Dell 1N016, 150D manual Solving Problems

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TURN OFF CALL WAITING (CATCH-PHONE)—See your telephone directory for instructions on deactivating this feature. Then adjust the dial-up networking connection properties.

1 Click the Start button, and then click Control Panel.

2 Click Printers and Other Hardware, and then click Phone and Modem Options.

3 Click to highlight your connection type in the displayed list.

4 Click the Dialing Rules tab, and then click the Edit button.

5 Click to place a checkmark in the To Disable Call Waiting box.

6 Select the disable code from the drop down menu (for example, *70). 7 Click Apply, and then click OK.

BE SURE THAT YOU HAVE SUBSCRIBED TO AN INTERNET SER VICE PROVIDER— Contact an Internet service provider to subscribe.

ENSURE THAT YOU ARE CONNECTED TO THE INTERNET— With the Outlook Express e-mail program open, click File. If Work Offline has a check next to it, click the check to remove it and connect to the Internet.

CONTACT YOUR INTERNET SER VICE PROVIDER— Contact your Internet service provider for assistance.

GO TO THE DELL SUPPORT WEBSITE— Go to support.dell.com for help with general usage, installation, and troubleshooting questions. See "Dell Technical Support Policy" on page 82 for a description of the hardware and software support provided by Dell.

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Contents Dell SmartStep 150D Rev. A00 Setting Up If your computer has speakers, use this section Adding Parts 111 115V When Using Your ComputerErgonomic Computing Habits Safety Instr uctions When Working Inside Your Computer Protecting Against Electrostatic Discharge Safety Instr uctions C T I O N Parallel Printer USB Printer Installing the Printer Driver On the welcome screen, click Next Click Turn off Click checklist for creating a networkC T I O N Solving Problems See To Access Help in Windows XP If the screen is blank If the screen is difficult to read ON- See the setup diagram supplied with the speakers Solving Problems If you cannot print to a parallel port printer If you cannot print to a USB printer Verify That the Modem is Communicating with Windows Check the Mouse Settings If you cannot save a file to a floppy disk If you cannot play a music CD or install a program from a CD Restart the COMPUTER- Try to log on to the network again If you have a hard drive problemCharacters \ / * ? Do not use these characters in filenames Program crashes Program error causes the system to lock upProgram stops responding Solid blue screen appears If you have a problem with your Internet connectionProgram is designed for an earlier Windows operating system Solving Problems W . d e l l . c o m s u p p o r t . d e l l . c o m At the Welcome Dell System Owner screen, click Next Using the Windows XP Device Driver RollbackClick Properties Click Roll Back Driver Click Performance and Maintenance, and then click SystemSolving Problems Click Performance and Maintenance Creating a Restore PointClick the System Restore tab Using the XP System Restore WizardRestoring the Computer to an Earlier Operating State Select Undo my last restoration and click Next Undoing the Last System RestoreSolving Problems Solving Problems C T I O N CD Activity Light Power ButtonCD Drive Eject Button Floppy Drive Eject ButtonCD Headphone Connector CD Volume Control DialFloppy Drive Light Diagnostic Lights Power ConnectorMouse Connector Line-In ConnectorMicrophone Connector Line-Out ConnectorUSB Connectors Keyboard ConnectorComputer cover Release latch Adding Parts Adding Parts Power supply Release latch Drive power cables Adding Parts Power supply Drive power cables Adding Parts Release latch Padlock ring FAN Microprocessor DIMMA, Dimmb System BoardAdding Parts Front-panel release tab Retaining hooks Adding Parts Rotate the power supply see Drive bay plate Adding Parts Front of computer Left rail right rail Connect a power cable to the drive Pin 1 cable Filler bracket Adding Parts W . d e l l . c o m s u p p o r t . d e l l . c o m Fully seated Removing Cards Page Securing clips 2 notches Adding Parts Adding Parts C T I O N Cache USB On back panel Maximum shock Operating Appendix System Setup Program Screens Viewing SettingsAppendix Appendix Battery Battery socket Battery Definition of Third-Party Software and Peripherals Definition of Dell-Installed Software and PeripheralsContact Numbers and Addresses Page Customer Care From outside Toronto Page W . d e l l . c o m s u p p o r t . d e l l . c o m Page W . d e l l . c o m s u p p o r t . d e l l . c o m Country Code Customer Service Seoul, Korea City Code Corporate Sales Page Or 800 300 412 or South Africa Johannesburg Technical Support 011 709 International Access Code Technical Support Servers Page Have your account number handy or value-added resellers VARs Returning Items for Warranty Repair or Credit 100 Appendix FCC Notices U.S. Only Class a Class B Battery Disposal NOM Information Mexico Only Day Limited Warranty United States Only 106 Appendix One-Year Limited Warranty United States and Canada Only 108 Appendix Appendix 109 Total Satisfaction Return Policy United States Only Index 111 Index Index 113 Index 114