Dell 150D, 1N016 manual Customer Care From outside Toronto

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w w w . d e l l . c o m s u p p o r t . d e l l . c o m

Country (City)	Department Name or Service Area,	Area Codes,
International Access Code	Website and E-Mail Address	Local Numbers, and
Country Code		Toll Free Numbers
City Code

Canada (North York, Ontario)	Automated Order-Status System	toll free: 1-800-433-9014
International Access Code: 011	AutoTech (Automated technical support)	toll free: 1-800-247-9362
	Customer Care (From outside Toronto)	toll free: 1-800-387-5759
	Customer Care (From within Toronto)	416 758-2400
	Customer Technical Support	toll free: 1-800-847-4096
	Sales (Direct sales—from outside Toronto)	toll free: 1-800-387-5752
	Sales (Direct sales—from within Toronto)	416 758-2200
	Sales (Federal government, education, and	toll free: 1-800-567-7542
	medical)
	Sales (Major accounts)	toll free: 1-800-387-5755
	TechFax	toll free: 1-800-950-1329

Cayman Islands	General Support	1-800-805-7541

Chile (Santiago)	Sales, Customer Support, and Technical Support	toll free: 1230-020-4823
Country Code: 56
City Code: 2

China (Xiamen)	Home and Small Business Technical Support	toll free: 800 858 2437
Country Code: 86	Corporate Accounts Technical Support	toll free: 800 858 2333
City Code: 592	Customer Experience	toll free: 800 858 2060
	Home and Small Business	toll free: 800 858 2222
	Preferred Accounts Division	toll free: 800 858 2062
	Large Corporate Accounts North	toll free: 800 858 2999
	Large Corporate Accounts East	toll free: 800 858 2020
	Large Corporate Accounts South	toll free: 800 858 2355
	Large Corporate Accounts GCP	toll free: 800 858 2055
	Large Corporate Accounts HK	toll free: 800 964108
	Large Corporate Accounts GCP HK	toll free: 800 907308

Colombia	General Support	980-9-15-3978

Costa Rica	General Support	0800-012-0435

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Appendix

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Contents Dell SmartStep 150D Rev. A00 Setting Up If your computer has speakers, use this section Adding Parts 111 When Using Your Computer 115VErgonomic Computing Habits Safety Instr uctions When Working Inside Your Computer Protecting Against Electrostatic Discharge Safety Instr uctions C T I O N Parallel Printer USB Printer Installing the Printer Driver On the welcome screen, click Next Click checklist for creating a network Click Turn offC T I O N Solving Problems See To Access Help in Windows XP If the screen is blank If the screen is difficult to read ON- See the setup diagram supplied with the speakers Solving Problems If you cannot print to a parallel port printer If you cannot print to a USB printer Verify That the Modem is Communicating with Windows Check the Mouse Settings If you cannot save a file to a floppy disk If you cannot play a music CD or install a program from a CD If you have a hard drive problem Restart the COMPUTER- Try to log on to the network againCharacters \ / * ? Do not use these characters in filenames Program stops responding Program error causes the system to lock upProgram crashes Program is designed for an earlier Windows operating system If you have a problem with your Internet connectionSolid blue screen appears Solving Problems W . d e l l . c o m s u p p o r t . d e l l . c o m Click Properties Using the Windows XP Device Driver RollbackAt the Welcome Dell System Owner screen, click Next Click Performance and Maintenance, and then click System Click Roll Back DriverSolving Problems Click the System Restore tab Creating a Restore PointClick Performance and Maintenance Using the XP System Restore WizardRestoring the Computer to an Earlier Operating State Undoing the Last System Restore Select Undo my last restoration and click NextSolving Problems Solving Problems C T I O N CD Drive Eject Button Power ButtonCD Activity Light Floppy Drive Eject ButtonFloppy Drive Light CD Volume Control DialCD Headphone Connector Mouse Connector Power ConnectorDiagnostic Lights Line-In ConnectorUSB Connectors Line-Out ConnectorMicrophone Connector Keyboard ConnectorComputer cover Release latch Adding Parts Adding Parts Power supply Release latch Drive power cables Adding Parts Power supply Drive power cables Adding Parts Release latch Padlock ring System Board FAN Microprocessor DIMMA, DimmbAdding Parts Front-panel release tab Retaining hooks Adding Parts Rotate the power supply see Drive bay plate Adding Parts Front of computer Left rail right rail Connect a power cable to the drive Pin 1 cable Filler bracket Adding Parts W . d e l l . c o m s u p p o r t . d e l l . c o m Fully seated Removing Cards Page Securing clips 2 notches Adding Parts Adding Parts C T I O N Cache USB On back panel Maximum shock Operating Appendix Viewing Settings System Setup Program ScreensAppendix Appendix Battery Battery socket Battery Definition of Dell-Installed Software and Peripherals Definition of Third-Party Software and PeripheralsContact Numbers and Addresses Page Customer Care From outside Toronto Page W . d e l l . c o m s u p p o r t . d e l l . c o m Page W . d e l l . c o m s u p p o r t . d e l l . c o m Country Code Customer Service Seoul, Korea City Code Corporate Sales Page Or 800 300 412 or South Africa Johannesburg Technical Support 011 709 International Access Code Technical Support Servers Page Have your account number handy or value-added resellers VARs Returning Items for Warranty Repair or Credit 100 Appendix FCC Notices U.S. Only Class a Class B Battery Disposal NOM Information Mexico Only Day Limited Warranty United States Only 106 Appendix One-Year Limited Warranty United States and Canada Only 108 Appendix Appendix 109 Total Satisfaction Return Policy United States Only Index 111 Index Index 113 Index 114