Canon 8200 manual Cannot install the printer, Make sure the driver was installed correctly

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Cannot install the printer

driver or the scanner driver

Check the following items if you cannot install the printer driver or the scanner driver. If you must re-install either driver, note the following points.

Windows

Always uninstall the current printer driver before installing it again.

Install

Reference • For details about uninstalling the printer driver, refer to the "BJC-8200 Reference Guide" on the CD-ROM.

Macintosh

You do not need to uninstall the current printer driver before re-installing the printer driver.

Use the Easy install method to re-install the printer driver.

●Make sure the driver was installed correctly

Refer to the “Quick Start Guide” and install the printer driver using the correct procedure.

Memo	• If an error occurred and you forcibly shut down the installation, you may not be able to install the printer
Memo	driver because the operating system is no longer stable. Restart the computer and then install the
	printer driver again.

●Other software applications are running in the background

Quit all other software applications that are running in the background and start the installation again.

●Make sure that the drive holding the CD-ROM was specified correctly

Windows

After you set the CD-ROM in the CD-ROM drive, normally the setup screen opens automatically. If the initial screen does not open automatically, double-click the My Computer icon and double-click the CD-ROM icon. Follow the instructions in the “Quick Start Guide” complete the installation of the printer driver.

Macintosh

Normally as soon as you set the CD-ROM, the contents of the CD-ROM are displayed. If the contents are not displayed, double-click the CD-ROM icon. Follow the instructions in the Quick Start Guide to install the printer driver.

●Confirm that the CD-ROM is operating normally

Windows

Use Windows 95 or Windows 98 Explorer to confirm that the CD-ROM is operating normally. If the Setup Software & Reference Guide CD-ROM that you received with the printer is unreadable, call for service.

Macintosh

Use the Apple System Profiler, click the Device and Volumes tab, and test whether or not you can open the CD-ROM.

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Contents QA7-0884-V01 User’s GuideConventions Always push the plug completely into the power outlet Using the Printer SafelyNever attempt to disassemble or modify the printer Never use flammable sprays near the printerNever place the printer on a thick carpet or rug Never use an extension cord Always grasp the plug when you unplug the power cordBJ Print Head and ink tanks Table of Contents Specifications Canon Technical Support Adjusting color Printout is unclear, fadedAbout your guides Quick Start GuideUser’s Guide on CD-ROM On-line Help Reference Guides on CD-ROMIs the printer ready to print? Have you completed setting up the printer?Is the printer switched on? Is everything ready?Summary of printing photographs Printing photographsPrinting a photograph in Windows 98, Windows Make sure that the printer is switched onClick the Properties button PrintingClick the OK button to start the print job Printing a photograph with the Macintosh Make sure the printer is switched onClick the Photo icon for the Print Mode Printing Select the Media Type for your print jobClick the Print button What you need Using the Scanner CartridgeSummary of the scanning procedures Install the Color Image Scanner Cartridge IS-52 Switch on the printer and open the front coverClose the front cover Set the white level calibration sheet Perform white level calibrationScan the original photograph Click the OK buttonClick the Scan button Saving the scanned image Install the BJ Print Head and print the imageStart the print job Insert the white calibration sheet in the printer Click the Cancel buttonClick the OK button Set the original in the scanning holder Click the Close box to close is Scan Enter a file name and click the Save buttonClose the software application Close the front cover Set the media in the printerSummary of the procedure for printing a digital photograph Printing a photograph from a digital cameraNow let’s print a digital photograph Starting the print job Perform the printer driver settingsSave to a file the photograph taken with the digital camera Set the media in the printerMake sure that the Print dialog is for the BJC-8200 Click the Photo icon for the Print Mode selectionOperation Flow Using the Printer DriverOpening the printer driver Using the Printer DriverLayout tab Maintenance tabSelecting the printer driver options Main tabDriver Choosing a print modeUsing the Printer Selecting a media typeChanging the page size Open the Utilities dialog box Open the Paper Setting dialog boxSetup dialog box Print dialog boxPrinter Utility dialog box Manual Selecting a print modeGraphic PhotoChanging the paper size Loading Paper Canon media for quality image printing Paper thickness Paper or media you should never load in the printerLoad limit and Paper Thickness Lever position With the glossy side facing up, place the sheet of Photo Setting media correctlyLoading Photo Paper Pro PR Raise the paper thickness lever to MarkSlide the paper guide to the left edge of the stack Loading plain paper or High Resolution Paper HRTray Is alignedInsert the sheet into the printer until it stops Loading High Gloss Photo Film HGTray Slide the paper guide completely to the left Photo Film with the right side of the sheet feederLoading Glossy Photo Paper GP Loading Glossy Photo Cards FM Slide the paper guide to left edge of the stack Loading EnvelopesBanner Paper BP-101 Other media for creative printingTransparencies CF-102 Shirt Transfer TR-201Troubleshooting Here is an overview of what is described in this chapterConfirm that the CD-ROM is operating normally Cannot install the printerMake sure the driver was installed correctly Other software applications are running in the backgroundPrinter prints meaningless characters and symbols During printing, rapidly press the Power button twice Cancelling a print jobPrinting on thick paper Setting thick paper for printingFollow the procedure below to clear a paper jam Paper JamsPaper or media jammed during auto feed Paper jammed during manual feed Low ink alert PossibleOpen the BJ Print Monitor to confirm the low ink alert Beeps Printer beeps and it does not printBJ Status Monitor and BJ Print Monitor Error Messages Error message appearsOperating System Errors Printing quality is unsatisfactory Using the recommended paper or special mediaChanging the printer driver settings Adjusting the print mode settingsAdjusting the Detailed Setting Improving print quality with the Photo OptimizerOpen the Print dialog box, click Aligning the print head Properties Click the Maintenance tab then click Print Head Alignment iconRead the message and click the OK button Click the Send button Read the message and click the OK button to continueHorizontal Alignment Reading the print head alignment patternAdjusting color Printout is unclear, faded Summary of correcting the problemPrinting a nozzle check pattern Software application from the File menu, select Page Setup Click the down-arrow to select Test PrintClick the Nozzle Check Pattern icon Cleaning the print head Software application, from the File menu, select Setup Deep cleaning the print head Click Print head deep cleaning icon Remove the empty ink tank Replacing an ink tankCheck the positions of the ink tanks in the BJ Print Head After cleaning the print head, print a nozzle check patternColor is strange Check the position of the ink tanks in the BJ Print HeadWhen connected via USB Is the scanner driver installed correctly?Scanner Cartridge does not operate correctly Replace the BJ Print Head Replacing the BJ Print HeadReplacing an ink tank P.74 Appendices SpecificationsRecommended printing area width x height Canon Technical Support About the operating environment Canon INC