NETGEAR MBRN3000-100NAS user manual Troubleshooting the ISP Connection, Connecting to the Internet

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Mobile Broadband Wireless-N Router MBRN3000

•Make sure your computer’s IP address is on the same subnet as the router. If you are using the recommended addressing scheme, your computer’s address should be in the range of 192.168.0.2 to 192.168.0.254. See the online document listed in "Internet Networking and TCP/IP Addressing:" in Appendix B to find your computer’s IP address.

Note: If your computer’s IP address is shown as 169.254.x.x:

Recent versions of Windows and MacOS generate and assign an IP address if the computer cannot reach a DHCP server. These auto-generated addresses are in the range of 169.254.x.x. If your IP address is in this range, check the connection from the computer to the router, and reboot your computer.

•If your router’s IP address was changed and you do not know the current IP address, clear the router’s configuration to factory defaults. This will set the router’s IP address to 192.168.0.1. This procedure is explained in “Restoring the Default Configuration and Password” on page 62.

•Make sure that your browser has Java, JavaScript, or ActiveX enabled. If you are using Internet Explorer, click Refresh to be sure that the Java applet is loaded.

•Try quitting the browser and launching it again.

•Make sure you are using the correct login information. The factory default login name is admin, and the password is password. Make sure that Caps Lock is off when entering this information.

If the router does not save changes you have made in the Web configuration interface, check the following:

•When entering configuration settings, be sure to click the Apply button before moving to another screen or tab, or your changes are lost.

•Click the Refresh or Reload button in the Web browser. The changes might have occurred, but the Web browser might be caching the old configuration.

Troubleshooting the ISP Connection

Connecting to the Internet

If you are unable to connect to internet, check the following:

1.The Internet account is active

2.Wireless broadband coverage is available where the unit is located. Test by connecting USB modem to the laptop directly.

3.Access the router main menu to verify configurations in broadband settings is correct. check with ISP if unsure.

4.Check the SIM PIN code, if used.

Chapter 6: Troubleshooting 59

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Contents Mobile Broadband Wireless-N Router MBRN3000 Mobile Broadband Wireless-N Router MBRN3000 Technical Support NETGEAR, Inc TrademarksStatement of Conditions Revision History Publication Part NumberTable of Contents Advanced Factory Default Settings Technical Specifications Hardware Features Router Front PanelUSB LAN WPSRouter Back Panel Router LabelUsing the Router Stand Logging In to Your RouterTo log in to the router Accessing the Setup Wizard After Installation Manually Configuring Your Internet SettingsTo manually configure your Internet settings Fields and Checkboxes Description Wireless Network Configuration Planning Your Wireless NetworkWireless Placement and Range Guidelines Wireless Security OptionsManually Configuring Your Wireless Settings Wireless SecurityTo view or manually configure the wireless settings Settings DescriptionWireless Guest Networks To configure a wireless guest networkConfiguring WEP To configure WEP data encryptionUsing Push N Connect WPS to Configure Your Wireless Network Configuring WPA, WPA2, or WPA + WPA2To configure WPA or WPA2 in the router WPS Button To use the router WPS button to add a WPS clientWPS PIN Entry To use a PIN to add a WPS clientAdding Wireless Computers that Do Not Support WPS Changing Wireless Settings for the NetworkProtecting Access to Your Mobile Broadband Wireless-N Router Changing the Built-In PasswordChanging the Administrator Login Time-out Blocking Sites and KeywordsKeyword Result XXXBlocking Services Setting Your Time Zone SchedulingScheduling Firewall Services Live Parental ControlsWeb-based GUI Backing Up, Restoring, or Erasing Your Settings Backing Up the Configuration to a FileRestoring the Configuration from a File Erasing the ConfigurationTo erase the configuration Upgrading the Router FirmwareMobile Broadband Wireless-N Router MBRN3000 Router Status Field DescriptionHsdpa ImsiWireless Settings DhcpShowing Statistics Connection Status Viewing Attached Devices Viewing, Selecting, and Saving Logged InformationExamples of Log Messages Field or button DescriptionActivation and Administration Enabling Security Event E-mail NotificationRunning Diagnostic Utilities and Rebooting the Router To receive alerts and logs by e-mailSelect the Turn E-mail Notification On check box Enabling Remote Management ScanConfiguring Remote Management Http//134.177.0.1238080Advanced Wireless Settings AdvancedWireless Station Access Control Turning off wireless connectivity completelyHiding your wireless network name Ssid Restricting Access by MAC Address To restrict access based on MAC addressesTo set up port forwarding Port Forwarding and Port TriggeringPort Forwarding WAN Setup To set up port triggeringTo view or change the WAN Setup Port TriggeringSetting Up a Default DMZ Server Setting DescriptionLAN IP Settings To assign a computer or server to be a default DMZ serverTo view or change the LAN IP Setup Dhcp Settings LAN TCP/IPReserved IP Addresses To reserve an IP addressTo edit or delete a reserved address entry Click Edit or DeleteConfiguring Dynamic DNS Select the Use a Dynamic DNS Service check boxDynamic DNS Using Static Routes Static Route ExampleTo configure static routes Universal Plug and Play UPnPTraffic Meter To monitor traffic on your router Troubleshooting Basic FunctioningTroubleshooting Access to the Router Main Menu ActionTroubleshooting the ISP Connection Connecting to the InternetTroubleshooting a TCP/IP Network Using the Ping Utility Troubleshooting Internet BrowsingTesting the LAN Path to Your Router To ping the router from a PC running Windows 95 or laterTesting the Path from Your Computer to a Remote Device Request timed outRestoring the Default Configuration and Password Problems with Date and TimeFactory Default Settings Feature Default BehaviorLAN IP DMZList All wireless stations allowed NetgearTechnical Specifications Technical SpecificationsTCP/IP, Dhcp WAN USBRelated Documents Notification of Compliance Regulatory Compliance InformationΣυμμορφωνεται Προσ ΤΙΣ Ουσιωδεισ Απαιτησεισ ΚΑΙ ΤΙΣ Λοιπεσ Σχετικεσ Διαταξεισ ΤΗΣ Οδηγιασ 1999/5/ΕΚFCC Requirements for Operation in the United States FCC Information to UserFCC Caution Voluntary Control Council for Interference Vcci StatementIndex Index