NETGEAR WNR834M manual Testing the Path from Your Computer to a Remote Device

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NETGEAR RangeMax™ NEXT Wireless Router WNR834M Reference Manual

3.Click OK.

You should see a message like this one:

Pinging <IP address > with 32 bytes of data

If the path is working, you see this message:

Reply from < IP address >: bytes=32 time=NN ms TTL=xxx

If the path is not working, you see this message:

Request timed out

If the path is not functioning correctly, you could have one of the following problems:

Wrong physical connections

Make sure the LAN port LED is on. If the LED is off, follow the instructions in “LAN or WAN Port Lights Not On” on page 7-3.

Check that the corresponding Link LEDs are on for your network interface card and for the hub ports (if any) that are connected to your workstation and router.

Wrong network configuration

Verify that the Ethernet card driver software and TCP/IP software are both installed and configured on your computer or workstation.

Verify that the IP address for your router and your workstation are correct and that the addresses are on the same subnet.

Testing the Path from Your Computer to a Remote Device

After verifying that the LAN path works correctly, test the path from your computer to a remote device. From the Windows run menu, type:

PING -n 10 <IP address>

where <IP address> is the IP address of a remote device such as your ISP’s DNS server.

If the path is functioning correctly, replies like those shown in the previous section are displayed. If you do not receive replies:

Check that your computer has the IP address of your router listed as the default gateway. If the IP configuration of your computer is assigned by DHCP, this information will not be visible in your computer’s Network Control Panel. Verify that the IP address of the router is listed as the default gateway as described in “Preparing a Computer for Network Access” in Appendix B.

Check to see that the network address of your computer (the portion of the IP address specified by the subnet mask) is different from the network address of the remote device.

Troubleshooting

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v1.3, May 2006

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Contents NETGEAR, Inc Statement of Conditions TrademarksEuropean Union Statement of Compliance Certificate of the Manufacturer/Importer Bestätigung des Herstellers/ImporteursWorld Wide Web Voluntary Control Council for Interference Vcci StatementCustomer Support V1.3, May Contents Chapter Content Filtering Appendix a Technical Specifications V1.3, May Typographical Conventions Chapter About This ManualAudience, Scope, Conventions, and Formats Manual Scope How to Use This ManualHow to Print this Manual Publication Revision History Revision HistoryV1.3, May Chapter Introduction Package ContentsStatus Light Front of the Wireless RouterBack of the Wireless Router RangeMax Next Wireless Router WNR834M Online Setup Manuals Installing the WNR834M routerHow to Access the Wireless Router Again Later V1.3, May Maintenance and Support Observing Performance, Placement, and Range Guidelines Chapter Wireless ConfigurationImplementing Appropriate Wireless Security V1.3, May If WPA-PSK or WPA2-PSK Authentication is Used Default Factory SettingsUnderstanding Wireless Settings WEP Basic Wireless Security OptionsV1.3, May How to Set Up and Test Basic Wireless Connectivity V1.3, May How to Configure WEP How to Configure WPA-PSK or WPA2-PSK Wireless Security Click the Turn Access Control On check box How to Restrict Wireless Access by MAC AddressV1.3, May V1.3, May Blocking Access to Internet Sites Chapter Content FilteringContent Filtering Overview Blocking Access to Internet Services V1.3, May Blocking Services by IP Address Range Scheduling When Blocking Will Be EnforcedConfiguring a User Defined Service Log entry descriptions Viewing Logs of Web Access or Attempted Web AccessLog action buttons Configuring E-Mail Alert and Web Access Log Notifications V1.3, May Viewing Wireless Router Status Information Chapter MaintenanceThis screen shows the following parameters Wireless Router Status FieldsWireless port of the router. The default is Netgear Region Router Statistics Items Connection Status ItemsViewing a List of Attached Devices Configuration File ManagementErasing the Configuration Backing Up and Restoring the ConfigurationUpgrading the Router Software V1.3, May Changing the Administrator Password V1.3, May Configuring Advanced Wireless Settings Advanced Configuration of the RouterPossibility, leave this checkbox unselected Wireless Card Access List Wireless Card Access Setup Configuring Port Triggering and Port Forwarding V1.3, May Click Add Service Configuring Port Forwarding to Local Servers Click the Add Custom Service button Adding a Custom ServiceMultiple Computers for Internet Gaming Editing or Deleting a Port Forwarding EntryLocal Web and FTP Server Example Connecting Automatically, as Required Configuring the WAN Setup OptionsResponding to a Ping on the Internet WAN Port Setting Up a Default DMZ ServerDisabling the SPI Firewall Setting the MTU Size Using the LAN IP Setup OptionsConfiguring LAN TCP/IP Setup Parameters Using Address Reservation Using the Router as a Dhcp serverUsing a Dynamic DNS Service Select the Use a Dynamic DNS Service check box Configuring Static Routes V1.3, May Select the Turn Remote Management On check box Enabling Remote Management AccessV1.3, May Using Universal Plug and Play UPnP V1.3, May V1.3, May Make sure the Ethernet cables are securely plugged Chapter TroubleshootingTroubleshooting Quick Tips Be sure to restart your network in this sequenceBasic Functioning Make sure the network settings of the computer are correctPower Light Not On LAN or WAN Port Lights Not On Lights Never Turn OffTroubleshooting the Web Configuration Interface Troubleshooting the ISP Connection Testing the LAN Path to Your Router Troubleshooting a TCP/IP Network Using a Ping UtilityTesting the Path from Your Computer to a Remote Device Restoring the Default Configuration and Password Problems with Date and Time V1.3, May Factory Default Settings Appendix a Technical SpecificationsWireless Regulatory Compliance General SpecificationsV1.3, May Document Link Appendix B Related DocumentsV1.3, May