D-Link D-Link DKVM-16 manual PS/2 Mouse Problems

Page 22
Troubleshooting
Keyboard Problems

(Continued)

Q: The keyboard is not detected or a keyboard error is reported during boot-up.

A:

! Check the cables and make sure that they are connected prop-

 

 

erly to the correct ports.

 

! Check to make sure that the power adapter is plugged in and is

 

working properly. Make sure the power switch is on.

 

! Do not press any keys on the keyboard while the selected com-

 

puter is booting up. This applies to any PC, whether it is stand-

 

alone or connected to a DKVM-16.

Q: The computer boots up correctly, but the keyboard does not work.

A:! Check the cables and make sure that they are connected prop- erly to the correct ports.

!Check to make sure that the the keyboard works when directly plugged into the cmoputers.

!Try a different keyboard, but use only 101, 102, or 104-key key- boards.

!Make sure that the keyboard driver is for 101,102, or 104-key keyboards, and not old XT keyboards.

!Check to make sure that the power adapter is plugged in and is working properly. Make sure that the power switch is on.

PS/2 Mouse Problems

Q: The mouse is not detected during boot up.

A:! Check the cables and make sure that they are connected prop- erly to the correct ports.

!Check your computer/motherboard documentation to make sure that the PS/2 mouse port (or IRQ) is enabled.

!Make sure that the mouse is directly plugged into the computer.

Rebooting is necessary when trying this. If the computer still does not detect the mouse, then there is a problem with your

22computer’s PS/2 mouse port.

Image 22
Contents Link DKVM-16 Contents Package Contents Introduction Features and Benefits Front Panel Layout Hardware InstallationRear Panel Layout Hardware Installation Hardware Installation Back of PC Repeat steps 5 through 8 for the remainder of the computers Hardware Installation Push Buttons Using the DKVM-16Power On State of the DKVM-16 Display LEDsHot Key Commands Reset ButtonKeyboard Hot Keys Hot Key Commands Scroll Lock = Auto Scan Daisy-Chaining the DKVM-16 Hot Plug On Screen Display Operation Bank numberOn Screen Display Operation Arrow Keys General Problems TroubleshootingMonitor/VideoProblems PS/2 Mouse Problems Troubleshooting Problems with Computers Using Serial Mouse OutputProblems with the Power Supply Specifications Page Page Page Technical Support