Wireless Cable Voice Gateway Model CVG824G Reference Manual
If any of these conditions does not occur, see the table below:
Table 5-1. Basic Troubleshooting with LEDs
Problem | Action |
|
|
Power LED is off. | If the Power and other LEDs are off when your gateway is turned on: |
| • Make sure that the power cord is properly connected to your gateway |
| and that the power supply adapter is properly connected to a |
| functioning power outlet. |
| • Check that you are using the 12VDC power adapter supplied by |
| NETGEAR for this product. |
| If the error persists, you have a hardware problem and should contact |
| technical support. |
|
|
All LEDs stay on when the | • Clear the gateway’s configuration to factory defaults. This will set the |
gateway is turned on. | gateway’s IP address to 192.168.0.1. This procedure is explained in |
| “Restoring Factory Default Configuration Settings” on page |
| • If the error persists, you might have a hardware problem and should |
| contact technical support. |
|
|
LAN LEDs are off, but ports | Check the following: |
are connected. | • Make sure that the Ethernet cable connections are secure at the |
| gateway and at the hub or PC. |
| • Make sure that power is turned on to the connected computer. |
| • Be sure you are using the correct cable: |
| When connecting the gateway use the cable that was supplied. |
|
|
Troubleshooting the Web Configuration Interface
If you are unable to access the gateway’s Web Configuration interface from a PC on your local network, check the following:
•Check the Ethernet connection between the PC and the gateway as described in the previous section.
Troubleshooting |
1.0, November 2006