NETGEAR MBRN3000-100NAS user manual Troubleshooting, Basic Functioning

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6. Troubleshooting	6

This chapter gives information about troubleshooting your Mobile Broadband Wireless-N Router. After each problem description, instructions are provided to help you diagnose and solve the problem. For the common problems listed, go to the section indicated.

•Is the router on?

•Have I connected the router correctly?

Go to “Basic Functioning” on page 57.

•I can’t access the router’s configuration with my browser.

Go to “Troubleshooting Access to the Router Main Menu” on page 58.

•I’ve configured the router but I can’t access the Internet. Go to “Troubleshooting the ISP Connection” on page 59.

•I want to clear the configuration and start over again.

Go to “Restoring the Default Configuration and Password” on page 62.

Basic Functioning

After you turn on power to the router, the following sequence of events should occur:

1.When power is first applied, verify that the Power LED is on.

2.After approximately 10 seconds, verify that:

a.The Power LED is still solid green. A red light indicates the unit has failed its power-on self-test (POST).

b.The Ethernet LAN port LEDs are lit for any local ports that are connected.

If a LAN port’s LED is lit, a link has been established to the connected device. If a LAN port is connected to a 100 Mbps device, verify that the port’s LED is green. If the port is 10 Mbps, the LED is amber.

c.The USB and Internet LEDs are lit.

Chapter 6: Troubleshooting 57

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Contents Mobile Broadband Wireless-N Router MBRN3000 Mobile Broadband Wireless-N Router MBRN3000 Statement of Conditions Technical Support NETGEAR, IncTrademarks Revision History Publication Part NumberTable of Contents Advanced Factory Default Settings Technical Specifications Router Front Panel Hardware FeaturesUSB LAN WPSRouter Back Panel Router LabelUsing the Router Stand Logging In to Your RouterTo log in to the router Manually Configuring Your Internet Settings Accessing the Setup Wizard After InstallationTo manually configure your Internet settings Fields and Checkboxes Description Wireless Network Configuration Planning Your Wireless NetworkWireless Placement and Range Guidelines Wireless Security OptionsManually Configuring Your Wireless Settings Wireless SecurityTo view or manually configure the wireless settings Settings DescriptionWireless Guest Networks To configure a wireless guest networkConfiguring WEP To configure WEP data encryptionConfiguring WPA, WPA2, or WPA + WPA2 Using Push N Connect WPS to Configure Your Wireless NetworkTo configure WPA or WPA2 in the router WPS Button To use the router WPS button to add a WPS clientWPS PIN Entry To use a PIN to add a WPS clientAdding Wireless Computers that Do Not Support WPS Changing Wireless Settings for the NetworkProtecting Access to Your Mobile Broadband Wireless-N Router Changing the Built-In PasswordChanging the Administrator Login Time-out Blocking Sites and KeywordsKeyword Result XXXBlocking Services Setting Your Time Zone SchedulingScheduling Firewall Services Live Parental ControlsWeb-based GUI Backing Up, Restoring, or Erasing Your Settings Backing Up the Configuration to a FileTo erase the configuration Restoring the Configuration from a FileErasing the Configuration Upgrading the Router FirmwareMobile Broadband Wireless-N Router MBRN3000 Hsdpa Router StatusField Description ImsiWireless Settings DhcpShowing Statistics Connection Status Viewing Attached Devices Viewing, Selecting, and Saving Logged InformationExamples of Log Messages Field or button DescriptionActivation and Administration Enabling Security Event E-mail NotificationTo receive alerts and logs by e-mail Running Diagnostic Utilities and Rebooting the RouterSelect the Turn E-mail Notification On check box Enabling Remote Management ScanConfiguring Remote Management Http//134.177.0.1238080Advanced Wireless Settings AdvancedTurning off wireless connectivity completely Wireless Station Access ControlHiding your wireless network name Ssid Restricting Access by MAC Address To restrict access based on MAC addressesPort Forwarding and Port Triggering To set up port forwardingPort Forwarding To view or change the WAN Setup WAN SetupTo set up port triggering Port TriggeringSetting Up a Default DMZ Server Setting DescriptionTo assign a computer or server to be a default DMZ server LAN IP SettingsTo view or change the LAN IP Setup Dhcp Settings LAN TCP/IPTo edit or delete a reserved address entry Reserved IP AddressesTo reserve an IP address Click Edit or DeleteSelect the Use a Dynamic DNS Service check box Configuring Dynamic DNSDynamic DNS Using Static Routes Static Route ExampleTo configure static routes Universal Plug and Play UPnPTraffic Meter To monitor traffic on your router Troubleshooting Basic FunctioningTroubleshooting Access to the Router Main Menu ActionTroubleshooting the ISP Connection Connecting to the InternetTesting the LAN Path to Your Router Troubleshooting a TCP/IP Network Using the Ping UtilityTroubleshooting Internet Browsing To ping the router from a PC running Windows 95 or laterTesting the Path from Your Computer to a Remote Device Request timed outRestoring the Default Configuration and Password Problems with Date and TimeLAN IP Factory Default SettingsFeature Default Behavior DMZList All wireless stations allowed NetgearTCP/IP, Dhcp Technical SpecificationsTechnical Specifications WAN USBRelated Documents Notification of Compliance Regulatory Compliance InformationΣυμμορφωνεται Προσ ΤΙΣ Ουσιωδεισ Απαιτησεισ ΚΑΙ ΤΙΣ Λοιπεσ Σχετικεσ Διαταξεισ ΤΗΣ Οδηγιασ 1999/5/ΕΚFCC Requirements for Operation in the United States FCC Information to UserFCC Caution Voluntary Control Council for Interference Vcci StatementIndex Index