NETGEAR MBRN3000-100NAS user manual Troubleshooting Access to the Router Main Menu, Action

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Mobile Broadband Wireless-N Router MBRN3000

If any of these conditions does not occur, refer to the following table.

Table 11. Troubleshooting with the LEDs

LED	Action

Power LED is off.	• Make sure that the power cord is properly connected to your
	router and that the power supply adapter is properly connected
	to a functioning power outlet.
	• Check that you are using the power adapter supplied by
	NETGEAR for this product.
	• If the error persists, you have a hardware problem and should
	contact technical support.
Power LED is red	There is a fault within the router. Try to clear the fault as follows:
	• Cycle the power to see if the router recovers.
	• Clear the router’s configuration to factory defaults. This sets the
	router’s IP address to 192.168.0.1. This procedure is explained
	in “Restoring the Default Configuration and Password” on
	page 62.
	If the error persists, you might have a hardware problem and should
	contact technical support.

Internet LED is red.	The router cannot connect to the Internet.
	• Make sure the USB LED is lit, indicating that the wireless modem
	is securely connected to the router.
	• Your wireless modem must be activated and there must be
	coverage in your area. To test coverage, connect your modem to
	your PC, and try to connect to the Internet directly from your
	computer.
	• Check the NETGEAR website to ensure that your wireless
	modem is supported.
	• Close the 3G Connection manager if it is running on your PC.
LAN LEDs are off.	If these LEDs do not light when the Ethernet connection is made,
	check the following:
	• Make sure that the Ethernet cable connections are secure at the
	router and at the hub or workstation.
	• Make sure that power is turned on to the connected hub or
	workstation.
Internet LED is blinking red and	The traffic meter feature is enabled and the limit set has been
green	reached.

Troubleshooting Access to the Router Main Menu

If you are unable to access the router main menu from a computer on your local network, check the following:

•If you are using an Ethernet-connected computer, check the Ethernet connection between the computer and the router as described in the previous section.

58 Chapter 6: Troubleshooting

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Contents Mobile Broadband Wireless-N Router MBRN3000 Mobile Broadband Wireless-N Router MBRN3000 Revision History Publication Part Number Technical Support NETGEAR, IncTrademarks Statement of ConditionsTable of Contents Advanced Factory Default Settings Technical Specifications USB Hardware FeaturesRouter Front Panel WPS LANRouter Label Router Back PanelLogging In to Your Router Using the Router StandTo log in to the router To manually configure your Internet settings Accessing the Setup Wizard After InstallationManually Configuring Your Internet Settings Fields and Checkboxes Description Planning Your Wireless Network Wireless Network ConfigurationWireless Security Options Wireless Placement and Range GuidelinesWireless Security Manually Configuring Your Wireless SettingsSettings Description To view or manually configure the wireless settingsTo configure a wireless guest network Wireless Guest NetworksTo configure WEP data encryption Configuring WEPTo configure WPA or WPA2 in the router Using Push N Connect WPS to Configure Your Wireless NetworkConfiguring WPA, WPA2, or WPA + WPA2 To use the router WPS button to add a WPS client WPS ButtonTo use a PIN to add a WPS client WPS PIN EntryChanging Wireless Settings for the Network Adding Wireless Computers that Do Not Support WPSChanging the Built-In Password Protecting Access to Your Mobile Broadband Wireless-N RouterBlocking Sites and Keywords Changing the Administrator Login Time-outXXX Keyword ResultBlocking Services Scheduling Setting Your Time ZoneLive Parental Controls Scheduling Firewall ServicesWeb-based GUI Backing Up the Configuration to a File Backing Up, Restoring, or Erasing Your SettingsUpgrading the Router Firmware Restoring the Configuration from a FileErasing the Configuration To erase the configurationMobile Broadband Wireless-N Router MBRN3000 Imsi Router StatusField Description HsdpaDhcp Wireless SettingsShowing Statistics Connection Status Viewing, Selecting, and Saving Logged Information Viewing Attached DevicesField or button Description Examples of Log MessagesEnabling Security Event E-mail Notification Activation and AdministrationSelect the Turn E-mail Notification On check box Running Diagnostic Utilities and Rebooting the RouterTo receive alerts and logs by e-mail Scan Enabling Remote ManagementHttp//134.177.0.1238080 Configuring Remote ManagementAdvanced Advanced Wireless SettingsHiding your wireless network name Ssid Wireless Station Access ControlTurning off wireless connectivity completely To restrict access based on MAC addresses Restricting Access by MAC AddressPort Forwarding To set up port forwardingPort Forwarding and Port Triggering Port Triggering WAN SetupTo set up port triggering To view or change the WAN SetupSetting Description Setting Up a Default DMZ ServerTo view or change the LAN IP Setup LAN IP SettingsTo assign a computer or server to be a default DMZ server LAN TCP/IP Dhcp SettingsClick Edit or Delete Reserved IP AddressesTo reserve an IP address To edit or delete a reserved address entryDynamic DNS Configuring Dynamic DNSSelect the Use a Dynamic DNS Service check box Static Route Example Using Static RoutesUniversal Plug and Play UPnP To configure static routesTraffic Meter To monitor traffic on your router Basic Functioning TroubleshootingAction Troubleshooting Access to the Router Main MenuConnecting to the Internet Troubleshooting the ISP ConnectionTo ping the router from a PC running Windows 95 or later Troubleshooting a TCP/IP Network Using the Ping UtilityTroubleshooting Internet Browsing Testing the LAN Path to Your RouterRequest timed out Testing the Path from Your Computer to a Remote DeviceProblems with Date and Time Restoring the Default Configuration and PasswordDMZ Factory Default SettingsFeature Default Behavior LAN IPNetgear List All wireless stations allowedWAN USB Technical SpecificationsTechnical Specifications TCP/IP, DhcpRelated Documents Regulatory Compliance Information Notification of ComplianceΣχετικεσ Διαταξεισ ΤΗΣ Οδηγιασ 1999/5/ΕΚ Συμμορφωνεται Προσ ΤΙΣ Ουσιωδεισ Απαιτησεισ ΚΑΙ ΤΙΣ ΛοιπεσFCC Information to User FCC Requirements for Operation in the United StatesVoluntary Control Council for Interference Vcci Statement FCC CautionIndex Index