Troubleshooting
General Problems
Q:The OSD menu does not display a “ 
“ on a channel where a computer is connected and powered up.
A:
“ every 2 seconds. Use the hot key to access the OSD menu again and it should
Q:When cascading the MASTER unit does not see the slave unit(s).
A:! Refer to the Installation section for information on how to properly connect the
!Make sure you are using the correct
!Reset all the slave units first and then reset master unit to recover the lost slave unit.
!Although a power supply is not necessary to make the slave unit work, try adding a power supply.
Monitor/VideoProblems
Q: I am getting ghost shadowing or fuzzy images on my monitor. A:
!Check the cables and make sure that they are connected prop- erly.
!Your resolution and/or refresh rate may be extremely high, or your cable may be too long. Replace your VGA cables with coaxial,
!Check to make sure that the power adapter is plugged in and is working properly. Make sure the power switch is on.
!Lower your refresh rate and/or screen resolution settings.
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