Epson TM-T88II Series user manual 6Troubleshooting

Page 32

If the auto cutter does not return to its normal position by itself, follow the steps below to correct the problem:

1.Pull the cutter cover toward you so that you can rotate the cutter motor knob.

	P
E	OW	ER
E		ER
RR
OUTPAPER	OR
OUTPAPER
FEEDEED

2. Following the instructions on the label, rotate the knob until the appears in the hole.

ADJUSTMENT:

TURN KNOB UNTIL YOU SEE TRIANGLE IN OPENING

E	POW	ER
E		ER
RR
OUTPAPER	OR
OUTPAPER
FEED

3. Close the cutter cover.

3-6Troubleshooting

Image 32

Contents TM-T88II Series Printer Parts and Labels LabelsThermal head is hot La téte thermique est chaude Der Thermalkopf ist heißQuick Reference Installing and Replacing PaperSolving Problems Page Iii EMC and Safety Standards AppliedProduct Name TM-T88II Model Name M129B For American Users CE MarkingFCC Compliance Statement Gereäuschpegel Reference Setting Up and UsingAbout This Manual Features IntroductionPrinting Application SoftwareOptions and Accessories Viii IntroductionContents Appendix a DIP Switch and Paper Near End Settings Unpacking Setting Up the PrinterSetting Up the Printer 2Setting Up the Printer Connecting the Cables and Grounding the PrinterConnecting the computer Connecting the Drawer 4Setting Up the Printer Anschließen der SchubladeConnecting the Power Supply Grounding the PrinterPage Installing or Replacing the Paper Roll 8Setting Up the Printer Tear off the paper as shown Using the Power Switch Cover 10Setting Up the PrinterSelf Test Running the self testSelf test printing Please press the Paper Feed button Adjustments and Settings 12Setting Up the PrinterUsing the Printer Using the PrinterOperating the Control Panel Control Panel2Using the Printer Panel lightsTroubleshooting TroubleshootingGeneral problems Printing problemsPrinting is poor Error light is off, but nothing is printed2Troubleshooting Paper is jammed inside the printer Cleaning the print headPaper handling problems 4Troubleshooting Auto cutter problems Auto cutter is jammed6Troubleshooting Hexadecimal Dump 8Troubleshooting Reference Information Printing SpecificationsReference Information Line spacing default 4.23 mm 1/6 2Reference InformationSingle-ply Paper SpecificationsPaper roll Consumption at Electrical CharacteristicsCurrent Temperature ReliabilityEnvironmental Conditions Life6Reference Information DIP Switch and Paper Near End Settings Setting the DIP SwitchesDIP switch functions Serial interface specifications2DIP Switch and Paper Near End Settings DIP Switch and Paper Near End Settings A-3 Print Density SelectionParallel interface specifications 4DIP Switch and Paper Near End SettingsDIP Switch and Paper Near End Settings A-5 Changing the DIP switch settings 6DIP Switch and Paper Near End SettingsAdjusting the Paper Near End Detector DIP Switch and Paper Near End Settings A-71999.12