Canon 8200 manual Canon Technical Support

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Canon Technical Support

Canon Computer Systems, Inc. offers a full range of technical support options* including:

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•

•

•

•

•

24-hour, 7-day-a-week, toll-free automated support for troubleshooting issues

on most current products

(1-800-423-2366)

Speak to a technician free of service charge (currently Monday through Friday,

8:00 a.m.–10:00 p.m. EST and Saturday, 12:00 p.m.–6:00 p.m. EST, excluding holidays)

for products still under warranty**	(1-757-413-2848)
Speak to a technician (currently $24.99 per call) during holidays and days/hours
not listed above regarding urgent product questions or for products no longer
under warranty	(1-800-423-2366)
The same service is available for a charge of $2.50 per minute, to a maximum
or $25.00 per call	(1-900-246-1200)
E-mail support via Canon Computer Systems, Inc. Web site	(www.ccsi.canon.com)
24-hour, toll-free Fax Retrieval System	(1-800-526-4345)
24-hour Bulletin Board Service	(1-757-420-2000)

*Support program specifics to change without notice.

**Refer to individual product information for warranty details.

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Contents User’s Guide QA7-0884-V01Conventions Using the Printer Safely Always push the plug completely into the power outletNever use flammable sprays near the printer Never attempt to disassemble or modify the printerNever place the printer on a thick carpet or rug Always grasp the plug when you unplug the power cord Never use an extension cordBJ Print Head and ink tanks Table of Contents Adjusting color Printout is unclear, faded Specifications Canon Technical SupportQuick Start Guide About your guidesUser’s Guide on CD-ROM Reference Guides on CD-ROM On-line HelpIs everything ready? Have you completed setting up the printer?Is the printer switched on? Is the printer ready to print?Printing photographs Summary of printing photographsMake sure that the printer is switched on Printing a photograph in Windows 98, WindowsPrinting Click the Properties buttonClick the OK button to start the print job Make sure the printer is switched on Printing a photograph with the MacintoshSelect the Media Type for your print job Click the Photo icon for the Print Mode PrintingClick the Print button Using the Scanner Cartridge What you needSummary of the scanning procedures Switch on the printer and open the front cover Install the Color Image Scanner Cartridge IS-52Close the front cover Perform white level calibration Set the white level calibration sheetClick the OK button Scan the original photographClick the Scan button Install the BJ Print Head and print the image Saving the scanned imageStart the print job Click the Cancel button Insert the white calibration sheet in the printerClick the OK button Set the original in the scanning holder Enter a file name and click the Save button Click the Close box to close is ScanClose the front cover Set the media in the printer Close the software applicationPrinting a photograph from a digital camera Summary of the procedure for printing a digital photographNow let’s print a digital photograph Set the media in the printer Perform the printer driver settingsSave to a file the photograph taken with the digital camera Starting the print jobClick the Photo icon for the Print Mode selection Make sure that the Print dialog is for the BJC-8200Using the Printer Driver Operation FlowUsing the Printer Driver Opening the printer driverMain tab Maintenance tabSelecting the printer driver options Layout tabSelecting a media type Choosing a print modeUsing the Printer DriverChanging the page size Open the Paper Setting dialog box Open the Utilities dialog boxPrint dialog box Setup dialog boxPrinter Utility dialog box Photo Selecting a print modeGraphic ManualChanging the paper size Loading Paper Canon media for quality image printing Paper or media you should never load in the printer Paper thicknessLoad limit and Paper Thickness Lever position Raise the paper thickness lever to Mark Setting media correctlyLoading Photo Paper Pro PR With the glossy side facing up, place the sheet of PhotoIs aligned Loading plain paper or High Resolution Paper HRTray Slide the paper guide to the left edge of the stackPhoto Film with the right side of the sheet feeder Loading High Gloss Photo Film HGTray Slide the paper guide completely to the left Insert the sheet into the printer until it stopsLoading Glossy Photo Paper GP Loading Glossy Photo Cards FM Loading Envelopes Slide the paper guide to left edge of the stackShirt Transfer TR-201 Other media for creative printingTransparencies CF-102 Banner Paper BP-101Here is an overview of what is described in this chapter TroubleshootingOther software applications are running in the background Cannot install the printerMake sure the driver was installed correctly Confirm that the CD-ROM is operating normallyPrinter prints meaningless characters and symbols Cancelling a print job During printing, rapidly press the Power button twiceSetting thick paper for printing Printing on thick paperPaper Jams Follow the procedure below to clear a paper jamPaper or media jammed during auto feed Paper jammed during manual feed Possible Low ink alertOpen the BJ Print Monitor to confirm the low ink alert Printer beeps and it does not print BeepsError message appears BJ Status Monitor and BJ Print Monitor Error MessagesOperating System Errors Adjusting the print mode settings Using the recommended paper or special mediaChanging the printer driver settings Printing quality is unsatisfactoryImproving print quality with the Photo Optimizer Adjusting the Detailed SettingOpen the Print dialog box, click Aligning the print head Head Alignment icon Properties Click the Maintenance tab then click PrintRead the message and click the OK button Read the message and click the OK button to continue Click the Send buttonReading the print head alignment pattern Horizontal AlignmentAdjusting color Summary of correcting the problem Printout is unclear, fadedPrinting a nozzle check pattern Click the down-arrow to select Test Print Software application from the File menu, select Page SetupClick the Nozzle Check Pattern icon Cleaning the print head Software application, from the File menu, select Setup Deep cleaning the print head Click Print head deep cleaning icon Replacing an ink tank Remove the empty ink tankCheck the position of the ink tanks in the BJ Print Head After cleaning the print head, print a nozzle check patternColor is strange Check the positions of the ink tanks in the BJ Print HeadIs the scanner driver installed correctly? When connected via USBScanner Cartridge does not operate correctly Replacing the BJ Print Head Replace the BJ Print Head Replacing an ink tank P.74 Specifications AppendicesRecommended printing area width x height Canon Technical Support About the operating environment Canon INC