings A-3 Print Density SelectionParallel interface specifications 4DIP Switch and Paper Near End SettingsDIP Switch and Paper Near End Settings A-5 Changing the DIP switch settings 6DIP Switch and Paper Near End SettingsAdjusting the Paper Near End Detector DIP Switch and Paper Near End Settings A-71999.12