Dell 150D, 1N016 manual Have your account number handy or value-added resellers VARs

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w w w . d e l l . c o m s u p p o r t . d e l l . c o m

Country (City)	Department Name or Service Area,	Area Codes,
International Access Code	Website and E-Mail Address	Local Numbers, and
Country Code		Toll Free Numbers
City Code

U.S.A. (Austin, Texas)	Automated Order-Status System	toll free: 1-800-433-9014
International Access Code: 011	AutoTech (For portable and desktop computers)	toll free: 1-800-247-9362
Country Code: 1	Dell Home and Small Business Group (For portable and desktop computers):
	Customer Technical Support (Return Material	toll free: 1-800-624-9896
	Authorization Numbers)
	Customer Technical Support (Home sales	toll free: 1-877-576-3355
	purchased via www.dell.com)
	Customer Service (Credit Return Authorization	toll free: 1-800-624-9897
	Numbers)
	National Accounts (Computers purchased by established Dell national accounts
	[have your account number handy] or value-added resellers [VARs]):
	Customer Service and Technical Support (Return	toll free: 1-800-822-8965
	Material Authorization Numbers)
	Public Americas (Computers purchased by governmental agencies [local, state, or
	federal], educational institutions, or medical institutions):
	Customer Service and Technical Support (Return	toll free: 1-800-234-1490
	Material Authorization Numbers)
	Dell Sales	toll free: 1-800-289-3355
		or toll free: 1-800-879-3355
	Spare Parts Sales	toll free: 1-800-357-3355
	Desktop and Portable Fee-Based Technical Support	toll free: 1-800-433-9005
	Sales (Catalogs)	toll free: 1-800-426-5150
	Fax	toll free: 1-800-727-8320
	TechFax	toll free: 1-800-950-1329
	Dell Services for the Deaf, Hard-of-Hearing, or	toll free: 1-877-DELLTTY
	Speech-Impaired	(1-877-335-5889)
		(1-877-335-5889)
	Switchboard	512 338-4400
	DellNet™ Technical Support	toll free: 1-877-Dellnet
		(1-877-335-5638)

US Virgin Islands	General Support	1-877-673-3355

Venezuela	General Support	8001-3605

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Appendix

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Contents Dell SmartStep 150D Rev. A00 Setting Up If your computer has speakers, use this section Adding Parts 111 When Using Your Computer 115VErgonomic Computing Habits Safety Instr uctions When Working Inside Your Computer Protecting Against Electrostatic Discharge Safety Instr uctions C T I O N Parallel Printer USB Printer Installing the Printer Driver On the welcome screen, click Next Click checklist for creating a network Click Turn offC T I O N Solving Problems See To Access Help in Windows XP If the screen is blank If the screen is difficult to read ON- See the setup diagram supplied with the speakers Solving Problems If you cannot print to a parallel port printer If you cannot print to a USB printer Verify That the Modem is Communicating with Windows Check the Mouse Settings If you cannot save a file to a floppy disk If you cannot play a music CD or install a program from a CD If you have a hard drive problem Restart the COMPUTER- Try to log on to the network againCharacters \ / * ? Do not use these characters in filenames Program stops responding Program error causes the system to lock upProgram crashes Program is designed for an earlier Windows operating system If you have a problem with your Internet connectionSolid blue screen appears Solving Problems W . d e l l . c o m s u p p o r t . d e l l . c o m Click Properties Using the Windows XP Device Driver RollbackAt the Welcome Dell System Owner screen, click Next Click Performance and Maintenance, and then click System Click Roll Back DriverSolving Problems Click the System Restore tab Creating a Restore PointClick Performance and Maintenance Using the XP System Restore WizardRestoring the Computer to an Earlier Operating State Undoing the Last System Restore Select Undo my last restoration and click NextSolving Problems Solving Problems C T I O N CD Drive Eject Button Power ButtonCD Activity Light Floppy Drive Eject ButtonFloppy Drive Light CD Volume Control DialCD Headphone Connector Mouse Connector Power ConnectorDiagnostic Lights Line-In ConnectorUSB Connectors Line-Out ConnectorMicrophone Connector Keyboard ConnectorComputer cover Release latch Adding Parts Adding Parts Power supply Release latch Drive power cables Adding Parts Power supply Drive power cables Adding Parts Release latch Padlock ring System Board FAN Microprocessor DIMMA, DimmbAdding Parts Front-panel release tab Retaining hooks Adding Parts Rotate the power supply see Drive bay plate Adding Parts Front of computer Left rail right rail Connect a power cable to the drive Pin 1 cable Filler bracket Adding Parts W . d e l l . c o m s u p p o r t . d e l l . c o m Fully seated Removing Cards Page Securing clips 2 notches Adding Parts Adding Parts C T I O N Cache USB On back panel Maximum shock Operating Appendix Viewing Settings System Setup Program ScreensAppendix Appendix Battery Battery socket Battery Definition of Dell-Installed Software and Peripherals Definition of Third-Party Software and PeripheralsContact Numbers and Addresses Page Customer Care From outside Toronto Page W . d e l l . c o m s u p p o r t . d e l l . c o m Page W . d e l l . c o m s u p p o r t . d e l l . c o m Country Code Customer Service Seoul, Korea City Code Corporate Sales Page Or 800 300 412 or South Africa Johannesburg Technical Support 011 709 International Access Code Technical Support Servers Page Have your account number handy or value-added resellers VARs Returning Items for Warranty Repair or Credit 100 Appendix FCC Notices U.S. Only Class a Class B Battery Disposal NOM Information Mexico Only Day Limited Warranty United States Only 106 Appendix One-Year Limited Warranty United States and Canada Only 108 Appendix Appendix 109 Total Satisfaction Return Policy United States Only Index 111 Index Index 113 Index 114