w w w . d e l l . c o m s u p p o r t . d e l l . c o m
This warranty does not cover any items that are in one or more of the following categories: software; external devices; accessories or parts added to a Dell system after the system is shipped from Dell; accessories or parts added to a Dell system through Dell's system integration department; accessories or parts that are not installed in the Dell factory; or Software and Peripherals division products. Monitors, keyboards, and mice that are Dell- branded or that are included on Dell's standard price list are covered under this warranty; all other monitors, keyboards, and mice (including those sold through the Software and Peripherals division program) are not covered.
NOTE: Before you ship the product(s) to Dell, back up the data on the hard drive(s) and any other storage device(s) in the product(s). Remove any removable media, such as diskettes, CDs, or PC Cards. If you have any questions, call Dell for technical assistance.
Dell will repair or replace products returned to Dell's facility. To request warranty service, you must call Dell within the warranty period. Refer to "Contacting Dell" on page 84 to find the appropriate telephone number for obtaining customer assistance. If warranty service is required, Dell will issue a Return Material Authorization Number. You must ship the products back to Dell in their original or equivalent packaging, prepay shipping charges, and insure the shipment or accept the risk of loss or damage during shipment. Dell will ship the repaired or replacement products to you freight prepaid if you use an address in the U.S. (excluding Puerto Rico and U.S. possessions) or Canada, as applicable. Shipments to other locations will be made freight collect.
Dell owns all parts removed from repaired products. Dell uses new and reconditioned parts made by various manufacturers in performing warranty repairs and building replacement products. If Dell repairs or replaces a product, its warranty term is not extended.