NETGEAR WNR834M manual Lights Never Turn Off, LAN or WAN Port Lights Not On

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NETGEAR RangeMax™ NEXT Wireless Router WNR834M Reference Manual

Make sure that the power cord is properly connected to your router and that the power supply adapter is properly connected to a functioning power outlet.

Check that you are using the 12V DC 1A power adapter that NETGEAR supplies for this product.

If the error persists, you have a hardware problem and should contact technical support.

Lights Never Turn Off

When the router is turned on, the lights turns on for about 10 seconds and then turn off. If all the lights stay on, there is a fault within the router.

If all lights are still on one minute after power up:

Cycle the power to see if the router recovers.

Clear the router’s configuration to factory defaults. This sets the router’s IP address to 192.168.1.1. The procedure is explained in “Restoring the Default Configuration and Password” on page 7-8.

If the error persists, you might have a hardware problem and should contact technical support.

LAN or WAN Port Lights Not On

If either the LAN lights or Internet light do not light when the Ethernet connection is made, check the following:

Make sure that the Ethernet cable connections are secure at the router and at the hub or workstation.

Make sure that power is turned on to the connected hub or workstation.

Be sure you are using the correct cable:

When connecting the router’s Internet port to a cable or DSL modem, use the cable that was supplied with the cable or DSL modem. This cable could be a standard straight- through Ethernet cable or an Ethernet crossover cable.

Troubleshooting

7-3

v1.3, May 2006

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Contents NETGEAR, Inc Statement of Conditions TrademarksEuropean Union Statement of Compliance Certificate of the Manufacturer/Importer Bestätigung des Herstellers/ImporteursCustomer Support Voluntary Control Council for Interference Vcci StatementWorld Wide Web V1.3, May Contents Chapter Content Filtering Appendix a Technical Specifications V1.3, May Audience, Scope, Conventions, and Formats Chapter About This ManualTypographical Conventions How to Print this Manual How to Use This ManualManual Scope Publication Revision History Revision HistoryV1.3, May Chapter Introduction Package ContentsStatus Light Front of the Wireless RouterBack of the Wireless Router How to Access the Wireless Router Again Later Installing the WNR834M routerRangeMax Next Wireless Router WNR834M Online Setup Manuals V1.3, May Maintenance and Support Observing Performance, Placement, and Range Guidelines Chapter Wireless ConfigurationImplementing Appropriate Wireless Security V1.3, May If WPA-PSK or WPA2-PSK Authentication is Used Default Factory SettingsUnderstanding Wireless Settings WEP Basic Wireless Security OptionsV1.3, May How to Set Up and Test Basic Wireless Connectivity V1.3, May How to Configure WEP How to Configure WPA-PSK or WPA2-PSK Wireless Security Click the Turn Access Control On check box How to Restrict Wireless Access by MAC AddressV1.3, May V1.3, May Content Filtering Overview Chapter Content FilteringBlocking Access to Internet Sites Blocking Access to Internet Services V1.3, May Configuring a User Defined Service Scheduling When Blocking Will Be EnforcedBlocking Services by IP Address Range Log entry descriptions Viewing Logs of Web Access or Attempted Web AccessLog action buttons Configuring E-Mail Alert and Web Access Log Notifications V1.3, May Viewing Wireless Router Status Information Chapter MaintenanceThis screen shows the following parameters Wireless Router Status FieldsWireless port of the router. The default is Netgear Region Router Statistics Items Connection Status ItemsViewing a List of Attached Devices Configuration File ManagementErasing the Configuration Backing Up and Restoring the ConfigurationUpgrading the Router Software V1.3, May Changing the Administrator Password V1.3, May Configuring Advanced Wireless Settings Advanced Configuration of the RouterPossibility, leave this checkbox unselected Wireless Card Access List Wireless Card Access Setup Configuring Port Triggering and Port Forwarding V1.3, May Click Add Service Configuring Port Forwarding to Local Servers Click the Add Custom Service button Adding a Custom ServiceLocal Web and FTP Server Example Editing or Deleting a Port Forwarding EntryMultiple Computers for Internet Gaming Connecting Automatically, as Required Configuring the WAN Setup OptionsDisabling the SPI Firewall Setting Up a Default DMZ ServerResponding to a Ping on the Internet WAN Port Setting the MTU Size Using the LAN IP Setup OptionsConfiguring LAN TCP/IP Setup Parameters Using Address Reservation Using the Router as a Dhcp serverUsing a Dynamic DNS Service Select the Use a Dynamic DNS Service check box Configuring Static Routes V1.3, May Select the Turn Remote Management On check box Enabling Remote Management AccessV1.3, May Using Universal Plug and Play UPnP V1.3, May V1.3, May Make sure the Ethernet cables are securely plugged Chapter TroubleshootingTroubleshooting Quick Tips Be sure to restart your network in this sequencePower Light Not On Make sure the network settings of the computer are correctBasic Functioning LAN or WAN Port Lights Not On Lights Never Turn OffTroubleshooting the Web Configuration Interface Troubleshooting the ISP Connection Testing the LAN Path to Your Router Troubleshooting a TCP/IP Network Using a Ping UtilityTesting the Path from Your Computer to a Remote Device Restoring the Default Configuration and Password Problems with Date and Time V1.3, May Factory Default Settings Appendix a Technical SpecificationsWireless Regulatory Compliance General SpecificationsV1.3, May Document Link Appendix B Related DocumentsV1.3, May