Canon 8200 Adjusting color Printout is unclear, faded, Specifications Canon Technical Support

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Chapter 4 Troubleshooting

Cannot install the printer driver or the scanner driver . . . . . . . . . . . . . . . 50 Printer prints meaningless characters and symbols . . . . . . . . . . . . . . . . 51 Cancelling a print job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Printing on a thick paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Low ink alert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Printer beeps and it does not print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Error message appears . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Printing quality is unsatisfactory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Using the recommended paper or special media . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Changing the printer driver settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Aligning the print head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Reading the print head alignment pattern . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Adjusting color

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A printout is unclear, faded

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Printing a nozzle check pattern . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Cleaning the print head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Deep cleaning the print head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Replacing an ink tank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Color is strange . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Scanner Cartridge does not operate correctly . . . . . . . . . . . . . . . . . . . . . 76 When connected via USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Replacing the BJ Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Appendices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Canon Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

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Contents User’s Guide QA7-0884-V01Conventions Using the Printer Safely Always push the plug completely into the power outletNever place the printer on a thick carpet or rug Never attempt to disassemble or modify the printerNever use flammable sprays near the printer Always grasp the plug when you unplug the power cord Never use an extension cordBJ Print Head and ink tanks Table of Contents Adjusting color Printout is unclear, faded Specifications Canon Technical SupportUser’s Guide on CD-ROM About your guidesQuick Start Guide Reference Guides on CD-ROM On-line HelpHave you completed setting up the printer? Is the printer switched on?Is everything ready? Is the printer ready to print?Printing photographs Summary of printing photographsMake sure that the printer is switched on Printing a photograph in Windows 98, WindowsClick the OK button to start the print job Click the Properties buttonPrinting Make sure the printer is switched on Printing a photograph with the MacintoshClick the Print button Click the Photo icon for the Print Mode PrintingSelect the Media Type for your print job Using the Scanner Cartridge What you needSummary of the scanning procedures Close the front cover Install the Color Image Scanner Cartridge IS-52Switch on the printer and open the front cover Perform white level calibration Set the white level calibration sheetClick the Scan button Scan the original photographClick the OK button Install the BJ Print Head and print the image Saving the scanned imageStart the print job Click the Cancel button Insert the white calibration sheet in the printerClick the OK button Set the original in the scanning holder Enter a file name and click the Save button Click the Close box to close is ScanClose the front cover Set the media in the printer Close the software applicationNow let’s print a digital photograph Summary of the procedure for printing a digital photographPrinting a photograph from a digital camera Perform the printer driver settings Save to a file the photograph taken with the digital cameraSet the media in the printer Starting the print jobClick the Photo icon for the Print Mode selection Make sure that the Print dialog is for the BJC-8200Using the Printer Driver Operation FlowUsing the Printer Driver Opening the printer driverMaintenance tab Selecting the printer driver optionsMain tab Layout tabChoosing a print mode Using the PrinterSelecting a media type DriverChanging the page size Open the Paper Setting dialog box Open the Utilities dialog boxPrinter Utility dialog box Setup dialog boxPrint dialog box Selecting a print mode GraphicPhoto ManualChanging the paper size Loading Paper Canon media for quality image printing Load limit and Paper Thickness Lever position Paper thicknessPaper or media you should never load in the printer Setting media correctly Loading Photo Paper Pro PRRaise the paper thickness lever to Mark With the glossy side facing up, place the sheet of PhotoLoading plain paper or High Resolution Paper HR TrayIs aligned Slide the paper guide to the left edge of the stackLoading High Gloss Photo Film HG Tray Slide the paper guide completely to the leftPhoto Film with the right side of the sheet feeder Insert the sheet into the printer until it stopsLoading Glossy Photo Paper GP Loading Glossy Photo Cards FM Loading Envelopes Slide the paper guide to left edge of the stackOther media for creative printing Transparencies CF-102Shirt Transfer TR-201 Banner Paper BP-101Here is an overview of what is described in this chapter TroubleshootingCannot install the printer Make sure the driver was installed correctlyOther software applications are running in the background Confirm that the CD-ROM is operating normallyPrinter prints meaningless characters and symbols Cancelling a print job During printing, rapidly press the Power button twiceSetting thick paper for printing Printing on thick paperPaper or media jammed during auto feed Follow the procedure below to clear a paper jamPaper Jams Paper jammed during manual feed Open the BJ Print Monitor to confirm the low ink alert Low ink alertPossible Printer beeps and it does not print BeepsError message appears BJ Status Monitor and BJ Print Monitor Error MessagesOperating System Errors Using the recommended paper or special media Changing the printer driver settingsAdjusting the print mode settings Printing quality is unsatisfactoryOpen the Print dialog box, click Adjusting the Detailed SettingImproving print quality with the Photo Optimizer Aligning the print head Read the message and click the OK button Properties Click the Maintenance tab then click PrintHead Alignment icon Read the message and click the OK button to continue Click the Send buttonReading the print head alignment pattern Horizontal AlignmentAdjusting color Summary of correcting the problem Printout is unclear, fadedPrinting a nozzle check pattern Click the Nozzle Check Pattern icon Software application from the File menu, select Page SetupClick the down-arrow to select Test Print Cleaning the print head Software application, from the File menu, select Setup Deep cleaning the print head Click Print head deep cleaning icon Replacing an ink tank Remove the empty ink tankAfter cleaning the print head, print a nozzle check pattern Color is strangeCheck the position of the ink tanks in the BJ Print Head Check the positions of the ink tanks in the BJ Print HeadScanner Cartridge does not operate correctly When connected via USBIs the scanner driver installed correctly? Replacing the BJ Print Head Replace the BJ Print HeadReplacing an ink tank P.74 Specifications AppendicesRecommended printing area width x height Canon Technical Support About the operating environment Canon INC
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