NETGEAR MBRN3000-100NAS Testing the Path from Your Computer to a Remote Device, Request timed out

Page 62

Mobile Broadband Wireless-N Router MBRN3000

Pinging <IP address> with 32 bytes of data

If the path is working, you see this message:

Reply from < IP address >: bytes=32 time=NN ms TTL=xxx

If the path is not working, you see this message:

Request timed out

If the path is not working correctly, you could have one of the following problems:

Wrong physical connections

-Make sure that the LAN port LED is on. If the LED is off, follow the instructions in Table 11 on page 58.

-Check that the corresponding Link LEDs are on for your network interface card and for the hub ports (if any) that are connected to your workstation and router.

Wrong network configuration

-Verify that the Ethernet card driver software and TCP/IP software are both installed and configured on your PC or workstation.

-Verify that the IP address for your router and your workstation are correct and that the addresses are on the same subnet.

Testing the Path from Your Computer to a Remote Device

After verifying that the LAN path works correctly, test the path from your PC to a remote device.

1.From the Windows toolbar, click the Start button, and select Run.

2.In the Windows Run window, type:

PING -n 10 IP address

where IP address is the IP address of a remote device such as your ISP’s DNS server.

If the path is functioning correctly, replies as in the previous section are displayed. If you do not receive replies:

Check that your PC has the IP address of your router listed as the default router. If the IP configuration of your PC is assigned by DHCP, this information is not visible in your PC’s Network Control Panel. Verify that the IP address of the router is listed as the default router as described in the online document listed in "Internet Networking and TCP/IP Addressing:" in Appendix B.

Make sure that the network address of your PC (the portion of the IP address specified by the netmask) is different from the network address of the remote device.

Check that your cable or DSL modem is connected and functioning.

If your ISP assigned a host name to your PC, enter that host name as the account name in the Basic Settings screen.

Your ISP could be rejecting the Ethernet MAC addresses of all but one of your PCs. Many broadband ISPs restrict access by allowing only traffic from the MAC address of your

Chapter 6: Troubleshooting 61

Image 62
Contents Mobile Broadband Wireless-N Router MBRN3000 Mobile Broadband Wireless-N Router MBRN3000 Statement of Conditions Technical Support NETGEAR, IncTrademarks Revision History Publication Part NumberTable of Contents Advanced Factory Default Settings Technical Specifications USB Hardware FeaturesRouter Front Panel LAN WPSRouter Back Panel Router LabelUsing the Router Stand Logging In to Your RouterTo log in to the router To manually configure your Internet settings Accessing the Setup Wizard After InstallationManually Configuring Your Internet Settings Fields and Checkboxes Description Wireless Network Configuration Planning Your Wireless NetworkWireless Placement and Range Guidelines Wireless Security OptionsManually Configuring Your Wireless Settings Wireless SecurityTo view or manually configure the wireless settings Settings DescriptionWireless Guest Networks To configure a wireless guest networkConfiguring WEP To configure WEP data encryptionTo configure WPA or WPA2 in the router Using Push N Connect WPS to Configure Your Wireless NetworkConfiguring WPA, WPA2, or WPA + WPA2 WPS Button To use the router WPS button to add a WPS clientWPS PIN Entry To use a PIN to add a WPS clientAdding Wireless Computers that Do Not Support WPS Changing Wireless Settings for the NetworkProtecting Access to Your Mobile Broadband Wireless-N Router Changing the Built-In PasswordChanging the Administrator Login Time-out Blocking Sites and KeywordsKeyword Result XXXBlocking Services Setting Your Time Zone SchedulingScheduling Firewall Services Live Parental ControlsWeb-based GUI Backing Up, Restoring, or Erasing Your Settings Backing Up the Configuration to a FileTo erase the configuration Restoring the Configuration from a FileErasing the Configuration Upgrading the Router FirmwareMobile Broadband Wireless-N Router MBRN3000 Hsdpa Router StatusField Description ImsiWireless Settings DhcpShowing Statistics Connection Status Viewing Attached Devices Viewing, Selecting, and Saving Logged InformationExamples of Log Messages Field or button DescriptionActivation and Administration Enabling Security Event E-mail NotificationSelect the Turn E-mail Notification On check box Running Diagnostic Utilities and Rebooting the RouterTo receive alerts and logs by e-mail Enabling Remote Management ScanConfiguring Remote Management Http//134.177.0.1238080Advanced Wireless Settings AdvancedHiding your wireless network name Ssid Wireless Station Access ControlTurning off wireless connectivity completely Restricting Access by MAC Address To restrict access based on MAC addressesPort Forwarding To set up port forwardingPort Forwarding and Port Triggering To view or change the WAN Setup WAN SetupTo set up port triggering Port TriggeringSetting Up a Default DMZ Server Setting DescriptionTo view or change the LAN IP Setup LAN IP SettingsTo assign a computer or server to be a default DMZ server Dhcp Settings LAN TCP/IPTo edit or delete a reserved address entry Reserved IP AddressesTo reserve an IP address Click Edit or DeleteDynamic DNS Configuring Dynamic DNSSelect the Use a Dynamic DNS Service check box Using Static Routes Static Route ExampleTo configure static routes Universal Plug and Play UPnPTraffic Meter To monitor traffic on your router Troubleshooting Basic FunctioningTroubleshooting Access to the Router Main Menu ActionTroubleshooting the ISP Connection Connecting to the InternetTesting the LAN Path to Your Router Troubleshooting a TCP/IP Network Using the Ping UtilityTroubleshooting Internet Browsing To ping the router from a PC running Windows 95 or laterTesting the Path from Your Computer to a Remote Device Request timed outRestoring the Default Configuration and Password Problems with Date and TimeLAN IP Factory Default SettingsFeature Default Behavior DMZList All wireless stations allowed NetgearTCP/IP, Dhcp Technical SpecificationsTechnical Specifications WAN USBRelated Documents Notification of Compliance Regulatory Compliance InformationΣυμμορφωνεται Προσ ΤΙΣ Ουσιωδεισ Απαιτησεισ ΚΑΙ ΤΙΣ Λοιπεσ Σχετικεσ Διαταξεισ ΤΗΣ Οδηγιασ 1999/5/ΕΚFCC Requirements for Operation in the United States FCC Information to UserFCC Caution Voluntary Control Council for Interference Vcci StatementIndex Index