Dell 81FTK manual Total Satisfaction Return Policy Canada Only

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w w w . d e l l . c o m s u p p o r t . d e l l . c o m

May I transfer the limited warranty?

Limited warranties on systems may be transferred if the current owner transfers ownership of the system and records the transfer with us. The limited warranty on Dell-branded memory may not be transferred. You may record your transfer by going to Dell’s website:

For Canada-purchased computers (in-country transfers) and to transfer from one customer to another, go to www.dell.ca/ca/en/gen/topics/segtopic_ccare_nav_013_ccare.htm

For out-of-country transfers (outside of the original country of purchase), go to www.dell.com/us/en/biz/topics/sbtopic_ccare_nav_016_ccare.htm

If you do not have Internet access, call Dell at 1-800-847-4096 (Home Consumer customers) or 1-800-326-9463 (Corporate Commercial or Government customers).

"Total Satisfaction" Return Policy (Canada Only)

If you are an end-user customer who bought new products directly from Dell, you may return them to Dell up to 30 days after you receive them for a refund or credit of the product purchase price. If you are an end-user customer who bought reconditioned or refurbished products from Dell, you may return them to Dell within 14 days after the date on the packing slip or invoice for a refund or credit of the product purchase price. In either case, the refund or credit will not include any shipping and handling charges shown on your packing slip or invoice and will be subject to a fifteen percent (15%) restocking fee, unless otherwise prohibited by law. If you are an organization that bought the products under a written agreement with Dell, the agreement may contain different terms for the return of products than specified by this policy.

To return products, you must call Dell Customer Service at 1-800-847-4096 to receive a Credit Return Authorization Number. To expedite the process of your refund or credit, Dell expects you to return the products to Dell in their original packaging within five days of the date that Dell issues the Credit Return Authorization Number. You must also prepay shipping charges and insure the shipment or accept the risk of loss or damage during shipment. You may return software for a refund or credit only if the sealed package containing the floppy disk(s) or CD(s) is unopened. Returned products must be in as-new condition, and all of the manuals, floppy disk(s), CD(s), power cables, and other items included with a product must be returned with it. For customers who want to return, for refund or credit only, either application or operating system software that has been installed by Dell, the whole system must be returned, along with any media and documentation that may have been included in the original shipment.

The "Total Satisfaction" Return Policy does not apply to Dell EMC storage products. It also does not apply to products purchased through Dell's Software and Peripherals division. For those products, please instead refer to Dell's Software and Peripheral's then-current return policy (see the following section, "Dell Software and Peripherals (Canada Only)").

Dell Software and Peripherals (Canada Only)

Third-Party Software and Peripherals Products

Similar to other resellers of software and peripherals, Dell does not warrant third-party products. Third-party software and peripheral products are covered by the warranties provided by the original manufacturer or publisher only. Third-party manufacturer warranties vary from product to product. Consult your product documentation for specific warranty information. More information may also be available from the manufacturer or publisher.

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Setup and Quick Reference Guide

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Contents Setup and Quick Reference Guide Setup and Quick Reference Guide 81FTK Contents Co n t en t s Finding Information for Your Computer About This GuideClick User’s and system guides and click User’s guides How to reinstall my operating systemL l P r e m i e r S u p p o r t We b s i t e General Setup and Quick Reference Guide When Using Your Computer When Working Inside Your Computer Getting Started/Setup Setup and Quick Reference Guide USB N i -To w e r S e t u p W i t h E x p a n s i o n C a r d Solving Problems Completed SetupUsing the Drivers and Utilities CD When to Use the Dell Diagnostics Dell DiagnosticsStarting the Dell Diagnostics Setup and Quick Reference Guide Regulatory Information Running the Dell IDE Hard Drive DiagnosticsClass B Class aSetup and Quick Reference Guide Limited Warranties and Return Policy Limited Warranty for the U.SWhat is covered by this limited warranty? What is not covered by this limited warranty?What do I do if I need warranty service? How long does this limited warranty last?What will Dell do? How will you fix my product? What if I purchased a service contract?What do I do if I am not satisfied? Total Satisfaction Return Policy U.S. Only May I transfer the limited warranty?What is covered by this limited warranty? Consumers What do I do if I am not satisfied? Dell Software and Peripherals Canada Only Total Satisfaction Return Policy Canada OnlyThird-Party Software and Peripherals Products Exclusions GuaranteeDell-Branded Peripheral Products Return PolicyLimitation and Statutory Rights Making a ClaimIntel’s Three Year Limited Warranty What are ’Errata’? Guide de configuration et de référence rapide Remarques, avis et précautions Table des matières Table des matières Propos de ce guide P r o d u i t Obtention dinformations concernant votre ordinateurE r a t i n g S y s t e m C D e t G u i d e d Installation S i t e We b « S u p p o r t D e l l P r e m i e r » , à Généralités Précaution Consignes de sécuritéPrécaution Consignes de sécurité suite La tension de fonctionnement adéquate Lors de lutilisation de votre ordinateurInterventions à lintérieur de lordinateur Lors de lutilisation de votre ordinateur suitePrise en main et configuration W . d e l l . c o m s u p p o r t . d e l l . c o m Moniteur Clavier Souris Haut-parleurs Réseau Moniteur Clavier Souris Installation terminée Utilisation du CD Drivers and Utilities Résolution de problèmesGuide de configuration et de référence rapide Lancement de Dell Diagnostics Quand utiliser Dell DiagnosticsExécution de Dell IDE Hard Drive Diagnostics Classe a Informations réglementairesClasse B Guide de configuration et de référence rapide Que couvre la garantie limitée ? Garantie limitée et règles de retourQue ne couvre pas la garantie limitée ? Que faire si je requiers un dépannage sous garantie ? Durée de cette garantie limitéeQue fera Dell ? Que se passe-til si jai acheté un contrat de maintenance ?Que faire si je ne suis pas satisfait ? Comment réparerez-vous mon produit ?Puis-je transférer la garantie limitée ? Logiciels et périphériques dautres marques Logiciels et périphériques Dell Canada uniquementRègles de retour Périphériques de marque DellGuía de instalación y de referencia rápida Notas, avisos y precauciones Contenido Co n t en i d o Acerca de esta guía L a c l a v e d e l p r o d u c t o Búsqueda de información para su equipoOperativo T i o w e b D e l l S u p p o r t e n support.dell.com En general Precaución Instrucciones de seguridadPrecaución Instrucciones de seguridad continuación Al usar el equipo Al trabajar en el interior de su equipo Al usar el equipo continuaciónPara comenzar/Configuración Conecte los altavoces Monitor Teclado Mouse Altavoces Red Monitor Teclado Mouse Instalación completada Utilización del CD Drivers and Utilities Solución de problemasGuía de instalación y de referencia rápida Inicio de los Dell Diagnostics Cuándo utilizar Dell DiagnosticsEjecución de Dell IDE Hard Drive Diagnostics Clase a Información reglamentariaInformación para NOM únicamente para México Clase BTensión de Alimentación 115/230 VCA Frecuencia Cómo realizar una reclamación Garantía limitada y política de devolucionesGarantía del fabricante ExclusionesCarrera 7 #115-33 Oficina Bogotá, Colombia 081FTKA09