Canon iR1210G, iR1230G manual Make sure the Canon PC1200/iC D600

Page 81

Problem

Cause

Solution

 

 

 

Printout is wrong

There might be a

Make sure your cable connections are

 

communications problem

secure.

 

between the printer and your

Make sure your parallel interface cable is

 

computer.

less than 9.9 feet (3.0 m) or USB interface

 

 

cable is less than 16.5 feet (5.0 m) long.

 

 

Make sure you are not using a switch box.

 

 

Check that you have selected the correct

 

 

printer driver in Windows.

 

 

 

 

The wrong printer is selected

Make sure the Canon PC1200/iC D600/

 

in the Printers folder.

iR1200G is selected in the Printers (in

 

 

Windows XP, Printers and Faxes) folder.

 

 

 

 

You might need to modify

See your computer’s documentation for

 

your BIOS setup.

details. Try changing the parallel port

 

 

mode or the parallel port address to see if

 

 

this solves the problem.

 

 

 

Printer locks up

Your system setup might be a

Verify that you have a high-quality

system

problem.

shielded interface cable.

 

 

The problem might be your BIOS. Verify

 

 

that your BIOS setup is correct. (See your

 

 

computer’s documentation for details.)

 

 

Verify that your physical memory is

 

 

working correctly.

 

 

If you have a Toshiba laptop, change this

 

 

line in your CONFIG.SYS file:

 

 

c:\winutils\mxtime.exe

 

 

to:

 

 

REM c:\winutils\mxtime.exe

 

 

 

Computer

Your computer is sending

Make sure the printer is not paused.

indicates a device

data to the printer but the

Check that the printer’s interface cable is

time-out

printer is not responding.

securely connected to both the printer and

 

The printer might be off,

the computer.

 

offline, or not connected to

Make sure paper is properly loaded in the

 

the computer.

paper tray.

 

 

Reset the printer and computer.

 

 

Try the print operation again.

 

 

Try a different cable.

 

 

 

4

Troubleshooting

4-3

Image 81
Contents Printer Guide Printer Guide Using Your DocumentationTrademarks CopyrightContents Reference Guide Type Conventions Used in This GuidePage InstallingtheCanonAdvanced Printing Technology Installing the Capt Using USB Port USB Cable Windows 95/98/MeWindows 98/Me Plug and Play Click Next on Windows driver files search for the device Add Printer Wizard Parallel Port UsersSelect Local Printer and click Next Installing the Canon Advanced Printing Technology Page Windows 2000/XP Plug and Play Windows NT 4.0/2000/XPSelect Specify a location and click Next Dialog box. Click Finish on the Found New Hardware Wizard Click Next on Driver Files Search ResultsUnknown may be displayed as the name of the device Select Specify a location and click Next Windows NT 4.0 Add Printer Wizard Click Have Disk… in the Manufacturers/Printers dialog box Page Installing the Canon Advanced Printing Technology Windows 2000/XP Add Printer Wizard Click Have Disk… in the Manufacturers/Printers dialog box Page Installing the Canon Advanced Printing Technology Page Canon PC1200/iC D600/iR1200G printer icon Network DownloadPrinters and Faxes folder Windows 95/98/Me Add Printer WizardPage Windows NT 4.0/2000/XP Add Printer Wizard Network Settings Windows 95/98/Me Server SettingsLevel Access control Printer SharingPrinter Settings Add Server Service Windows NT Windows NT 4.0/2000/XP Server SettingsAdd Server Service Windows Add Server Service Windows XPPrinter Sharing Settings Status DisplaySharing tab Canon PC1200 iC D600 iR1200G Group Canon PC1200 iC D600 iR1200G UninstallationCanon PC1200 iC D600 iR1200G Help Canon PC1200 iC D600 iR1200G Status WindowPrinting with the Capt Page Printer Properties Windows 95/98/Me Printer Properties General Tab Details Tab Spool Settings…Sharing Tab Setup Tab Custom Paper Size Settings View SettingsOverlay Selecting a Custom Paper Size SettingPrinter Properties Finishing Tab Paper Source TransparenciesSpecial Paper 1* thick paper Quality Tab Detailed Settings Printer Properties Default Document PropertiesPorts Tab Scheduling Tab Security Tab Paper Selection Tab Setup Tab View Settings Printer Properties Preferences Paper Source Tab Quality Tab Detailed Settings Page Canon PC1200/iC D600/iR1200G Status Window Checking the Status of a Print JobOpening the Status Window Window area Description Using Canon PC1200/iC D600/iR1200G Status WindowJob Menu Using the Menu BarOption Settings Settings MenuPage Using the Help Menu Using the Toolbar Print Job Details Using the Tab WindowPrint Job Log Print Job List Network Printer Status Viewing the print statusPerforming print job operations Status Window Icon Closing the Status WindowMessages Page Finding Information Problem SeeProblem Cause Solution Printer ProblemsMake sure the Canon PC1200/iC D600 Check the Autorun CD-ROM Menu Capt ProblemsAuto insert Notification checkbox Auto insert notification checkboxControl Panel. Performance Performance and MaintenanceBasic information about your computer Drivers under Universal Serial BusCapt Messages AlertsMessage Action Message Action Using the Trouble Shooter Troubleshooting Uninstalling the Capt Software Printer SpecificationsPage Index Page Wysiwyg G-9 Page Alert AdapterBi-directional communications BoldDefault setting CommandFixing assembly CollateFont FolderForm Greyscale imageKilobyte KB JamLandscape Local printerPaper jam Paper feedPaper path Paper SourcePoint size Random Access Memory RAMPortrait Print jobReverse Output Order ResolutionScalable fonts Scaling SeparatorStatus Window Status optionsTitle bar TonerVirtual Memory WeightWebNetSpot Windows Explorer