Troubleshooting (Continued)
Q: The computer boots up correctly, but the mouse does not work.
A:! Check the cables and make sure that they are connected prop- erly to the correct ports.
!Make sure that the mouse works when plugged into the com- puter. Rebooting is necessary when trying this. If the mouse pointer still does not move, then either your PS/2 mouse port or the mouse itself has a problem.
!Try using a different mouse.
!Make sure that the mouse is a true PS/2 mouse. A combo mouse will work just as long as it is set for the PS/2 mode with the cor- rect adapter. A
!Check to make sure that the power adapter is plugged in and is working properly. Make sure that the power switch is on.
Q:When I switch from one port to another, mouse movement is completely erratic. What do I do?
A:Switch the console port to the problem PC port and power on this PC again to recover the mouse.
Problems with Computers Using Serial Mouse Output
Note: The
Q:The comptuer boots up correctly, but the serial mouse port of the PC does not work.
A:! Check the adapter and make sure that it is connected properly to the correct ports.
!Make sure that the adapter pin is correct.
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