NETGEAR EX6100100NAS user manual FAQs, User name. admin

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AC750 WiFi Range Extender

FAQs

This section provides answers for difficulties you might experience with the extender.

1.Question. Will the extender work if I connect it to my wireless router with an Ethernet cable?

It depends. If the switch is set to Extender, the extender connects to the router over WiFi. If the switch is set to Access Point, the extender connects to the router with an Ethernet cable.

2.Question. What are the user name and default password to log in to the extender?

Answer. If you are online at http://www.mywifiext.net, you can use the following user name and password to log in:

•User name. admin

•Password. password

3.Question. The web browser setup guide keeps asking me for my network security key (passphrase), and I am sure I have entered the correct passphrase. What can I do?

The extender is probably placed at the borderline of the range covered by the router or access point. For more information, see Place the Extender on page 10.

If you are using WEP security, make sure that you are typing the wireless key in the correct field.

4.Question. I am connected to EX6100_NETGEAR_2GEXT or EX6100_NETGEAR_5GEXT and launched a browser. Why can’t I see the web browser setup genie?

Try these troubleshooting steps:

•Make sure that your computer is set up to use DHCP (most are).

•Make sure that the Client Link LED is green and that you have a valid IP address.

•Relaunch the web browser and type http://www.mywifiext.net or http://www.mywifiext.com in the address field of the web browser. Enter admin for the user name and password for the password.

5.Question. Is seamless roaming supported? During a VoIP call, when I move to a different location, the call is dropped. What should I do?

Answer. No, the extender does not support seamless roaming. You might notice performance issues if your network device (laptop, smartphone, or tablet) connects to a different WiFi network. For example, you might connect to the extender WiFi network, begin a call, and then move to the location of your existing network. Your device automatically connects to the network in your current location, which takes a few seconds and might cause your call to be dropped.To prevent this problem, decide which WiFi network you want to use for your VoIP call and stay within the range of that network.

6.Question. My router security is WEP and I entered the wrong passphrase or security key on the extender. I cannot access the extender anymore. What can I do?

FAQs and Troubleshooting

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Contents AC750 WiFi Range Extender Support ComplianceTrademarks Contents FAQs and Troubleshooting Get to Know Your Extender Front Panel and Side Panel LEDs and Buttons WPS LEDWhen to Use Your Extender Use as a WiFi Range ExtenderHow the Extender Works Use as an Access Point Support for the 802.11ac Networking StandardInstall Your Extender Place the Extender Install the Extender as a Range ExtenderConnect to an Existing WiFi Network  To place the extenderExisting WiFi network name. MyNetworkName  To connect with the browser-based Smart SetupInstall Your Extender Install Your Extender Find the Best Location Extender PerformanceConnect a Computer or Device to the Ethernet Port  To connect a computer to the extender Ethernet port  To connect a device to the extender Ethernet portInstall the Extender as an Access Point  To install the extender as an access pointSettings  To log in to the extender after the initial setup Log In After Initial SetupChange the admin Password  To change the password for the extenderSet Up Password Recovery for admin Select Maintenance Set Password To set up password recovery Use Smart Setup to Connect the Extender to a Network Select Smart SetupManage the Extender Network and Settings Manage the Extender Network and Settings Add a WPS Client to the Extender Network Change the Basic WiFi Settings To view or change wireless setup  To add a WPS clientChange WiFi Security Settings Select Setup Wireless Setup To change the WiFi security setting View or Change Advanced Wireless Settings  To view or change the advanced wireless settingsSelect Advanced Wireless Settings View or Change the WPS Settings Set Up a Wireless Access List  To set up and enable the access listView or Change the Internet IP Address Setting Select the Turn Access Control On check box To view or change the Internet Sstup Enable NAT in the Extender Select Setup Internet Setup To enable NAT Manage Profiles  To edit a profileOperating Mode  To delete a profile To view or change the operating mode Select Advanced Operating ModeInternet Surfing Monitor and Maintain the Extender  To recover your password to access the extender Recover the admin PasswordBack Up the Extender Configuration  To back up the extender configuration settingsRestore Saved Configuration Settings Select Maintenance Backup Settings To restore the extender configuration settings Return the Extender to Its Factory Settings Use the Factory Reset Button to Restore Factory Settings To restore factory settings Update the Firmware Erase the Settings and Return to Factory Settings To erase the extender’s current settings View Wired and Wireless Network Devices Select Maintenance Firmware Update To view devices on the network Select Maintenance Attached Devices FAQs and Troubleshooting FAQs User name. adminCannot Log In to the Extender  To get the translated MAC addressCannot Join an Extender WiFi Network Connection was not established to the selected networkSupplemental Information Factory Default Settings Technical SpecificationsAC750 WiFi Range Extender Technical specifications
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