NETGEAR Frequently Asked Questions About Smart Wizard and Smartwizard Setup
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Universal Pass Through WiFi Range Extender WN3100RP

Smart Wizard FAQs

1.When I connect to the network, Smart Wizard keeps asking me for my passphrase, and I am sure I’ve entered the correct passphrase. What can I do?

It is very likely that the extender is placed at the borderline of the range covered by the router or gateway. See Place the Extender and Power It On on page 14.

2.I got an error message in the Review Settings screen in the Smart Wizard. What should I do?

Make sure that your computer is connected to the extender by using the SSID and the passphrase that you have just set up and clicking the Refresh button in your browser. This will return you to the Smart Wizard.

3.I connected to NETGEAR_EXT and launched a browser, but why can’t I see the Smart Wizard?

a.Make sure that your computer is set up to use DHCP. If you set up your computer to use a static IP address, you have to change the settings back so that it uses Dynamic Host Configuration Protocol (DHCP).

b.Make sure that the Client Link LED is green.

Move the extender closer to your computer if necessary. For more information, see Find the Best Location on page 7.

c.Relaunch the browser and enter http://mywifiext.net.

d.Check to make sure that your computer has an IP address in the IP Address Setup screen (see Extender IP Address Setup on page 30).

Connecting to http://mywifiext.net

If you have trouble connecting, try to locate the source of the problem:

•For help with passwords, see Log In to the Extender on page 17.

•If your browser displays an error page, make sure that you include http:// when you type this URL in the address field of your Internet browser. If you leave it out, you might not be able to connect.

•The extender LEDs can help you tell if the extender is correctly set up and working as it should.

-The Router Link LED indicates performance between the router or gateway and the extender. If this LED is off, the extender is not connected to a WiFi network.

- The Client Link LED indicates the performance between the extender and the client. If this LED is off, no computer or wireless device is connected to the extender network.

These LEDs display the following colors:

• Green indicates the best performance.

Troubleshooting

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Contents Universal Pass Through WiFi Range Extender WN3100RP August 2013 East Plumeria Drive San Jose, CASupport Table of Contents Appendix a Supplemental Information Getting Started Get to Know the Extender How the Extender WorksWhen to Use Your Extender Find the Best LocationUse the Pass-Through Power Socket Pass-through power socket useHardware Features Front and Right Side ViewUniversal Pass Through WiFi Range Extender WN3100RP Rear and Left Side View Rear and left side viewAntennas Extender Port ConnectionEthernet port connection Install the Extender Place the Extender and Power It On To connect using WPS Connect the Extender to Your WiFi Network To connect with the web browser method New Extender WiFi Network Name Join the Extender WiFi NetworkMonitor Extender Performance Log In to the Extender To log in to the extender Use the Smart Wizard to Change the Settings  To use the Smart Wizard again after installationUniversal Pass Through WiFi Range Extender WN3100RP When You Travel  To connect the extender with WiFi Restore Factory Settings  To restore the factory settingsExtender Network Settings Connect the Extender to an Existing Network Use WPS to Add a Computer to the Extender’s Wireless Network Universal Pass Through WiFi Range Extender WN3100RP Extender Wireless Settings Universal Pass Through WiFi Range Extender WN3100RP Set Up WEP Select Setup Wireless SettingsExtender IP Address Setup Set Up WPA, WPA2, or WPA + WPA2Status Screen  To view the Status screen Select Maintenance StatusConnection status to Existing Network Extender IP Info Extender Wireless Settings To view the statistics of your connections Attached Devices Field DescriptionBack Up and Manage Extender Settings Set the Password Update the Firmware Advanced Wireless Settings Universal Pass Through WiFi Range Extender WN3100RP Troubleshooting Smart Wizard FAQs Connecting to http//mywifiext.netJoining Wireless Networks Connection was not established to the selected networkSupplemental Information Factory Settings Technical SpecificationsSafety Information Universal Pass Through WiFi Range Extender WN3100RP Netgear wireless powerline products Notification of ComplianceRegulatory Compliance Information
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